Beautiful90s Reviews 

84
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I ordered a nigeria jersey and my order went back because they sent it to the wrong address. They didn't send my money back and I can't reach anyone because they didn't reply back to my emails

Rated 1 out of 5 stars

No email communication and they are simply a company who fail to complete the contract! Terrible communication and I am still waiting for my exchanged goods. It took over a month to get one reply abo... See more

Rated 1 out of 5 stars

Basically a scam. Ordered 23rd November, heard nothing since. On contacting their email address I received a tracking link from a Chinese courier which also states I may be required to pick the parce... See more

Company replied

Rated 1 out of 5 stars

Advertised delivery within 5 days, when I queried it they said it says on there website everything is shipped - lies! Terrible service, these people are just thieves. Literally the phrase “liar, liar... See more

Company details

  1. T-shirt Shop

Written by the company

We sell retro club and international replica remakes of classic vintage soccer football jerseys, shirts and kits. 1980s and 1990s England, Holland, Germany, France, Italy, Mexico, Croatia, Brazil, Argentina. Club kits from Manchester United, Arsenal, R...


Contact info

1.6

Bad

TrustScore 1.5 out of 5

84 reviews

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1.6

All reviews

(84)

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Rated 4 out of 5 stars

Ordered on the 8th June and item…

Ordered on the 8th June and item arrived on the 23rd June. Product fantastic! I was initially hesitant after reading the reviews, yes they are not great at replying to emails and often don’t listen to the questions and send generic answers back. It should say on the website these are not being sent from the uk and will take ages but it has come and in the time frame I needed it to so overall ’m very happy with the shirt. You should be more upfront on your website about delivery times and also not advertise free postage as it’s not free. I would however buy from these again.

23 June 2021
Unprompted review
Rated 1 out of 5 stars

SCAMMERS ORDER #2788

SCAMMERS ORDER #2788
I have ordered my next day delivery product on the 1rst of June for the Euros. 23rd of June so 23 days later, no news,no email and a tracking link that does not work.
The company location is closed, the telephone number on the website is not working.
I have been in touch on Instagram but the person was wasting my time.
I will not give up on my 50£ guys and will continue chasing.

23 June 2021
Unprompted review
Rated 1 out of 5 stars

Complete SCAM

Complete scam!

Ordered a Jay-Jay Okocha Nigeria shirt over 2 months ago. They told me it had been delivered to my letterbox at the beginning of May but nothing was there. They told me they couldn’t do anything about it as the tracking id says it was delivered but could not provide any proof of delivery.

Several emails later and they are now ignoring me. Tried going through PayPal but no response there either.

Don’t waste your time or money!

31 May 2021
Unprompted review
Beautiful90s logo

Reply from Beautiful90s

We're sorry about your experience, Luke. We aim to continue to improve in providing the best service to our customers, always. Please allow us to make it up to you, please send us an email (info@beautiful90s.com), with the subject line: Trustpilot Assistance - John. We can assure you this time we will rectify this to your satisfaction. We thank you for your patience and understanding. Looking forward to hearing from you.

Rated 1 out of 5 stars

Ordered a top on 30th April for sons…

Ordered a top on 30th April for sons birthday(12th May) still not received my item and it’s now 30th May. Sent 3 emails but never had a reply. Very disappointed with customer service, avoid at all cost.

30 May 2021
Unprompted review
Beautiful90s logo

Reply from Beautiful90s

We're sorry about your experience, Ryan. We aim to continue to improve in providing the best service to our customers, always. Please allow us to make it up to you, please send us an email (info@beautiful90s.com), with the subject line: Trustpilot Assistance - John. We can assure you this time we will rectify this to your satisfaction. We thank you for your patience and understanding. Looking forward to hearing from you.

