THE BEST! How refreshing it is to find someone - Katie - who knows their craft and is honest and genuine! I've just received my FIFTH order from BatB and I'm STILL blown away; each item is lovingly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Beauty and the Boutique stock an amazing range of products and save all the hard work of spending £100s to find effective ones. Customer service is the best in the business. Beauty and the Boutique s... See more
Company replied
Just got Love Katie Rested & Youthful Undereye Perfector & it does not disappoint. I’ve tried so many under eye concealers but never found anything that is right for me (I’m in my early 50’s) . This o... See more
Company replied
I purchased Love Katie Rested and Youthful, The Delilah concealer, Blinc and Lord and Berry mascaras and they are all fantastic products. Everything arrived super speedily, packaged beautifully with... See more
Company replied
Company details
Information provided by various external sources
BeautyandtheBoutique.com is where you get to shop my fabulous style and beauty finds from around the world. With my expert knowledge I’ve scoured the globe to find you incredible beauty solutions and confidence boosting style. Worn together, my han...
Contact info
United Kingdom
- beautyandtheboutique.com
4.9
Excellent
377 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Customer Services 🌟
Excellent customer services!!
Quick, efficient, helpful and friendly.
Thank you
30 October 2024
Unprompted review
Reply from Beauty and the Boutique
Aww, you’re the BEST, Colleen! Your kindness means SO much to us so thank you, thank you, thank you for this wonderful feedback!❤️
We don’t know what we’d do without our little Beauty and the Boutique community! ✨
Wishing you a wonderful day!
With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
Exceptional customer service
Ordered a foundation which turned out to be too light for my skin tone. Contacted Beauty and the Boutique and they replied straight away offering to replace the foundation and also told me to keep original one to gift to a friend. Wow! What fabulous service.
Products always arrive really quickly and love the online “how to” videos.
Ordered several items form here now and not been disappointed.
1 October 2024
Unprompted review
Reply from Beauty and the Boutique
WOW, you’re so lovely! We’re all so incredibly touched by your kind love and support 💞 Thank you SO much for taking the time to sharing your wonderful experience with us - we're so happy you're happy!
And thanks for being part of our wonderful little Beauty and the Boutique community! We’re so grateful to have you here 💕
Have a wonderful day!
Sending heaps of love and big hugs from Team Beauty and the Boutique 💖
Your products helped this cancer patient look human again!
I am so impressed with my Deliah Pure Light Liquid Radiance and bronzer that I wanted to leave a review and say THANK YOU to Beauty and the Boutique.
I've been going through grueling treatment for breast cancer for the last year and these 2 products have been my saviours.
Chemotherapy took my hair along with my spirit - I felt and looked ill. Yet when I used these products, I had people saying I had a "natural glow" about me and they couldn't believe how well I was looking throughout my treatment.
Thank you for all your wonderful products and for making this cancer patient look vaguely human again!
6 October 2024
Unprompted review
Reply from Beauty and the Boutique
Awww, we’re all walking on air reading you're incredible words, Fay!! Thank you for being SO lovely and sending us so much kind support! ❤️
We're thrilled to know your products have helped you rediscover your sparkle - it truly means the world to us to receive your amazing feedback and have you cheering us on!
We hope you love being on this Beauty and the Boutique journey with us just as much as we love you! 💖✨
Wishing you an amazing day!
With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
Such a great company
Such a great company, beautiful products, exceptional customer service with fun and informative videos.
The latest product, Cosmic Glow is outstanding!
A beautiful must have item, used alone or mixed with a little foundation or moisturiser the results are truly amazing. Skin is left feeling smooth and soft with a lovely subtle glow.
23 September 2024
Unprompted review
Reply from Beauty and the Boutique
Oh WOW! It’s a good thing we wore tear-proof mascara today, Susan, because you’ve brought tears to our eyes! Thank you SO much for your kindness and for taking the time to write such a lovely message! 💖💞
Nothing puts a spring in our step like hearing from our little Beauty and the Boutique community, so thank you for being part of it!
