BBQ Spit Rotisseries Reviews 

3,493
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery, often receiving orders much sooner than expected, sometimes even within 24 hours. The service is frequently highlighted as brilliant and personalized, with many appreciating the clear communication and helpful support. People are very satisfied with the high quality of the products, noting they are exactly as described and perform flawlessly, making their purchases worthwhile. However, some people mentioned specific product design or quality concerns. A few customers reported issues with product quality assurance, such as uneven components or poor build, and others found certain items did not fit as expected or had design flaws impacting usability and safety.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the items as described,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

People report positive experiences with service, often describing it as exceptional, brilliant, and great.... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the very good or excellent... See more

Order

Consumers find the ordering process to be positive, highlighting its quickness and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... See more

Rated 5 out of 5 stars

Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... See more

Rated 5 out of 5 stars

Beyond sensational!!! We could not have been happier with our purchase. We tested the rotisserie out with just one piece of lamb to be sure we had the timing etc right and then launched into a funct... See more

Rated 5 out of 5 stars

I have ordered several items from BBQ Spit including a new BBQ and all accessories. One of the items was a BBQ cover, and after seveal months away I returned to find the cover sun faded and split - af... See more



Company details

  1. Barbecue Shop

About BBQ Spit Rotisseries

Written by the company


BBQSPITROTISSERIES

About us

BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.



Flaming Coals Offset Smoker BBQ

Written by the company

Flaming Coals Offset Smoker BBQ
https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.

Customer service guarantee, 60 day returns, 1-2 year warranties

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind 60 day returns policy on unused products from the date of purchase in case you change your mind 24-hour Monday-Saturday phone support 3 hour response time to emails 9am-5pm Monday-Saturday Online live chat support 9am-5pm Monday-Saturday Fast dispatch within 1 working day (for in-stock items) Assembly videos and user manuals to ensure you get the support you need Online Learning & Support Centre packed full of recipes and how-to guides Our own Facebook community to share ideas, tips, photos etc.

Contact info

BBQ Spit Rotisseries

Create Lifelong Memories Over Charcoal!

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,493)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a pleasure to deal with BBQ spit…

Always a pleasure to deal with BBQ spit rotisseries. They get orders to shipping so quick, they have a great range and good prices. Iv been a long time customer from when I bought my first offset smoker years ago, I have since downsized but still buying some quality gear!

6 August 2026
Rated 5 out of 5 stars

Great service!

The products lived to expectation and the service has been exceptional. Will be using Bbq Spit Rotisseries again.

3 August 2026
Rated 5 out of 5 stars

The guy I spoke with was extremely…

The guy I spoke with was extremely helpful . as I was unsure as to what was available .He was very knowledgeable and able to help me with my hard to fix problems. Thanks again. Sorry I can not remember your name.

4 August 2026
Rated 5 out of 5 stars

Prompt delivery and was also provided…

Prompt delivery and was also provided two options for shipping which decreased the cost.

9 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for your review, Amber! We’re glad the delivery was prompt and the shipping options helped reduce the cost.

Rated 5 out of 5 stars

quick and efficient ordering process-…

quick and efficient ordering process- items received were as they were described-

8 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for your review, Louay! We’re glad the ordering process was quick and efficient and your items arrived as described.

Rated 5 out of 5 stars

Good advice

Good advice. Good tracking. Good service

6 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for your review, Jack! We’re glad you were happy with the advice, tracking and service.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Great customer service.

9 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for your review, George! We’re glad you were happy with the fast delivery and customer service.

Rated 5 out of 5 stars

I love the product and feel like part of a family

I love the product and with post sale engagement, I feel like part of a family rather than a customer.

6 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for the wonderful review, Brenton! It means a lot to hear you feel part of the Flaming Coals family. We truly appreciate your support.

Rated 5 out of 5 stars

Shipped faster than expected

Shipping was earlier than expected. I look forward to trying the combination

6 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for your review, Peter! We’re glad your order arrived earlier than expected and hope you enjoy trying the combination.

Rated 5 out of 5 stars

Extremely fast service.

Extremely fast service. Got 2 Bedourie ovens as I left my others at a friends. Put them to good use last weekend with roast pork and roast lamb with veggies. Thanks for the quick service to make sure we were ready for the trip.

2 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for your review, Tim! We’re glad you were happy with our fast service.

Rated 3 out of 5 stars

Had to wait two weeks for a product…

Had to wait two weeks for a product which I bought. When buying the product it showed as in stock but received an email to inform me that there was no stock. Don't sell something you don't have.

2 July 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Anton,

Thank you for taking the time to leave your feedback. We sincerely apologise for the inconvenience caused.

We understand how disappointing it is to place an order for an item that was listed as in stock, only to be advised afterwards that it was unavailable. While we do our best to keep our inventory accurate, there are unfortunately occasions where stock levels can change before our system updates. For that, we sincerely apologise for the inconvenience.

We appreciate your patience and your understanding, and we're continually working to improve our stock management processes to help prevent this from happening in the future.

Thank you again for your feedback.
Kind Regards,
Jade D.
BBQ Spit Rotisseries

Rated 5 out of 5 stars

Great range of products

Great range of products. Shipping perhaps could be cheaper.

1 June 2026
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks, Gus! We’re glad you like the range, and we appreciate your feedback on shipping costs.

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