BBQs and Buffets Reviews 

49
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

The worst customer service! They were booked for my wedding day (for day and evening food), they were meant to be set up before 1pm and yet they hadn't even arrived at that time... but worst, we had... See more

Rated 5 out of 5 stars

We had a fabulous BBQ for my 70th Birthday party , Jess was absolutely fantastic! She set up on her own , cooked everything beautifully and served it all with a smile. Prior to the event , communica... See more

Rated 5 out of 5 stars

BBQs & Buffets catered a corporate conference event that I was project managing a few weeks ago. We chose a hot food buffet. Communication was swift and clear, especially as we were booking at late no... See more

Rated 5 out of 5 stars

My party companions and I would all like to say how much we enjoyed the catering at my birthday weekend. Jo has been fantastic at arranging service for the remote location we were at and came u... See more

Company details

  1. Catering food and drink supplier

Written by the company

We are a family run business delivering simply the best in fresh, home cooked buffets, hot buffets, and barbecues. Here at BBQs and Buffets, our wide selection of menus are carefully created by our expert chefs. This allows us to cater for all tastes and budgets without compromising on quality. Mouth watering flavours and locally sourced, high quality ingredients make us the perfect choice for every type of event. We cater for private parties, public events, corporate lunches, and wedding


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

49 reviews

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No recent history of asking for reviews

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4.3

All reviews

(49)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

I would definitely recommend BBQs and…

I would definitely recommend BBQs and Buffets.
They did a marvellous BBQ for us. All our guests were very complimentary about the food and most went back for seconds and even thirds!

It was easy to arrange and communications with the staff in the office were great, even when I wanted to change my mind in the last couple of weeks.
The price was competitive and value for money.

The two chaps arrived promptly and set up without any fuss. Our guests were met with delicious smells as they arrived.
Once all the food was done they dismantled everything quickly, and quietly disappeared.

I will definitely use this company again for our next function and would happily recommend them to friends and family.

Thanks

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Wouldn't hesitate to use this company…

Wouldn't hesitate to use this company again. They offered good choice in the menus available, they were flexible when I needed to increase the numbers the week before. On the day itself, the staff were friendly and efficient and self sufficient - they just got on with the job and you wouldn't even know they were there. The food was served on time and the guests commented on the standard of the food served. Wouldn't hesitate to use again. Thank you!

26 May 2024
Unprompted review
Rated 5 out of 5 stars

The BBQ was brilliant

The BBQ was brilliant. Excellent food, the guys cooking were friendly, efficient set up. The booking team were really helpful. We were really pleased we booked them for our wedding, everyone loved the food.

18 May 2024
Unprompted review
Rated 5 out of 5 stars

Great food and service

Everything was beautifully presented and arrived in good time. We will use again - for us it was an efficient way to provide a lunch on a professional level, and many of the guests made comments about enjoying the food.

25 January 2024
Unprompted review
BBQs and Buffets logo

Reply from BBQs and Buffets

Thanks Jo!

Rated 5 out of 5 stars

Really great food and service

Really great food and service. The day went smoothly and the staff were lovely. Definitely reccomend.

15 December 2023
Unprompted review
BBQs and Buffets logo

Reply from BBQs and Buffets

Thanks Tom!

Rated 5 out of 5 stars

Another great event catered for with…

Another great event catered for with professionalism! Always use these guys for our catering requirements of all sizes, always professional and reliable. Chefs are efficient and effortless. Can recommend every time!

28 January 2024
Unprompted review
BBQs and Buffets logo

Reply from BBQs and Buffets

We love working with you :D Always a pleasure and we love our repeat customers!

Rated 5 out of 5 stars

Fantastic food and service

Fantastic food and service from start to finish- highly recommended

13 January 2024
Unprompted review
BBQs and Buffets logo

Reply from BBQs and Buffets

Thanks again! Always a pleasure!!

Rated 1 out of 5 stars

Cheap deceitful company.paid £3700 for…

Cheap deceitful company.paid £3700 for 120 guests for our wedding, only 78 got chance to eat as they packed up and left after serving for only 1hr 30mins. Neither myself or husband never even ate and were not spoken to at all as we were still having our photos taken! Not the professional company they pretend to be, was told by guests after the event it was just a couple who cooked and served while being rude and complaining about the weather, no bread buns after 40mins. No food left either, offered 10% back.. cost twice that to get take away pizza for our starving guests.. total embarrassment on which should have been our most special day! AVOID AT ALL COSTS! As for their reply to this comment… a joke.. numerous emails with nothing but lies.. cctv at our estate where the wedding was held shows they are lying yet again.Excuse after excuse… Be warned…read all the reviews!

5 August 2023
Unprompted review
BBQs and Buffets logo

Reply from BBQs and Buffets

Unfortunately, this is really unfair and untrue. We were there a total of 7 hours, we could no longer legally hot hold food and the bride had a delay of several hours due to the photos. We waited and delayed our service due to this, we announced on the DJ tannoid before we left. We were devastated with the way that the feedback came as everyone was so so happy at the event, including the groomsman that we spoke to before announcing we would be leaving. No guests had eaten for half an hour and everyone had had multiple servings.

We also explained we couldn't leave any food as we had exceeded the legal hot hold.

Unfortunately it seems there were expectations well beyond that of a BBQ wedding.

Very sad that out of 600 customers last year, Tina is the only one claiming that we didn’t do an amazing job. But we are pleased to have served over 600 other very happy customers and companies and will continue to do so.

Thank you for the opportunity Tina, I am once again so sorry we couldn’t come to a resolution you were happy with, but we wish you and your husband all the best in the future!

Best wishes

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