Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... See more
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Great shop, gives great advice specific to your Cyprus grill and offset smoker needs, even to the point of not up-selling when a lower cost model will do a better job. I order my charcoal from here in... See more
Company replied
Excellent customer service from Jade. Some of my items haven't arrived, called and talked to Jade. She was so quick to respond and solved my issue. Within a short time, I received a confirmation email... See more
Company replied
i hired a large charcoal spit, the process from booking to pick up was easy, they included all the attachments needed plus more and even provided a backup motor incase something was to happen to the... See more
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Company details
About BBQ Spit Rotisseries - Seaford
Written by the company
About us
BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.
Flaming Coals Offset Smoker BBQ
Written by the company
- Flaming Coals Offset Smoker BBQ
- https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.
Customer service guarantee, 60 day returns, 1-2 year warranties
When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind
60 day returns policy on unused products from the date of purchase in case you change your mind
24-hour Monday-Saturday phone support
3 hour response time to emails 9am-5pm Monday-Saturday
Online live chat support 9am-5pm Monday-Saturday
Fast dispatch within 1 working day (for in-stock items)
Assembly videos and user manuals to ensure you get the support you need
Online Learning & Support Centre packed full of recipes and how-to guides
Our own Facebook community to share ideas, tips, photos etc.
Contact info
Brunel Road 59, 3198, Seaford, Victoria, Australia
- 1300 002 771
BBQ Spit Rotisseries
4.8
Excellent
915 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They use couriers please
They use couriers please! A well known useless courier service that has taken over a week to deliver my small package. They charge what Aus post would charge (trust me in know what they charge) and use this cheaper courier that just loves to lose packages (had it b4 from other companies that use this indian mob). You claim your Australian business but when the customer calls, you get someone from overseas. So your not just a small business from Seaford at all. Very deceptive. The products i ordered are readilly available in many other online retailers. They are now getting my business from now on. See ya.
29 April 2026
Unprompted review
Reply from BBQ Spit Rotisseries - Seaford
Cheers legend, love to hear it! Glad it arrived quick and was easy to set up. Time to fire it up
Great service and communication through…
Great service and communication through the whole ordering process
7 April 2026
Reply from BBQ Spit Rotisseries - Seaford
Thanks legend, really appreciate it! Glad the whole process was smooth from start to finish.
Reply from BBQ Spit Rotisseries - Seaford
Cheers legend, appreciate it! Stoked you’re happy with the service and speed. Enjoy the BBQ
Easy ordering in the website
Easy ordering in the website. Very prompt delivery. My go to at all times now
11 March 2026
Reply from BBQ Spit Rotisseries - Seaford
Thanks legend, that means a lot! Stoked the ordering was easy and delivery was quick. Always here when you need us
Excellent service delivered 2 days…
Excellent service delivered 2 days after ordering. Well packaged and all items arrived as described. Thank you a quality company! :)
10 March 2026
Reply from BBQ Spit Rotisseries - Seaford
Great to hear your order arrived quickly and everything was well packaged and as described. Thanks again for your support!
Great help
Great help, I had a broken item, they called to check and replaced the item without an issue.
15 July 2025
Reply from BBQ Spit Rotisseries - Seaford
We are glad that you are happy with our service. Happy Barbequing!
Quality range of bbq systems and…
Quality range of bbq systems and seasoning products
3 February 2026
Reply from BBQ Spit Rotisseries - Seaford
So glad you'd love our products. Thanks for your purchase!
57cm Kettle Rotisserie Kit
What I ordered was the Rotisserie kit for a Kettle BBQ and the delivery was on time and goods undamaged. So far have used it a few times and have not had any problems and have enjoyed the end results. Highly recommended.
29 December 2025
Reply from BBQ Spit Rotisseries - Seaford
We appreciate you taking a moment to share your experience with us James! We absolutely love it when we hear back from happy customers.
Reply from BBQ Spit Rotisseries - Seaford
Reviews like these absolutely make our day. Thank you for sharing!
item was shipped promptly
item was shipped promptly, but hot plate is quite thin so may burn meat easily. havent used yet. BUT it was the size I ordered -thankyou!. I ordered one online from Kings previously and it was twice the size that I ordered, and Kings wouldn't even swap it for the correct one. Yes Kings broke consumer law but not sure how anyone can hold Kings to account when they blatantly have no regard for the law. Just shop elsewhere I guess and that it what I did. Thank you BBQ Rotisseries, I will be back at some stage.
3 December 2025
Reply from BBQ Spit Rotisseries - Seaford
Thanks for the feedback and glad to hear it arrived quickly. The hot plate is designed to heat up fast and respond well to fire control, so managing the charcoal height and heat makes a big difference. Once you’ve had a cook on it, feel free to reach out if you want any tips to get the best results.
Delivery was super quick and the BBQ is…
Delivery was super quick and the BBQ is exactly as described. Have used it for grilling and roasting and the results were fantastic. Highly recommend it.
3 December 2025
Reply from BBQ Spit Rotisseries - Seaford
Hi Lynda! We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers.
Reply from BBQ Spit Rotisseries - Seaford
So glad you'd love our product. Thanks for your purchase.
Reply from BBQ Spit Rotisseries - Seaford
Thanks Karen! Comments like these make us love what we do. Enjoy!
Love it
Love it, and I love the fact that customer satisfaction is paramount for BBQ Spit Rotisseries and that is why I'm a regular customer. They have great prices and provide advice for all BBQ needs.
29 December 2025
Unprompted review
Reply from BBQ Spit Rotisseries - Seaford
Thanks so much for the fantastic review and your continued support, we really appreciate it. Customer satisfaction is what drives us, and we’re glad to be part of your BBQ setup. Happy grilling!
Cant beat them!
Cant beat them!
Bought a good amount of stuff through these guys and im in the their BBQ community. Wont get a better experience
3 November 2025
Great products and excellent service
Great products and excellent service. Will definitely be a repeat customer
8 October 2025
Overall great experience.
Although pricey. Quick postage.
Easy to navigate website.
Great communication.
3 September 2025
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