Have a wonderful day!
With love and very warmest wishes from all of us here at Beauty and the Boutique 💗 xox
Wow! I’ve just tried the first ‘Love Katie’ product
Just tried the new ‘Love Katie’ Cosmic Glow… WOW!🤩. I’ve added to my foundation for radiance, over blush to glow, and eyes to brighten; it’s so versatile. Smells good too!
21 September 2024
Unprompted review
Reply from Beauty and the Boutique
Oh, you’ve put such big smiles on all of our faces, Sarah! Thanks a million for your kind and thoughtful message💖
It's made our day knowing that you LOVE Katie's new beauty gem, 'Cosmic Glow'. It really is AMAZING, isn't it!! 😍
We couldn’t do what we do without your amazing support - we’re just SO happy to have you here as part of our Beauty and the Boutique journey.
Here’s wishing you a wonderful day!
Sending lots of love from Team Beauty and the Boutique ❤️ xox
Fantastic customer service.
I haven't received my products yet but I am so so impressed with this company. The customer service was fantastic and so quick. I forgot to use the discount code on my order so wrote to them to ask if it could be refunded. No sooner said than done. I also wrote about how much I like the videos on FB and said I was asking my family for products for my birthday. They send a lovely birthday message. Just a great company to deal with. Thank you.
21 September 2024
Unprompted review
Reply from Beauty and the Boutique
A million thank-you’s, Penny! Your review has brought a smile to all our faces today💞
Everything we do is with lovely people like you in mind, so thank you for being such a special part of Beauty and the Boutique and for letting us know how much you enjoy what we do - you're the BEST! 💕
And we can't wait for you to receive all of your new beauty treasures too, we hope you love them as much as we all od here at Beauty and the Boutique HQ!
Wishing you a great day✨
Sending BIG hugs from all of us here at Beauty and the Boutique 💖
Fantastic products at a good price…
Fantastic products at a good price delivered fast . Love watching the little videos for inspiration .
20 September 2024
Unprompted review
Reply from Beauty and the Boutique
Ahh, you’ve made us so happy, Julie! It's put big smiles on our faces to know you're enjoying Beauty and the Boutique 🥰Thank YOU for being so amazing, we couldn’t do this without people like you 💞
It’s our little Beauty and the Boutique community that keeps us going and growing, so thank you for being a part of it.
We’re all wishing you a wonderful day!🌟
Lots of love from all of us here at Beauty and the Boutique 💖
I live in New Zealand and have been…
I live in New Zealand and have been purchasing from Katie fir a few years now. The products on this site are gorgeous. Advice and tutorials are very informative and useful, the range of products for my 73 year old skin are superb. Even selecting the right colours is easy. I have never been able to pick the correct products otc but here ... yes.
Delivery is much quicker than I anticipated and are beautifully packaged, so much dedication and enthusiasm is addictive. Thank-you Katie and the team.
2 September 2024
Unprompted review
Reply from Beauty and the Boutique
Oh my goodness, you’re making us blush! Thank you so much for your LOVELY message, Julie – you’ve made our day💖
We LOVE to spread happiness, so we can’t tell you how much it means to us to hear that you’re happy!
We hope you have a truly magical day!🌈
With love and very warmest wishes from all of us here at Beauty and the Boutique ❤
Amazing service!
I love ordering makeup from Beauty and the Boutique and have every confidence in the products. When they arrive they are beautifully wrapped and come with a small pack of love heart sweets! The customer service is unparalleled! Very fast response times and always super helpful. Once i had a problem with a BB cream I bought and it was replaced immediately without question. The advice offered is fantastic and they really seem to care about making sure you get the right shade or product. Would highly recommend and I will continue to buy from here!
30 August 2024
Unprompted review
Reply from Beauty and the Boutique
Aww, YAY!! You’ve put such big smiles on all of our faces, Lydia! Thanks a million for your kind and thoughtful message 💖
We couldn’t do what we do without your amazing support - we’re just SO happy to have you here as part of our Beauty and the Boutique journey 💕
Here’s wishing you a wonderful day!
