BCRS Business Loans Reviews 507

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their genuine care, professionalism, and helpfulness, often highlighting how employees go above and beyond to ensure a smooth process. Many people appreciate the personalized approach, noting that the team takes the time to understand their business needs and vision, making the experience feel supportive and less daunting. The service is frequently described as exceptional, with consumers noting the efficiency, clear communication, and ease of the overall process. The customer service is also highly regarded, with reviewers mentioning prompt and friendly interactions. People consistently report a positive user experience, emphasizing the seamless and well-organized nature of their engagements with the company.

What people talk about most

Staff

Consumers consistently find staff to be positive. Reviewers frequently highlight the professionalism,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the team... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and knowledge of the... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The thing that sets Lynn and the team at BCRS apart is the genuine level of care. BCRS are like no other lender, and the main banks could learn a lot from them too. Lynn went above and beyond, maki... See more

Rated 5 out of 5 stars

BCRS was amazing from start to finish. The whole process felt smooth, professional and very well organised, which made the experience so much easier for us. We particularly want to thank Lynn Wyke for... See more

Rated 5 out of 5 stars

Our account manager Mark Saville was so professional. He spent time with us and our accountants. He visited our premises so he completely understood our business. He kept us informed every step of the... See more

Rated 5 out of 5 stars

Quick and easy process, Lynn and the team eceptionally helpful. This has really helped with cash flow for the business and allowed us to future plan forcast for the next 12 months which will secure jo... See more


Company details

  1. #13 of 169 best companies in Non-bank financial service

Written by the company

BCRS Business Loans supports West Midlands businesses that are unable to raise finance from traditional lenders, offering loans from £10,000 to £250,000.


Contact info

5.0

Excellent

TrustScore 5 out of 5

507 reviews

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Rated 5 out of 5 stars

Professional and thorough

Very professional service with super communication

21 August 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review Sarah.

We are delighted to hear that we have delivered professional service with super communication throughout your experience with us so far and we will strive to continue to do so during the rest of your time with BCRS.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Very happy with BCRS from start to finish.

Very happy with BCRS from start to finish.
During the worst 2 years of retailing, we worked together yeti insure the continued safety and trading of the business. Always easy to contact ( unlike so many other companies, banks etc)
Will be using again and recommending.

18 August 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review Lynne.

We are pleased to hear that we have been able to support the success of your business and that you have had a positive experience in dealing with us.
We would like to take this opportunity to thank you for choosing BCRS and wish you and your business the very best for the future.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Again Andy and his colleagues have…

Again Andy and his colleagues have provided support in a very professional and timely manner
Their support and belief in us has been invaluable and allowed us to achieve our success

29 July 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, Robert.

We are pleased to hear that we have been able to support your business and that Andy has ably assisted you throughout to enable you to achieve your business goals.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

The process was really quick and easy!

We found the process really quick and easy and our point of contact, Tracy was amazing from initial enquiry right up to ensuring the funds landed when they said they would. Would highly recommend using BCRS. Thanks again for all of your help!

12 July 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a great review Phil.

We are delighted to hear that Tracy has delivered amazing service throughout your experience with us so far and we are sure she will continue to do so.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Excellent personal service showing much…

Excellent personal service showing much understanding of the effects of the pandemic on our business

29 June 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, David.

We are pleased that you have had an excellent experience so far and we will continue to provide full support to you throughout the rest of your BCRS journey.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Very good service received from Angie…

Very good service received from Angie Preece , Very prompt and full of knowledge. Would recommend her services to anyone looking for funding.

Thanks again

Lee Ferguson

28 June 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, Lee.

We are pleased to hear that you have received very good service throughout your experience with us and that Angie has been great at guiding you through the process to help you secure the funding you required.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Our experience was excellent

Our experience was excellent. We had a very efficient, friendly and swift service by Angie Preece.

21 June 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, Helen.

We are delighted to hear that you have had an excellent experience with us so far and that Angie has played a huge part in making the process as speedy and efficient as possible.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, Colin.

