Beautyhideout Reviews 

160
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Upon arrival, Chan and team made me feel so welcome, offering a drink and slippers. Really friendly, felt comfortable and relaxed straight away. Guided me through the facial that I was having.... See more

Rated 5 out of 5 stars

I’ve know Chantelle for many years now and she’s nothing but professional when it comes to her business and looking after her clients. Making sure they feel comfortable throughout their appointments... See more

Rated 5 out of 5 stars

I had the summer ready package which included a hydra facial, body scrub, foot spa and two fat dissolving injections and I must say it didn’t disappoint. The therapist went through each treatment with... See more

Rated 5 out of 5 stars

I had my rest facial with Derma-planing with Chan yesterday. She was brilliant!! Was kind enough to inform me and communicate when she was running a little over time with a previous client. I thorough... See more

Company details

  1. Beauty product supplier

Written by the company

At Beauty Hideout, we are a results-driven skin and wellness clinic based in Romford, offering advanced aesthetics alongside holistic wellness treatments. Our services include corrective facials, clinical peels, microneedling, lymphatic drainage massage, IV drip therapy, and yoga & breathwork sessions — creating a space where skin health and overall wellbeing meet. We believe true confidence comes from feeling good both inside and out. That’s why our approach combines targeted skin programmes for concerns such as hyperpigmentation, acne and texture, with detoxifying lymphatic treatments, nutrient IV support, and restorative yoga practices designed to reset the body and mind. Beauty Hideout is more than a treatment clinic — it’s a sanctuary. A calm, premium environment where clinical expertise meets holistic care, and every client receives personalised guidance, honest advice, and visible results.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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4.9

All reviews

(160)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Wedding day booking!! Wow thank you

Wedding day booking!! Wow these girls never disappoint I've been a client of Beauty Hideout for 4 years and I decided to book them for my wedding day to get myself and the wedding team looking good ! We all looked amazing my now husband couldn't stop talking about how the men were feeling after their facials highly recommend chan is always on point with getting my skin together thank you and can't wait to see you after my honeymoon I will send over pictures when they've been developed xx

5 August 2023
Unprompted review
Rated 3 out of 5 stars

You get what you pay for …

Got my facial done by Sarah who was lovely and polite so no complaints regarding customer service however I must say the products that were used were low cost/cheap i.e. Simple brand face wash and the Superdrug Vitamin E spray if I knew these were being used I wouldn’t have bothered as this could have been used at home myself. I bought this through Wowcher for £29 (Hydrafacial) and wasn’t sure what to expect however I wouldn’t go back until an upgrade or perhaps using medical grade skin care this is nice for someone who just wants to treat themselves… Technique could have been a bit better too as vacuum suction sometimes squirted water all over my face down into my neck. If you are looking for something different/relaxing, but to treat real skin concerns I would suggest to spend a bit more money and go else where.

18 August 2023
Unprompted review
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Reply from Beautyhideout

Hi Georga

Thank you for your review and thank you for your visit hopefully there wasn’t any confusion but just to clarify our Hydra Facial treatment is not advertised as a treatment to treat skin conditions it is a general relaxing facial treatment and deep cleanse. We don’t use Medical Grade Skincare products for this treatment.

We do have a range of Facial treatments outside of our Wowcher deals to treat specific skin concerns /conditions where medical grade skin products are used. These vary from Herbal Peels to Microneedling sessions and our suitable for all skin types on Fitzpatrick scale.

These treatments range from £90 - £220 x and our advertised on our website x www.beautyhideout.com and not advertised via third party all results from these treatments are also posted on our Instagram page @beautyhideout._

Rated 5 out of 5 stars

Bye bye acne facial

I went for a Bye Bye acne facial and it was so good. Sarah really took care of me and make sure I was comfortable. My skin felt very clean and soft after the facial. I would definitely recommend if you struggle with blackheads and clogged pores.

11 August 2023
Unprompted review
Beautyhideout logo

Reply from Beautyhideout

Thank you Vanessa Glad you enjoyed your treatment see you next week xx

Rated 1 out of 5 stars

I went twice for a hydrfacial and I…

I went twice for a hydrfacial and I have a huge mark left on my face. It seems the lady used very hard suction that it has damaged my skin underneath and now 6 months later the skin still hasn't healed. I had to visit 2 different dermatologist to get advice and both said my skins barrier has been compromised.

The owner has extreme attitude and is very rude!

I would never go here again

My review is not dishonest!! My facial was done by Sarah. Instead of apologising and accepting your mistake, you are calling clients a liar. Says alot about you than me.

Safe to say after your response Id never book you again and will be telling family and friends too!

