Beautykick Reviews 5,524

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 766 reviews, reviewers had a great experience with this company. Many customers are happy with the competitive pricing and value for money, often finding products cheaper than elsewhere. The service is frequently described as excellent, with people appreciating the communication and updates regarding their orders. Reviewers also highlight the fast delivery, with many orders arriving quickly and well-packaged. However, some customers also noted issues with tracking information not being consistently provided or easily accessible. A few other people also felt that they received incorrect or poorly packaged products, leading to damaged or leaked items. There were also instances where orders were cancelled or never received, causing dissatisfaction.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising the speed and... See more

Product

Reviewers highlight ambiguous aspects of product quality and order accuracy. Many customers praise the good... See more

Order

People report ambiguous experiences with order, with many praising the ease of ordering, quick delivery, and... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing it as excellent, reasonable,... See more

Service

Clients share positive opinions on service, frequently highlighting its excellence, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Babyliss Pro Trimmers on 30th December. They arrived on 3rd January. Fast delivery despite it being Christmas. Was originally a little concerned due to all the negative feedback, but I thoug... See more

Company replied

Rated 5 out of 5 stars

Competitive pricing, good selection of products and fast delivery. Order arrived also well packaged. As an improvement, I would suggest you send an email with the tracking info or add it to the 'Orde... See more

Company replied

Rated 5 out of 5 stars

Found my favourite tingle sunbed cream ,, site was easy to navigate,,, tracking was provided & posted & received very quickly. On arrival items were very well packaged & I got these at a fantastic pr... See more

Company replied

Rated 5 out of 5 stars

Amazing. I always forget to log into my account before ordering, so I cant get my tracking info. Their customer service is spot on. Fully recommend buying from here. If you buy semi's, then these ha... See more

Company replied


Company details

  1. Beauty supply store

Information provided by various external sources

BeautyKick offers over 20,000 products from the very best UK and International brands. We stock salon favourites such as Olaplex & ghd to beloved retail products like Milani & Real Techniques. Beauty Kick are constantly introducing new brands, influenced by customer demand and new trends and ingredients.


Contact info

4.1

Great

TrustScore 4 out of 5

6k reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Great service

Great service, delivery so quick

13 February 2026
Beautykick logo

Reply from Beautykick

Hello James,

We are happy to hear that you received great service and a quick delivery. Thank you for your positive feedback; we appreciate it.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Good service

28 February 2026
Beautykick logo

Reply from Beautykick

Hello Adam,

Thank you for your 5* feedback, we hope you enjoy your order and look forward to welcoming you back again soon!

Kind regards
BeautyKick!

Rated 5 out of 5 stars

Great service

Great service

13 February 2026
Beautykick logo

Reply from Beautykick

Hello Bozena,

Thank you for your 5* feedback, we hope you enjoy your order and look forward to welcoming you back again soon!

Kind regards
BeautyKick!

Rated 5 out of 5 stars

Order came really fast

Order came really fast , very impressed and will definitely order from you again.

25 February 2026
Beautykick logo

Reply from Beautykick

Hello,

We're happy to hear that you received your order quickly! We appreciate your positive feedback and look forward to serving you again in the future.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

5* to Beatykick for unbeatable price…

5* to Beatykick for unbeatable price and superfast delivery. Excellent!

23 February 2026
Beautykick logo

Reply from Beautykick

Hello Christine,

We're happy to hear that you had a great experience with our unbeatable prices and superfast delivery. Thank you for your excellent feedback!

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Fast delivery thank you

Fast delivery thank you

23 February 2026
Beautykick logo

Reply from Beautykick

Hello,

We're happy to hear that your delivery was fast. Thank you for your feedback; we appreciate it.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Great price and quick delivery

I recommend Beautykick. I received my Medik8 serum very quickly, and at a great price. I will definitely use Beautykick again.

