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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted that the process took longer than expected, with delays in registration and document delivery. A few other people also felt that communication was slow and that they received inconsistent information, leading to frustration and the need to seek assistance elsewhere.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the efficiency and support received,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and responsiveness.... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, professionalism, and... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and clear responses... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as straightforward, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been with BBCIncorp for a few years now and honestly the accounting team here is something else. Iris recently stepped in personally on a time-sensitive matter and sorted it without any fuss, tha... See more

Rated 5 out of 5 stars

Loved working with them The process is SUPER transparent, emails are answered within a couple of hours with exact answers. Everything went as per the checklist they gave. Highly recommend them &... See more

Rated 5 out of 5 stars

I see some negative reviews and think they're unfair, hence my second positive review for this company. I think people sometimes rush into things too quickly, without considering that they're negative... See more

Rated 5 out of 5 stars

it's the best there is. I'm aloyal customer of this company, and I ttuly believe they must love what they do. all the girls are amazing-patient, knowledgeable, and incredibly caring. only competi... See more


Company details

  1. Business management consultant

Written by the company

Incorporation service, banking support, virtual office.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

743 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Positive experience

Nadia and Jenny were helpful, professional, and kind. I had my corporation up within about 2 weeks.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding support from Julia at BBCIncorp

I have been working with BBCIncorp for my Hong Kong company for some time now and the experience has always been very good. Julia has been extremely helpful from the beginning and always responds very quickly whenever I need assistance.

I also have another company in my home country and I work with accountants there as well, but I must say Julia really stands out in terms of professionalism and responsiveness. Even though we are in different parts of the world, communication is so fast that it never feels like there is any distance.

Thank you Julia for the excellent support!!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Been using BBCIncorp for my Hong Kong…

Been using BBCIncorp for my Hong Kong company registration and annual renewals for a few years now. Always professional, responsive, and the process is smooth every time. Documents delivered without hassle and the team is genuinely friendly. Highly recommended for anyone looking to set up or maintain a HK entity.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Rare to find people who actually care

I've been with BBCIncorp for a few years now and honestly the accounting team here is something else. Iris recently stepped in personally on a time-sensitive matter and sorted it without any fuss, that kind of initiative is hard to find. Atris has been equally solid throughout, always on top of things and easy to deal with. You can tell these people actually care about their clients. Would not hesitate to recommend."

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Nothing but an amazing experience

Nothing but an amazing experience! From company opening to getting all company documents appostilled. Lily and Miranda couldn't have been more helpful, always happy to help and very fast with responding to any emails I sent. Thanks again!

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Gratitude Excellence

BBCIncorp is a trust company that assure all steps for your company to be legal. Also, they assist us in every step, even on bank account opening, which is very appreciate. Thanks BBCIncorp Team.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Everything handled efficiently from start to finish

Rina was genuinely great to work with during my Hong Kong company annual renewal with BBCIncorp. There were quite a few compliance/KYC steps (documents, certifications, e-signing, follow-ups), but she handled it in a way that felt calm and organized the whole time.

She was quick to respond, clear about what was needed, and stayed on top of every moving piece — even when additional compliance items came up later in the process. I also appreciated that she kept me updated without me having to chase, and everything was completed successfully in the end.

Big thanks to Rina for the steady support and professionalism — it made a complicated admin process much easier.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

I have really enjoyed my experience…

I have really enjoyed my experience with BBCIncorp, particularly with Tiana Fan and Alva Ng. They have both been very helpful and impressively quick in responding and handling company formation as well as document requests. Their efficiency and support made the entire process smooth and stress-free.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Really poor with bank account set up

Really poor with bank account set up.

Put me in a fintech which said account opened but then found out needed additional info that wasn’t provided so can’t use the account

Then try to charge me to set up a different account !!

Rubbish

27 January 2026
Unprompted review
BBCIncorp logo

Reply from BBCIncorp

Dear Mr Justin Kingsley

We have noted your feedback regarding the Payoneer account that was approved for its service function, as well as your subsequent request for an alternative banking arrangement.

Please note that any request for a different banking solution is processed as a separate setup under the applicable service scope.

Our team is currently reviewing your request and will follow up with you directly through our customer support team. In the meantime, you may also contact us at service@bbcincorp.com for further assistance.

With best regards,
BBCIncorp Support Team

Rated 5 out of 5 stars

Business Renewal (x2)

I've been with BBCIncorp for 2 years now being now my second company renewal and previously updated details for my company's details. They always been very friendly and supporttive on the request.

My recent renewal was done with support from Alina Fan and I'd like to give a big shout to her for making everything smooth and quick. She was thoughtful, polite and efficient.

Overall, I can say that I've been having positive experience with BBCIncorp and glad with their services!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

BBCIncorp Pte

BBCIncorp Pte. Ltd., with special mention of Ellie Chen and her team, has consistently delivered excellent services in company formation and ongoing corporate administration over the past four years. Their work is characterized by professionalism, efficiency, and clear communication. Processes such as company renewals and annual filings have been handled swiftly and smoothly, with valuable guidance provided throughout. I highly recommend BBCIncorp to anyone seeking reliable, first-class corporate services.

Mr. Uno Baang
Seyran Investment Group LLC

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Experience using BBCIncorp to created my own company…

I used BBCIncorp when I created my own company nearly 10 years ago.
The advice offered was invaluable, ranging from suggesting where to register the company, banking facilities for the Company and preparation of annual report/accounting submissions for regulatory authorities.
Help if and when required was always by return of mail. Reminders to me to complete necessary administrative tasks were always timely and the teams, in particular Ms Rina Fan's team displayed enormous patience and courtesy, always accompanied with offers to help. In conclusion, I have nothing but praise and thanks for BBCIncorp

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent firm

Excellent firm. Only a bit of issues regarding the timing and customer support but overall definitely a 5/5 start from us.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Working with Lily and Miranda was a…

Working with Lily and Miranda was a great and seamless experience. I considered a lot of companies to help me but I settled on this company because of the reviews and they did not disappoint. Quick and clear responses and the set up of the corporation and bank account were done without any stress to me. Will definitely use them going foward

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Review of BBCIncorp

Thank you, Julia! As always, the service from BBCIncorp has been excellent. Friendly, professional, and consistently helpful. I really appreciate your support in re-registering my company in Hong Kong — the entire process was stress-free and handled smoothly from start to finish. Highly recommended.

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Save yourself the headache

Save yourself the headache and just hire a lawyer. Most people use services like these to form an offshore business in a low tax (no tax) jurisdiction.

I worked with their team and it became abundantly clear that they were only interested in getting a quick sale. Instead of setting up the company with an appropriate operating address, they used an address that could get me in serious legal trouble in my home country. After chasing them for several weeks to fix their error, they offered a solution that would require me to pay them an additional $900.

Brutal experience. I dont recommend their service.

26 November 2025
Unprompted review
BBCIncorp logo

Reply from BBCIncorp

Dear Peter Greco

Thank you for sharing your feedback.

We would like to clarify that all services included in your order were delivered in accordance with the agreed scope. Throughout the company setup process, our Relationship Manager provided full guidance on the legal obligations in your registering jurisdiction, including key requirements such as establishing the company with an appropriate operating address confirmed on your side.

For matters outside the scope of our services, particularly those involving country-specific legal interpretation, we also advised consulting a local lawyer to ensure full compliance.

BBCIncorp remains committed to providing transparent and compliant support to all clients. We appreciate your feedback and are dedicated to maintaining the highest standards in our services.

If there is anything further we can assist you with, please feel free to reach out to us directly via service@bbcincorp.com

Kind regards,
BBCIncorp Support Team

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