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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted that the process took longer than expected, with delays in registration and document delivery. A few other people also felt that communication was slow and that they received inconsistent information, leading to frustration and the need to seek assistance elsewhere.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the efficiency and support received,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and responsiveness.... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, professionalism, and... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and clear responses... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as straightforward, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been with BBCIncorp for a few years now and honestly the accounting team here is something else. Iris recently stepped in personally on a time-sensitive matter and sorted it without any fuss, tha... See more

Rated 5 out of 5 stars

Loved working with them The process is SUPER transparent, emails are answered within a couple of hours with exact answers. Everything went as per the checklist they gave. Highly recommend them &... See more

Rated 5 out of 5 stars

I see some negative reviews and think they're unfair, hence my second positive review for this company. I think people sometimes rush into things too quickly, without considering that they're negative... See more

Rated 5 out of 5 stars

it's the best there is. I'm aloyal customer of this company, and I ttuly believe they must love what they do. all the girls are amazing-patient, knowledgeable, and incredibly caring. only competi... See more


Company details

  1. Business management consultant

Written by the company

Incorporation service, banking support, virtual office.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

743 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

TONS OF HIDDEN COSTS !!!

TONS OF HIDDEN COSTS !!!

They do not mention ANYTHING about these costs regarding financial returns at the end of the year, and they will tax you 250% FOR EACH DOCUMENT needed to be put.

As well as guess what, if you want to CLOSE the company, it is 4 times the incorporation initial cost !!!

ABSURD !!!

Run from them

They are lying in their reply to this review as well !

10 January 2025
Unprompted review
BBCIncorp logo

Reply from BBCIncorp

Thank you for sharing your feedback. Fee transparency is one of our core commitments to all clients. Upon reviewing your case, we found that detailed fee information was provided during the consultation process, and there should not be any hidden costs. May we kindly ask you to check this information again?

If you have any further questions or need additional support, please feel free to reach out to us directly. We’re here to assist you.

Best regards,
BBCIncorp Support Team.

Rated 5 out of 5 stars

I have had the pleasure of working with…

I have had the pleasure of working with BBCIncorp for the past four years, and I am thoroughly impressed with their exceptional company incorporation services. From the initial incorporation process to ongoing services such as company renewal and annual return submissions, their professionalism, efficiency, and attention to detail have been outstanding.

The team at BBCIncorp consistently provides honest and transparent communication, offering valuable recommendations and ensuring all proceedings are handled seamlessly. Their dedication to customer satisfaction and personalized support truly sets them apart.

I highly recommend BBCIncorp for anyone seeking reliable and top-tier company incorporation and related services. Grade: A+++!

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , and quick turnaround. When ever I needed something they reacted quickly and delivered a good quality of work.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

This company backs it's advertisements…

This company backs it's advertisements unlike all the other Gimmicks out there they are for real.. I thank you for allowing my faith in these kind of companies to remain true and alive in me and my life personally. God Bless You. April Echard!

27 December 2024
Unprompted review
Rated 1 out of 5 stars

No one believes this fraudulent company

No one believes this fraudulent company

Most of the five-star reviews here are fake and will be reported

Everyone who reviews their service is getting their first review in their life

15 December 2024
Unprompted review
BBCIncorp logo

Reply from BBCIncorp

Dear acaltdig

We could not verify your identity as a client in our records. To better understand your concerns, could you please provide specific details about your experience with our services?

You can reach us at service@bbcincorp.com for prompt support.

Best regards,
BBCIncorp Support Team.

Rated 1 out of 5 stars

Disappointing Service and Poor Communication

I had high expectations when I engaged BBCIncorp to help with my Hong Kong company incorporation, but my experience has been far from satisfactory.

Poor Communication:
The team was unresponsive and slow to address my queries, even for simple questions. It often took days to get a reply, which significantly delayed the process.

Lack of Transparency:
I encountered issues with their compliance process, particularly when they requested unnecessary or intrusive documents (e.g., asking for a friend's passport after a payment made with their credit card). This felt excessive and poorly justified.

