I’m sent a reminder to leave feedback on a parcel that wasn’t delivered with the following information: Delivery failed – size or unexpected issue. Three days later I have no update, as it’s... See more
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I read reviews after buying softlan and…
I read reviews after buying softlan and I was angry that i didn’t read it before etc. but my package came very good packed excellent quality and i really hope that i will buy again because is worth it.Also customer support answered my questions next day even though some people saying no support answer. Thank you Bazta I will be regular customer
Subscription trap
Total subscription trap. I never intentionally signed up for a membership. They refuse to refund even when you invoke the 14-day cooling-off period. Absolutely predatory business model. Save your money and shop elsewhere.
I placed an order thinking I was buying…
I placed an order thinking I was buying a product at a discounted price. Only later did I discover that a paid membership was activated automatically. The information about the subscription was not clearly presented at checkout and there was no separate, explicit choice to opt out.
When I contacted customer service, they refused a refund and simply stated that I had “accepted” the membership. This feels misleading and poorly designed, and it completely broke my trust.
I would not have placed the order if it had been clear that it involved a recurring monthly fee. As a result, I will not be ordering from this company again.
You are a fraud
SCAM alert!! NIGHTMARE
SCAM alert!!
Prices look okay but they will sneakly charge you a monthly subscription without any information. You will need really to click around. Tried to cancel it multiple times but the customer service is not responding at alll. Nightmare to avoid.
This has to be one of the worst company…
This has to be one of the worst company to order fragrance from, not only do they sign you up to a membership and take money out of your account as soon as you purchase, the package came dirty and the corner of the box was destroyed. I paid for delivery shipping and it wasn’t even delivered to my home address.
nice products
if you take your time and buy before you need its very nice,good products,good communication,the parcel very safe arrived today,good job i will order again wend i need,ty
This company is a clear scam
This company is a clear scam. They deduct a monthly subscription fee without informing you in advance. They say it is impossible to get reimbursed. Although totally in violation with applicable e-commerce and B2C laws, it is very difficult to recover your money.
Didn’t receive my package till now
Didn’t receive my package till now
Or get any notification about it
I didnt receive my package, I wont leave it like that
I ve made a order on 25.12.2025 and to this day I still didnt receive my package, I sent them 3 mail messages already, no response, I dont know how can you treat your clients like that. If nothing will change in 2 days Im about to take some serious steps I may even call a lawyer because I wont let anybody treat me like that.
Delivery taking so long without even any update
I have got a notification of awaiting parcel since more than 4 days without the parcel to be handed to PostNord. Up to now am still waiting at least for update, while you were saying that a delivery takes 3 to 4 days
Didn't get my order and I ordered it on…
Didn't get my order and I ordered it on 14th Nov. They took a membership of 14.95 on top of that which I didn't sign up to and there customer service is shocking they do not reply to you at all. Biggest scam of a company I've ever dealt with
After shipping they charge you £9,95…
After shipping they charge you £9,95 for membership. You don’t see it when you make an order. So if you decided to make an order, cancel that membership after order from your profile.
Didn’t received my packet after 10 days…
Didn’t received my packet after 10 days and I’m gone for two weeks soon

Reply from Bazta.com
Stole money from me.
My package didn't even arrive.
Illegally took money from my account…
Illegally took money from my account without any reason. I ordered once from them and received the item but after a month they took more money. Don’t order from their site!
SCAM
I got my order, but they also subscribed me to a membership I cannot cancel in my account settings so I had to block them in my bank app. I still receive attempts from them to charge for subscription.
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