4 July 2023
Unprompted review
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Reply from Beautyhideout

Hi Fawnoor sorry to hear you didn’t have the experience you would have liked - Please send us an email for us provide some further support thank you x

Rated 5 out of 5 stars

Amazing experience to start my Birthday…

Amazing experience to start my Birthday Chan was fabulous a natural healer … I was totally relaxed and pampered from head to toe ,will be back again very soon .Than you so so much .

1 August 2023
Unprompted review
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Reply from Beautyhideout

Thank you Francine x glad you enjoyed it can’t wait to see you again

Rated 5 out of 5 stars

Very friendly and I can see the…

Very friendly and I can see the difference in my skin after the bye bye acen facial. I will recommend definitely

22 July 2023
Unprompted review
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Reply from Beautyhideout

Thank you see you in September xx

Rated 5 out of 5 stars

Beauty Hideout Delivers Excellent Service & Treatments

Great relaxed environment with Sarah providing an excellent treatment. Lots of parking options within a couple of minutes walk and also public transport options too. Sarah is confident and knowledgeable with excellent skills to put you at ease. I love the upbeat happy background music too.

8 July 2023
Unprompted review
Beautyhideout logo

Reply from Beautyhideout

Thank you Maria glad you enjoyed your treatment x

Rated 5 out of 5 stars

Definitely Recommend...you will not regret it. GO!

First time going to Beauty Hideout and I will definitely be going back. The whole atmosphere was lovely, I was relaxed and my skin was glowing. The icing on the cake is how lovely Chan who did my facial was, so sweet. She had promised to send me list of skin care I can try after asking me what I want to achieve with my skin and she did as she promised. Overall, it was a great first experience. Excited to start this skin care journey with Beauty Hideout. Thank you Chan ❤️

29 June 2023
Unprompted review
Beautyhideout logo

Reply from Beautyhideout

Thank you Myriam see you in September x

Rated 5 out of 5 stars

Excellent

I do not know much about skin care Sarah helped me to understand what the treatment does and recommended a skin care routine for when I’m at home. I will be booking again soon.

28 April 2023
Unprompted review
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Reply from Beautyhideout

Thank you Jawad see you again soon x

Rated 5 out of 5 stars

I loved my facial treatment. Thank you! -Lily x

I got a facial done and it was the best! My first experience having a facial so I was nervous but the lovely lady who done my treatment was very gentle, kind and communicative. I left GLOWING with much clearer skin than I had prior to the facial. I will definitely be back - Lily x

12 June 2023
Unprompted review
Beautyhideout logo

Reply from Beautyhideout

Thanks Lily see you soon xx

Rated 4 out of 5 stars

My first experience here and what…

My first experience here and what charming lovely ladies. The Deena plane was a very different treatment for me and it was thorough and my skin felt so smooth afterwards. My only comment is not having even a small sign on the door meant we spent alot if time and pressure trying to find the location which seems crazy. If they do want to be nameless then ensure you answer the phone to lost clients.

7 June 2023
Unprompted review
Beautyhideout logo

Reply from Beautyhideout

Thank you for booking with us, I’m glad you both enjoyed your treatment. We are based above a shop with other businesses so unfortunately we are unable to have a sign downstairs the entrance/ exit is shared, instructions on how to find us are on our confirmation email along with our contact number. Apologies for any inconvenience and we hope to see you again soon xx

Rated 5 out of 5 stars

Great facial

I really enjoyed my facial at the beauty hideout. The person who done my facial was really nice and lovely and my service was great. Its in a good location, parking available, price is good. I will be booking more sessions with them for sure.

23 May 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Had my first facial with beauty hideout the service was great. Will definitely be booking again.

9 May 2023
Unprompted review
Rated 5 out of 5 stars

Booked as a suprise bday gift

Booked as a suprise bday gift and Chan really ensured it was lovely and even went the extra mile to get her a gift. So relaxing peaceful and amazing at what she does couldn’t recommend anyone better. Studio was clean and customer service was exceptional. Deffo will be back again.

13 April 2023
Unprompted review
Rated 5 out of 5 stars

I am really pleased with my treatments…

I am really pleased with my treatments at the Beautyhideout. Chan is very knowledgeable and provided a professional service with great aftercare advice. She is also very welcoming and makes you feel very relaxed during your treatment. I was suffering from hyperpigmentation and really lost my confidence. Chan helped me restore that by recommending the best treatment for my skin. I have now booked further facials with her and would definitely recommend her for your treatments.

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing treatments

Absolutely amazing treatments. So many options. I did the herbal peel and my skin looked and felt beautiful after. The staff and clinicians are super friendly and helpful, they explain every step of the treatment. Highly recommend.

19 January 2023
Unprompted review

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