Rated 1 out of 5 stars

BEWARE!: Sent the wrong product and never answered emails for return/refund

Beware. You may be left with a bad product with no refund or return. I ordered a retro France jersey. Took forever but when it got there, I saw that it differed greatly from the actual photos on the website. Emailed them twice with screenshots and photos with details showing that what they sent doesn't match what is on the website. Not even one response from their customer support email. Worst customer experience ever. Very shady company.

26 May 2021
Unprompted review
Beautiful90s logo

Reply from Beautiful90s

We're sorry about your experience, John. We aim to continue to improve in providing the best service to our customers, always. Please allow us to make it up to you, please send us an email (info@beautiful90s.com), with the subject line: Trustpilot Assistance - John. We can assure you this time we will rectify this to your satisfaction. We thank you for your patience and understanding. Looking forward to hearing from you.

Rated 1 out of 5 stars

Will my shirt ever come? 🤔

I ordered a football shirt on the 10th May I had an option for next day delivery which I paid for, the shirt didn't come the week after never mind the next day! I've emailed 3/4 times. They refunded me £3 even though I paid £7 for next day delivery which apparently they dont even do, so why there is an option for it I don't know! Anyway 3 weeks later I'm still waiting for the shirt , it was supposed to be for a birthday present too 😑

26 May 2021
Unprompted review
Beautiful90s logo

Reply from Beautiful90s

We're sorry about your experience, Laura. We aim to continue to improve in providing the best service to our customers, always. Please allow us to make it up to you, please send us an email (info@beautiful90s.com), with the subject line: Trustpilot Assistance - John. We can assure you this time we will rectify this to your satisfaction. We thank you for your patience and understanding. Looking forward to hearing from you.

Rated 1 out of 5 stars

Worst customer experience ever

Worst customer experience ever. Order a shirt more than a month ago, email, facebooked customer service , only received same automatic reply from "John Davies". To be avoided

20 May 2021
Unprompted review
Beautiful90s logo

Reply from Beautiful90s

We're sorry about your experience, Thomas. We aim to continue to improve in providing the best service to our customers, always. Please allow us to make it up to you, please send us an email (info@beautiful90s.com), with the subject line: Trustpilot Assistance - John. We can assure you this time we will rectify this to your satisfaction. We thank you for your patience and understanding. Looking forward to hearing from you.

Rated 1 out of 5 stars

Avoid this company

Avoid this company! Ordered a shirt for my sons birthday. Turns out he had the exact same one. I’ve emailed 3 times without a reply. Poor customer service but are willing to take your money

16 May 2021
Unprompted review
Beautiful90s logo

Reply from Beautiful90s

We're sorry about your experience, Wendy. We aim to continue to improve in providing the best service to our customers, always. Please allow us to make it up to you, please send us an email (info@beautiful90s.com), with the subject line: Trustpilot Assistance - John. We can assure you this time we will rectify this to your satisfaction. We thank you for your patience and understanding. Looking forward to hearing from you.

-Beautiful90s Customer Care

Rated 1 out of 5 stars

Avoid!!

Avoid!!! Sub par product and when asked to provide a returns address I was ignored. PayPal got involved and I received a reply. The item is now returned with proof of receipt by the company and they have not refunded and are ignoring me. Poor product and service. Please don’t waste your time!

Updated: still no reply after contacting as below.

9 May 2021
Unprompted review
Beautiful90s logo

Reply from Beautiful90s

We're sorry about your experience, Stephanie. We aim to continue to improve in providing the best service to our customers, always. Please allow us to make it up to you, Please send us an email (info@beautiful90s.com), with the subject line: Trustpilot Assistance - John. We can assure you this time we will rectify this to your satisfaction. We thank you for your patience and understanding. Looking forward to hearing from you.

