I’m sent a reminder to leave feedback on a parcel that wasn’t delivered with the following information: Delivery failed – size or unexpected issue. Three days later I have no update, as it’s... See more
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Incorrect Order and Mishandled Data Protection Issue
I received an incorrect order from Bazta. The parcel contained items belonging to another customer, along with a delivery note displaying that individual’s full name, address and telephone number.
This is clearly a data protection issue.
The company later confirmed that the wrong order was shipped to two different customers, meaning personal data was disclosed to unauthorised third parties. However, despite multiple written requests, they refused to confirm whether my own personal data had also been sent to someone else, and declined to provide any written explanation of how the breach was assessed or handled.
Instead of addressing the data protection concerns properly, they issued a refund and repeatedly attempted to move the discussion to a phone call, avoiding written responses to the specific GDPR questions raised.
Mistakes can happen. What matters is how a company handles them. In this case, the handling of the data breach was dismissive and lacked transparency.
I would not feel confident ordering again.
Dont want to be a member mr muskler is…
Dont want to be a member mr muskler is working god
Account removal
I have several times asked them to remove my account, but no response even this: "Remove my account according article 17 of the GDPR"
This is a terrible company
This is a terrible company, hidden membership 14.95 a month
Not at all satisfied with the company
Not at all satisfied with the company. I won’t buy from them again and I do not recommend them! There is a membership tied to the purchase that was not disclosed at the time of the initial purchase.
BAZTA one time but never again. In Spanish = BASTA
By ordering something with them and filling out all necessary papers on the Net, you also sign unconciously a kind of membership agreement and you allow them as such to debit your acount or credit card for € 14,95 every following month as a membership fee. This is pure scam ! Just watch out and do NOT order with them because you will be trapped in this payment system ! What I ordered nevertheless was OK.
SCAM, WILL CHARGE YOUR CARD REPEATEDLY
Order products, pay products and shipment, weeks later they charge 189 SEK for nothing. I did not order anything else, they did not send an email to inform what they charged me for. Had to block the card and reissue. DO NOT ORDER FROM THEM.
Scaaaam becarful they charge 15 euros…
Scaaaam becarful they charge 15 euros extra
Membership ( they say )
Please be careful
Fraud .
Fraud .. avoid it at all costs.
I made a purchse and they automatically activated a fraud membership on my email althouhg I haven't even created an account. Then they started to withdraw money from my account on monthly basis for three months until Innoticed (18 eur per month) for a stupid membership that I am not sure why is needed. Why would you need an 18 eur membership to buy cleaning products from a stupid website. This is a complete fraud and i am reporting it here for other to avoid.
I am satisfied
The Acqua di Gio deoderant stick is the…
The Acqua di Gio deoderant stick is the product I wanted and it arrived - lovely!
Someone else’s order was delivered and no response to emails
I ordered a face cream but got a delivery for banana shampoo for a different person. No response to my 2 emails 4 days later so no idea if my order coming or not
Purchase delivery delayed and no communication at all.
It's been a few days passed the indicated delivery date, and yet I have not received my package. I sent a follow up email and didn't receive any response from your team.
Fraudulent Subcription Charges
Order few products, all arrived fine, some beard cream / shampoo. About a year later incase charged several months in a row form this site for a subscription service i did not sign up too. As I had a legitimate purchase off the site previously I was unable to claim back as fraudulent activity.
Very disappointed and frustrated.
Very disappointed and frustrated.
I placed a one-time order for a small item and after some months discovered that I had been signed up for a monthly membership fee of 189 kr without my clear knowledge or consent. The membership was not transparently presented during the checkout process. Their customer service refused to refund the charges.
Subscription scam
Subscription scam
Automatically monthly subscription charge added without informing .
My packet hasn’t arrived yet.
Hidden subscription fees
Bought a product once (76 SEK). A “membership” was automatically added and started charging 189 SEK/month after a trial. I never explicitly agreed to a subscription.
This feels like a dark-pattern setup. I’m now disputing the charges with my card issuer.
Check your statements carefully before ordering from Bazta.
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