We are pleased to hear that we have been able to support your business and you have received great service from us. We will be sure to continue to deliver the same level of service throughout the rest of your BCRS journey.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Really good service

Really good service, Angie did a great job helping us understand all the different elements and guiding us through the whole process.

17 May 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, David.

We are pleased to hear that you have received good service throughout your experience with us and that Angie has been great at guiding you through the process to help you secure the funding you required.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.
Angie done everything possible ,making the whole process so smooth,
with out complications.
I would highly recommend their services to anyone

11 May 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, Conrad.

We are delighted to hear that you have received excellent service from us and that Angie has played a huge part in making the process as smooth as possible.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

From start to finish the team made the…

From start to finish the team made the process seamless. The support that we received during the application was over and above what I expected and I would have absolutely no hesitation in recommending BCRS.

10 May 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, Nikky.

We are pleased to hear that you found the loan process seamless and we exceeded your expectations. We will be sure to continue to deliver an excellent level of service to you throughout the rest of your BCRS journey and beyond.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Very quick and helpful company to deal with.

BCRS business loans were very easy to deal with from the start. They were very quick and professional with all stages of the loan process and were at hand to answer any queries quickly.

6 May 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review.

We are pleased to hear that we have been able to support your business and that your application was dealt with quickly.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

We had a CBILS loan from BCRS and was…

We had a CBILS loan from BCRS and was ably assisted all the way by Lynn Wyke, it was a pleasure to deal with BCRS at every stage.

4 May 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, Paul.

We are pleased that Lynn has been able to support your business and that you have had a positive experience so far. We are sure that Lynn will be on hand to assist with any queries or questions you may have throughout the rest of your time with BCRS.

We’d really appreciate you recommending us to any other business you know that require funding.

Rated 5 out of 5 stars

What a great organisation

What a great organisation - friendly, professional and efficient. Special shout out to Louise for guiding us through the whole process and keeping us informed all the way!

4 May 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, Emanuel.

We are pleased to hear you have received great service from Louise during your loan process. We will strive to continue to provide great service throughout the rest of your BCRS journey.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Great

A quick turnaround and an all round great service

30 April 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review.

We are delighted to hear that we have been able to support your business and that your application was dealt with quickly.

We are pleased that we have provided you with great service and we will strive to maintain this level of service throughout the rest of your BCRS journey.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Really positive experience

Really positive experience, friendly over the phone and provided full support during the loan application.

20 April 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, Ashley.

We are pleased that you have had a positive experience so far and we will continue to provide full support to you throughout the rest of your BCRS journey.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Professional first class service from…

Professional first class service from start to finish with excellent advice throughout.

19 April 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, Mark.

We are pleased that we have provided you with first class service and we will strive to maintain this level of service throughout the rest of your BCRS journey.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Funding Support

I have just used BCRS for the first time to gain lending support through the CBIL's process. We also applied to the Company's Bankers simultaneously. Our Business Development Manager Lynn Wyke spent time in getting to understand the business, the impact Covid 19 had on it and the opportunities for growth going forward. Completion of the application to draw down was 2 weeks. The existing bank did nt bother having a meeting and simply declined even though the business had an excellent profitability track record and had nt borrowed previously. BCRS maybe more expensive than the High Street Banks but they really want to help West Midlands Businesses.

19 April 2021
Unprompted review
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a great review, Phil.

We are pleased to hear that you have received excellent service from the team and Lynn in particular. Our relationship-based approach helps us to fully understand your business requirements and are delighted that we have been able to support your business during these challenging times.

We'd really appreciate you recommending us to any other businesses you know that require funding.

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish with progress updates throughout, Brilliant.

19 April 2021
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review.

We are pleased to hear that you have received excellent service with us so far, and we will strive to continue this level of service throughout the rest of your BCRS journey.

We’d really appreciate you recommending us to any other business you know that require funding.

Rated 5 out of 5 stars
BCRS Business Loans logo

Reply from BCRS Business Loans

Thank you for taking the time to leave us a review, Mark.

We are pleased that we have been able to support you and your business with access to finance and that you found our application easy.

We’d really appreciate you recommending us to any other business you know that require funding.

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