Sending lots of love from Team Beauty and the Boutique ❤
Given me confidence to buy makeup online
I’ve never had faith in buying makeup online until I came across Beauty and the Boutique. I’ve since purchased a number of products from the website and they’ve all been amazing. I love the way the choices are personally sourced because they are universally suited to most skin colours, and B&theB aren’t sponsored to promote what they’re selling. The video guide and instruction on how to apply the products are also brilliant.
The girls are gorgeous - so helpful, kind and wanting to share what they know to make us all feel a little happier and more confident. Thank you girls 🤩
26 August 2024
Unprompted review
Reply from Beauty and the Boutique
Oh my goodness, we’re so in love with your AMAZING review, Petra! You’re a STAR!🌟💞
Thank you HEAPS for taking the time to send us so much kind love and support – it means the world to us!
It has filled our hearts with so much love and joy to hear how much you're enjoying Beauty and the Boutique and all of your beauty treasures; we are so lucky to have friends as wonderful as you cheering us on! 😘
Have an amazing day – you deserve it!
With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
Superb company/products/staff,girls.
This is thee best company I have ever shopped with. The girls are so helpful non judgemental & kind when needing help to choose the best match in whatever your wanting to purchase. They come quickly & beautifully wrapped and you can trust katie has done her homework in looking for the right product. Any returns no problem also 😊 👌 ps .. love the Love Hearts 💜 🧡 💚 ❤️
29 August 2024
Unprompted review
Reply from Beauty and the Boutique
Oh, you’ve put such big smiles on all of our faces! Thanks a million for your kind and thoughtful message💖
We couldn’t do what we do without your amazing support - we’re just SO happy to have you here as part of our Beauty and the Boutique journey.
Here’s wishing you a wonderful day!
Sending lots of love from Team Beauty and the Boutique ❤ xoxox
Amazing small make up company with such…
Amazing small make up company with such inspiring ladies who run it, great products and fabulously packaged..When I had a small issue it was dealt with immediately with no hassle and I was automatically given a full refund. FABULOUS customer service.. 5 stars ladies..Highly recommended...xxx
21 June 2024
Unprompted review
Reply from Beauty and the Boutique
Oh my goodness, we’re so in love with your AMAZING message, Fiona! You’re a STAR!🌟💞
Thank you HEAPS for taking the time to send us so much kind love and support – it means the world to us!
Have an amazing day – you deserve it!
With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
First purchase from Beauty and the Boutique
A few weeks I discovered Beauty and the Boutique on Facebook and was immediately hooked by the relaxed informative videos - no hard sell just friendly practical advice. I purchase the lash bundle, the lip balm trio, the photography fluid tan and the Under Wear Future Resist Foundation Primer. The products came package beautifully and i can honestly say they have delivered exactly as Katy demonstrated. I wouldn't go anywhere else now for my key make up products - I trust the two Katies completely. They know what they're talking about !! Thank you ladies xxx
30 June 2024
Unprompted review
Reply from Beauty and the Boutique
Thanks a MILLION for your amazing message, Regina! This has made us SO happy! 💗
We're delighted to know you're loving your products!
Messages like yours make all our hard work worthwhile, so thank you for being such a special part of Beauty and the Boutique! 💞
We all hope you have a great day!
With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
Katie and her amazing team give the…
Katie and her amazing team give the best customer service . I’ve never been less than thrilled with every purchase.
Katie’s honest evaluation of selected products make beauty and skin care accessible and easy . Love her tutorials ❤️ and there’s no “hard sell” just advice and product suggestions.
I’m a die hard fan and promote this sight to friends and family
👏👏👏 Angela NSW Australia
31 July 2024
Unprompted review
Reply from Beauty and the Boutique
Awww, we’re all on cloud nine over here, Angela! Thank you SO much for your message 💞
We’re so thrilled that you’re enjoying Beauty and the Boutique – thank you for being so sweet and letting us know!
