Bayside Brush Co. Reviews 

68
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Overpriced, price points designed to make you spend extra extra for their "deal", self contradictory shipping tracking, lying about delayed delays 3x over. In a string of bad purchases, this is the on... See more

Rated 2 out of 5 stars

I requested a return on the company site and found out a request just for a RETURN SHIPPING LABEL has to be "approved".Approved for what?! To see if my excuse for the return is a good enough reason f... See more

Rated 1 out of 5 stars

I ordered - and paid for - 3 brushes and one hairclip. I received the hairclip and ONE brush. I emailed and someone said they would send the 2 additional brushes the next day by priority. This was 2... See more

Rated 2 out of 5 stars

Well I previously ordered 2 hair clips that I measured with one that I had purchased before and they were too small. I wish that it was more accurate so I'm stuck with 2 small clips I can't use.

Company details

  1. Beauty supply store
  2. Gift shop
  3. Hair product shop

Written by the company

Bayside Brush Co. is a Miami-based online retailer specializing in premium hair care tools, brushes, combs, and professional accessories. We curate the finest names in the industry — including Kent, one of the world's oldest and most respected brush manufacturers with roots going back to 1777 — alongside Camila Paris, Giorgio, and other trusted professional brands. Our collection covers everything from handcrafted boar bristle brushes and detangling brushes to wide-tooth combs, fine-tooth combs, pocket combs, and a full range of professional hair clips and styling accessories. Whether you're a licensed cosmetologist, a barber, or someone who simply wants salon-quality tools at home, we carry the right product for your needs. We believe great hair starts with great tools. Every item in our store is selected for quality, durability, and performance — we don't carry products we wouldn't use ourselves. Our goal is to make professional-grade hair care accessible to everyone, whether you're outfitting a salon chair or just upgrading your daily routine. We serve customers across the United States and Canada, offering fast and reliable shipping on every order. Our team is here to help you find the right brush, comb, or accessory for your hair type — whether that's a natural boar bristle brush for fine or color-treated hair, a nylon bristle brush for thicker or curly textures, or a precision comb for detailed finishing work. Shop with confidence: we stand behind every product we sell and are committed to making your experience smooth from the moment you browse to the moment your order arrives at your door.


Contact info

1.8

Poor

TrustScore 2 out of 5

68 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.8

All reviews

(68)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Variety & good service

I ordered a comb and 2 headbands. Received the ordered promptly and was as ordered on the website. I like the comb it is strong and does not add static to my hair. The headbands are nice and strong but do not hurt to wear them all day. Prices were reasonable. Very pleased with the products and service.

4 March 2022
Rated 1 out of 5 stars

ITEMS NOT RECEIVED

I ordered - and paid for - 3 brushes and one hairclip. I received the hairclip and ONE brush. I emailed and someone said they would send the 2 additional brushes the next day by priority. This was 2 1/2 weeks ago. Since then I have emailed and emailed and NO ONE responds. I have not received the brushes (although I've received a lot of other things ordered WELL after that date and received within days by Feds, UPS and USPS. ) I have emailed asking for a refund - again NO RESPONSE.

16 December 2021
Unprompted review

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