Delays in Service Delivery:
The incorporation process took much longer than expected, and their lack of clear timelines made it even more frustrating.

Unprofessional Handling:
Despite promoting themselves as experts in incorporation and compliance, their inability to handle straightforward situations raises doubts about their expertise.

I expected better efficiency and professionalism, especially given their claims of being a reliable incorporation service. Unfortunately, I cannot recommend BBCIncorp to others based on my experience.

28 November 2024
Unprompted review
BBCIncorp logo

Reply from BBCIncorp

Dear Ismail,

We regret that your experience did not meet your expectations.
The KYC process is a critical part of our service, and processing times may vary depending on the specifics of each case. We appreciate your understanding and are sorry for any inconvenience or delays that may have affected your experience. Please let us know how can we assist you.

Best regards.

Rated 5 out of 5 stars

The customer service was fantastic!

The customer service was fantastic. I was facing a crisis in my wood shop when the bearing on my Woodcraft Mark II Sharpening System failed. Searching the web for a replacement wasn't working. When I went to bbcincorp I used the chatbot and was quickly moved to email, sending pics and measurements to the sales team. Every email I sent was quickly responded to and 9 days after the bearing failed, the Mark II was up and running again. I wanted to add that this machine was given to me by my father and has been out of production for decades. Aside from the sentimental value, replacing it would have set me back hundreds. The bearing was $5

4 December 2024
Unprompted review
Rated 5 out of 5 stars

I am very pleased to work with BBC…

I am very pleased to work with BBC Incorp. I receive fast and understandable answers to my questions. They follow my works with interest and give me the necessary explanations about the process. The employees are friendly and kind.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Very good experience

Very good experience, highly trained and professional team that stand by our side till the whole process not only company registration but also bank accounts opening in major SG banks. Excellent follow up along the process. 5* to Alex, the person who guided us and helped navigate all the formalities from A to Z.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Incredible Service

The team are very friendly and helpful. They were able to incorporate my company and setup my company card in just 1 week. No complaints, would recommend!

8 November 2024
Unprompted review
Rated 5 out of 5 stars

The real deal

Great communication and very responsive throughout the 2 weeks it took to incorporate. There were extra costs involved like police checks and notarisation of passport which you need to do yourself although BBCincorp can help (about $80). Very impressed with these guys.

23 October 2024
Unprompted review
Rated 1 out of 5 stars

100% scammers

100% scammers. I paid them to register a company for me and in a moment after providing them with all the necessary documents they told me that due to their internal policies they could not register it. I offered to provide more documents, but they refused. They claim they will refund my money but are trying to charge me fees. I will contact my bank. Don't waste your time with these scammers.

27 October 2024
Unprompted review
BBCIncorp logo

Reply from BBCIncorp

Dear Sir,

We appreciate you taking the time to share your feedback. We understand your disappointment regarding the recent experience.

BBCIncorp works diligently to adhere to strict internal compliance processes, and applicable policies, regulations in respective jurisdiction. While we cannot disclose specific details about these policies, we can confirm that we made every effort to provide the service all the clients requested.

As a commitment to our service quality, in case we were unable to complete your service request, we would be processing a refund to your original payment method. We apologize for any inconvenience this may have caused.

Should you have any further concerns, please do not hesitate to contact our support team directly.

Rated 5 out of 5 stars

excellent experience

professional team, quick response, nurse support and explanation, excellent service and result oriented solution, amazing experience on me.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Had a Great Team helping to set up our Company and Bank Account

The assigned team was very responsive to our questions and provided a lot of guidance throughout the incorporation process. They also provided clarification to our queries regarding the different requirements and bank account opening process within our expectation. A Big Thank You to Suri and Alex, and their team members.

21 July 2024
Unprompted review
Rated 5 out of 5 stars

Great work

I had so many questions and needed a lot of help, but Artis and the team were absolutely amazing! They were patient, responsive, and went above and beyond to assist me every step of the way. Their knowledge and dedication made everything so much easier. I couldn’t have asked for better support. Highly recommend!

10 October 2024
Unprompted review

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