- Beautiful90s Customer Care

Rated 1 out of 5 stars

No shirts. No answer from costumer support

Ordered two shirts. Haven’t heard anything. Wrote to costumers support and no answer. Seems like a scam🤷‍♂️

9 May 2021
Unprompted review
Beautiful90s logo

Reply from Beautiful90s

We're sorry about your experience, Johan. We aim to continue to improve in providing the best service to our customers, always. Please allow us to make it up to you, Please send us an email (info@beautiful90s.com), with the subject line: Trustpilot Assistance - John. We can assure you this time we will rectify this to your satisfaction. We thank you for your patience and understanding. Looking forward to hearing from you.

- Beautiful90s Customer Care

Rated 1 out of 5 stars

Two Months

Bad costumer services

8 May 2021
Beautiful90s logo

Reply from Beautiful90s

We're sorry about your experience, Musaed. We aim to continue to improve in providing the best service to our customers, always. Please allow us to make it up to you, please send us an email (info@beautiful90s.com), with the subject line: Trustpilot Assistance - John. We can assure you this time we will rectify this to your satisfaction. We thank you for your patience and understanding. Looking forward to hearing from you.

-Beautiful90s Customer Care

Rated 4 out of 5 stars

France 1998 jersey

Just recieved my france world cup 1998 jerssey and i am delighted with it, the quality is excellent. It took 3 weeks to come so i can't complain, i will be buying again from this site 👍

15 April 2021
Unprompted review
Rated 1 out of 5 stars

Run a mile

Run a mile, they try and lure you in with these delicious looking slices of nostalgia but in reality it's either a scam or run by the most incompetent people I've ever had the displeasure to deal. I ordered a Jersey for a friend with express delivery as were against the clock nearly 5 months later no Jersey and no refund. I'm unfortunately going to have to report them which is the last thing I'd want to do and have never done before but they are literally the nut low. If I could give a minus I would

12 April 2021
Unprompted review
Beautiful90s logo

Reply from Beautiful90s

We're sorry about your experience, Mark. We aim to continue to improve in providing the best service to our customers, always. Please allow us to make it up to you, please send us an email (info@beautiful90s.com), with the subject line: Trustpilot Assistance - John. We can assure you this time we will rectify this to your satisfaction. We thank you for your patience and understanding. Looking forward to hearing from you.

-Beautiful90s Customer Care

Rated 1 out of 5 stars

I order a shirt 2 months ago !!

I order a shirt 2 months ago !!! I send a vieuw mails , they would look into it !! But Now 2 months later , i heard nothing anymore!! Its a Shame.., dont order here! They scam you !!

9 April 2021
Unprompted review
Beautiful90s logo

Reply from Beautiful90s

We're sorry about your experience, Vincent. We aim to continue to improve in providing the best service to our customers, always. Please allow us to make it up to you, please send us an email (info@beautiful90s.com), with the subject line: Trustpilot Assistance - John. We can assure you this time we will rectify this to your satisfaction. We thank you for your patience and understanding. Looking forward to hearing from you.

-Beautiful90s Customer Care

Rated 1 out of 5 stars

Worst aftersales experience possible

Purchased 4 shirts totalling £180. Paid for next day delivery so I could pass on as a birthday gift and received an email stating that they had been delayed for 4 weeks due to the pandemic (which I felt was fair enough.) Advised them I paid for next day delivery and was promised id be refunded this.

4 weeks, 3 emails later and still no refund, received the same email back saying "give us 24 hours and we'll investigate" to which they NEVER reply...

It's a shame because the shirt quality is good but the aftersales is amongst the worst I've ever had the misfortune of dealing with!!

Had a basket ready for 4 more shirts but after this experience they've lost any further custom.

6 April 2021
Unprompted review
Beautiful90s logo

Reply from Beautiful90s

We're sorry about your experience, Craig. We aim to continue to improve in providing the best service to our customers, always. Please allow us to make it up to you, please send us an email (info@beautiful90s.com), with the subject line: Trustpilot Assistance - John. We can assure you this time we will rectify this to your satisfaction. We thank you for your patience and understanding. Looking forward to hearing from you.

-Beautiful90s Customer Care

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