Beautyfrench Reviews 209

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Do not order from them. This is a complete scam. They did not deliver anything and refused to refund me.

Rated 1 out of 5 stars

I ordered 8 skin creams for Christmas gift 16 days ago. Did not hear re: shipping for over a week, so I wrote to them to ask to cancel the order. No response. Finally got a UPS tracking number, and no... See more

Rated 1 out of 5 stars

Ordered more than 3 weeks ago, received an incomplete order in a box tampered. The company refuses to send me the missing items at their expense. The only way to get my complete order is to pay an e... See more

Rated 1 out of 5 stars

Beware! I ordered from them approximately one month ago, I payed €96 (a good price) for three bottles of perfume, have still not received my purchase, their guest tracking does not work and when I mai... See more

Company replied

Company details

  1. Wellness centre

About Beautyfrench

Information provided by various external sources

About

www.beautyfrench.com is a French company located in Paris. 
We specialize in selling top quality French brands cosmetics at discount price, up to 70 % off
Description
BeautyFrench.com is specialize in selling top quality french brand at discount price.
Skincare, makeup and fragrance at discount prices up to 70% off !

 


Contact info

1.1

Bad

TrustScore 1 out of 5

209 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Total scam

Total scam - do not order. It says free shipping but you will be hit with a customs fee of hundreds of dollars and their customer service says you will be sent to collections if you refuse delivery bc of the customs fees. DO NOT USE this site.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Beware scam

Beware: Scam Alert! I ordered a product from this company, and not only did they fail to deliver the package, but they also refused to refund my money. Despite multiple attempts to contact them, they have ignored all my messages. This seems to be a deliberate scam. I highly advise against purchasing from them. Don’t waste your time or money!

28 December 2024
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY!!

SCAM COMPANY!!! Even though it says verified company, do not believe that!!! I order 1-3.4oz container of hair grease that I use on my customers and I have NOT received it as of yet since August 28th. My shipping info has not changed in over 2 1/2 weeks. It still says “info will be available as soon as it becomes available “ I’ve escalated my FULL REFUND from Paypal since this company says they can not refund me for something I have not received. as of ow they still have not responded to my request. I do not have money to pay for something and never receive it. Aggravated customer !!!!

28 September 2024
Unprompted review
Rated 1 out of 5 stars

I would have left zero stars but that…

I would have left zero stars but that wasn’t an option. I ordered product on 8/24. I paid for standard shipping which states is 5-12 working days. I received my product today, September 30th. When I wrote the company to inquire on where my product was I was told I should have shipped it rush. You should update your shipping times to reflect the actual time it will take. I have no intention of ever ordering from your company again.

30 September 2024
Unprompted review
Rated 1 out of 5 stars

I don’t ever write reviews

I don’t ever write reviews. Disappointed by the slow delivery and complete lack of response from customer service. Took a month to finally receive and would never purchase from them again.

1 August 2024
Unprompted review
Rated 1 out of 5 stars

Missing items, damaged box

Ordered more than 3 weeks ago, received an incomplete order in a box tampered.
The company refuses to send me the missing items at their expense. The only way to get my complete order is to pay an extra shipping cost, to fix the problems they've caused.
And by the way, forget about any compensation for the issues and delay

20 April 2024
Unprompted review
Rated 1 out of 5 stars

$350 USD thrown away for nothing, unbelievable

I ordered 8 skin creams for Christmas gift 16 days ago. Did not hear re: shipping for over a week, so I wrote to them to ask to cancel the order. No response. Finally got a UPS tracking number, and now for days the product "is being held at a secure facility for resolution" - Do NOT order from this company, I can't believe I have no gifts for my 6 nieces tomorrow, and I lost over 350 USD!

23 December 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Fair price and fast shipping. Got no confirmations nor shipping notice, but 4 days later, all of a sudden, I recieved it. I find that amusing and have no problem with that😄.
Super! Recommended!

14 January 2021
Rated 1 out of 5 stars

Beware!

Beware! I ordered from them approximately one month ago, I payed €96 (a good price) for three bottles of perfume, have still not received my purchase, their guest tracking does not work and when I mail the company all I get are weird automatic replies... I now believe I have been cheated, would like my money back (or get my perfume), would not order again!

17 August 2020
Unprompted review
Beautyfrench logo

Reply from Beautyfrench

Sorry to learn that you was not satisfied by your order but I see that your order has been delivered 11 days after the shipping. I just sent to you an email about that.

Order shipped 8/20/20 3:33 PM,
order delivered 8/31/20 10:12 AM


8/31/20 10:12 AM Delivered (SE SUEDE)
8/28/20 2:16 PM Arrival at the recipient country's postal exchange office (SE SUEDE)
8/28/20 4:10 AM Departure from the postal exchange office of the dispatch country (SE SUEDE)
8/27/20 11:13 PM Arrival at postal exchange office of the dispatch country (932440 ROISSY HUB BSCC PIC)
8/27/20 11:46 AM In transit (932440 ROISSY HUB BSCC PIC)
8/20/20 3:33 PM Your package is ready to be dropped off at La Poste

Rated 5 out of 5 stars

Extremely rapid and hassle-free …

Extremely rapid and hassle-free delivery, with helpful emails (en Anglais, meme!) keeping on top of the process of shipping from France to the UK. Very smooth and enjoyable. I will be back!

26 September 2017
Unprompted review

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