WE LOVE YOU!!! 😍
Wishing you a day as wonderful as you are🌈
Sending all the love in the world from Team Beauty and the Boutique💖
What excellent customer service
What excellent customer service. I voiced a concern over I product that I purchased from them and beauty and the boutique reached out to me via messenger with a more than reasonable solution- they were supportive, polite and helpful and I would have no hesitation in recommending them to others - I am a happy customer!
29 July 2024
Unprompted review
Reply from Beauty and the Boutique
WOW!! We couldn’t be happier to hear that! Thank you SO much for your kind words, Nicola!💖
We’re so glad you’re enjoying Beauty and the Boutique – we’re so delighted to have you here with us.
Wishing you a magical rest of the day!✨
With love and very warmest wishes from all of us here at Beauty and the Boutique 💞💗
Top Notch Customer Service!
I love all their products and the info/videos on how to use them. My last order arrived & one item was damaged due to shipping. I emailed them about it & within minutes received a notification that someone will reach out to me. By the next morning, they replied & were already shipping me a new product. That is fantastic customer service & a rare find! I am so very happy with this company!
23 July 2024
Unprompted review
Reply from Beauty and the Boutique
Ahhh, that’s so WONDERFUL to hear, Mary! And what a sweet message – thank you so much! 💗
Your happiness is most important to us, so knowing that you’re happy has really sparked a spring in our step!
Wishing you a beautiful day🌈
With love and very warmest wishes from all of us here at Beauty and the Boutique 💞
B&B are the best!
I haven't found a more caring & helpful company! Queries are responded to so quickly, advice is always helpful & they're just a bunch of beautiful people.
I love the amount of product information & advice given on how to use. The video tutorials are SO helpful.
Each order is carefully packaged for transit & honestly there isn't a single product that I haven't loved.
25 July 2024
Unprompted review
Reply from Beauty and the Boutique
Oh my goodness, you’re making us blush! Thank you so much for your LOVELY message, Patrice – you’ve made our day💖
We LOVE to spread happiness, so we can’t tell you how much it means to us to hear that you’re happy!
We hope you have a truly magical day!🌈
With love and very warmest wishes from all of us here at Beauty and the Boutique ❤
Great products
Great products, beauty tips and advice. Very good customer service too. Would highly recommend.
22 July 2024
Unprompted review
Reply from Beauty and the Boutique
Oh WOW! We’re so in love with your AMAZING message, Emma! You’re a STAR!🌟💞
Thank you HEAPS for taking the time to send us so much kind love and support – it means the world to us! 🦋
Have an amazing day – you deserve it!
With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
What a wonderful helpful company
What a wonderful helpful company. I love their thoughtful customer service , their products and instruction on how to use it . Truly 5 star ❤️
19 July 2024
Unprompted review
Reply from Beauty and the Boutique
Ahh! Thank you SO much for taking the time out of your day to send us such a wonderful message, Jen!💗✨
There’s nothing we love more than hearing how happy you are – your support means the absolute world to us. So, thank you again!
Have a beautiful day!
With love and very warmest wishes from all of us here at Beauty and the Boutique ❤
Great products and customer service
The products come carefully and beautifully wrapped in pretty tissue paper. Included is a card with a link to tutorials and/ or questions.
I had submitted a question about a product and received a prompt reply and a replacement.
I love their Frida lipgloss and their I-Lift LONGWEAR eyeliner. This will be my new source for ordering makeup products from now on.
19 July 2024
Unprompted review
Reply from Beauty and the Boutique
Ahhh, that’s WONDERFUL to hear, Eva, we're thrilled to hear how happy you are! And what a sweet message – thank you so much for taking the time to leave us such a lovely review! 💗
Knowing that you’re happy and that you're enjoying your beauty treasures is the most important thing to us and it’s really put a spring in our step!
Wishing you a beautiful day🌈
With love and very warmest wishes from all of us here at Beauty and the Boutique 💞
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.