Amazing service. There was an issue at our end with the concierge at my daughter’s flat not accepting the delivery. Beards and Daisies customer service were amazing. Answered my email within 2 hours a... See more
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Beautiful plants and flowers delivered to your door. View our stylishly curated range of plants, pots and accessories online.
Contact info
7d Boyton Hall Farm, CM1 4LN, Chelmsford, United Kingdom
- hello@beardsanddaisies.co.uk
- beardsanddaisies.co.uk
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Replied to 71% of negative reviews
Typically replies within 1 week
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Brilliant plants
I can’t say often enough how pleased I am with service provided and quality of plants from B&D. I love that they give a full breakdown of the plants including how to maintain and what to expect. Thank you again B&D

Reply from Beards & Daisies
Customer care here is awesome
Customer care here is awesome, never too much trouble if there are any issues and quick response.

Reply from Beards & Daisies
Excellent selection and high quality
Excellent selection of high quality lovely plants, I ordered a Snake plant and it came very quickly and looks lovely. Well packaged as well. The website makes it easy for beginners as you can sort plants by level of care, light, watering, size, making it much easier to find something suitable. Overall highly recommend for house plants, I will certainly use Beards & daisies again for future plant purchases
The customer service is fast and…
The customer service is fast and helpful.
Arrived in great condition
Arrived in great condition, I knew support was there if I needed (I didn’t) happy with the service and experience :)
The most amazing customer service ever
The most amazing customer service ever, I received an orchid with broken leaves and they sent me a brand new one with next day delivery. Best customer service I’ve ever experienced :)
DPD lost a delivery
DPD lost a delivery, but the B&D team sorted it quickly, sending out a replacement order which thankfully didn't get lost this time. Big thanks to Rosie for all her help.
Packaged really well
Plants arrived very well packaged and looking healthy and plenty of soil around them. They now look great in my home.
I had to contact customer services as delivery company messed up and they resolved my problem quick and easily. I would definitely order again (when I can find more space for my plant babies)!
I ordered a beautiful Jasmine plant…
I ordered a beautiful Jasmine plant from Beards and Daisies and even though the plant was damaged in transit and arrived scorched, the team dealt with it really quickly and gave me a full refund. I’m really pleased with their customer service.

Reply from Beards & Daisies
Brilliant customer service
Had a query about a plant I had bought and the response was speedy, friendly and very helpful.
Where to start
Where to start. I ordered the, white jasmine & pot which was meant to have a structure attached for the jasmine to grow around. Well it never came with one and the flowers aren’t opening as they’re turning brown.
I’ll never order for them again.

Reply from Beards & Daisies
Very helpful customer service
An excellent selection of plants and extremely helpful customer service when I needed to correct an order. A friendly company that I highly recommend
A beautiful anniversary present …
I had a prayer plant sent for my brothers wedding anniversary. Excellent quality, they loved it! Well packaged. Delivery was brilliant, on time, and kept fully informed. I am very impressed. Will definitely use this company again.
Very impressed and happy
I genuinely love this site.
Its easy to navigate.
There is a lot of indoor and outdoor plants to choose from and there is a lot of information about the plant to help you decide if its right for you.
Their customer service I think is excellent , you can send an email if you have a query and they reply very quickly (an acknowledgement email says to expect a reply within 2 to 3 working days).
When the plants are delivered they come in totally recyclable packing with plenty of room so the plant isn't squashed when it arrives.
They do charge an extra delivery fee if you want it on a specific day on top of the standard delivery fee I didnt realise that the first time I bought a plant from them my fault as I didnt read it properly !
We were introduced to Beards and…
We were introduced to Beards and Daisies by a relative who wanted plants that are cat friendly. We purchased them plants last Christmas and were really impressed with the quality of the plants so we decided to get some of our own. Our plant parenthood has grown a lot since we started our journey. If we’ve had any issues they’ve been resolved quickly and their Customer service is excellent right down to providing advice and guidance if we’re concerned about one of our plants. All the team deserve a pat on the back!
Disappointing
I have bought a lot from you but my last experience was disappointing.
First the plant is delivered to the wrong address, second the replacement arrived smashed and chucked somewhere not as instructed

Reply from Beards & Daisies
always love so many plants all the time
Recent order
I have ordered plants a few times over the last two years, and I am always very happy with the plants I have received. They have always been in good condition and superior to garden centre plants. They are well packaged and orders received on time. I have also spoken with the customer service team when I need some advice for a plant and you couldn't have been more helpful. Thank you
Very disappointing plants
Ordered a Chinese money plant and my friend ordered a different plant in separate orders . Both came completely ruined. I am hoping to revive mine but it’s really struggling, hers is completely dead, fit for the bin. We’d never have bought these in a garden centre. They wouldn’t have been fit for sale. Contacted beards and daisies and they did give me a refund. This was before my friends had come so I thought it was a one off and was going to order a replacement. I asked for a discount or free delivery code as I was left with a useless pot. They wouldn’t give me one. I went to the local garden centre instead and bought a much nicer well looked after plant. Garden centre for me from now on!

Reply from Beards & Daisies
Great service
Great service, really pleased with my plants. When I needed customer service, they were extremely helpful, I couldn’t fault them

Reply from Beards & Daisies
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