22 February 2026
Beautykick logo

Reply from Beautykick

Hello,

We're happy to hear that you received your Medik8 serum quickly and at a great price. Thank you for your positive feedback; we appreciate you choosing us and look forward to serving you again.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Great customer service

All good. Although they run out of stock, they have apologised, refunded me and send me complimentary present. Thank you. Great customer service. Sometimes things go wrong but what matters is how you fix the problem and ensure customer is not left disappointed

8 February 2026
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Reply from Beautykick

Hello Joanna,

We regret that your order did not arrive and a replacement couldn't be sourced. We appreciate your feedback and have passed this matter further to our customer care team who will be in contact with you shortly via email to resolve this matter for you as soon as possible.

Kind regards,
BeautyKick!

Rated 1 out of 5 stars

Item never received

Item never received, no response to emails

21 February 2026
Beautykick logo

Reply from Beautykick

Hello,

We regret that the item was not received. We appreciate your feedback and have investigated on the matter for you, we can confirm our team has emailed you on Mar 3 at 04:05 PM including tracking information however we have not had a reply. We have passed this further to our customer care team leader who will be in contact with you shortly via email to try and resolve this matter for you as soon as possible.

Kind regards
BeautyKick!

Rated 1 out of 5 stars

If you had a zero rating I would have…

If you had a zero rating I would have given it. I ordered £49.20 of shampoos on 20th February 2026. Order acknowledged but nothing arrived and money has been taken from credit card. I emailed on Friday 27th February to which I had a reply saying it would be looked into, heard nothing since even though I sent another email on 2nd March.

20 February 2026
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Reply from Beautykick

Hello Tracey,

We appreciate your feedback and are sorry to hear about the trouble with your order. We recognise your disappointment that the shampoos you ordered have not arrived.

We can confirm our team has emailed you on Mar 11 at 05:04 PM regarding your return being returned back to us. We have emailed regarding where you would like the order resent or refunded.

I have resent the email over for you again we hope to resolve this matter for you as soon as possible.

Kind regards
BeautyKick!

Rated 5 out of 5 stars

Great service

Great service, postage really fast

19 February 2026
Beautykick logo

Reply from Beautykick

Hello Dennis,

We are happy to hear that you received great service and fast postage. Thank you for your positive feedback; it means a lot to us.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Item exactly as described and received…

Item exactly as described and received very quickly as a good price.

18 February 2026
Beautykick logo

Reply from Beautykick

Hello Ron,

We're happy to hear that the item matched the description, arrived quickly, and was offered at a great price. We appreciate your positive feedback!

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Wash my hair

Quick on delivery
Product spot on

18 February 2026
Beautykick logo

Reply from Beautykick

Hello,

We're happy to hear that you received your product quickly and that it met your expectations. Thank you for your positive feedback!

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Just what I wanted Good price and…

Just what I wanted Good price and quickly delivered
would recommend and pleased with purchase.

30 January 2026
Beautykick logo

Reply from Beautykick

Hello,

We're happy to hear that you are pleased with your purchase and the prompt delivery! We appreciate your recommendation and positive feedback.

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Product arrived within time limit and…

Product arrived within time limit and very well packaged.

29 January 2026
Beautykick logo

Reply from Beautykick

Hello Jennifer,

We're happy to hear that the product arrived on time and was well-packaged. We appreciate you taking the time to share your positive experience with us!

Kind regards,
BeautyKick!

Rated 5 out of 5 stars

Pricing product availability

Pricing product availability

1 February 2026
Beautykick logo

Reply from Beautykick

Hello Leon,

Thank you for your positive 5* feedback!
We hope you enjoy your order and welcome you back again soon!

Best Wishes,
BeautyKick!

Rated 1 out of 5 stars

Overall bad experience

I try to contact Customer Service to resolve the issue with delivery address just a minute after placed an order. Noone answer my phones. I've try to WhattsApp provided on the website but no luck as well. I've send few emails as well but finally next day someone reply and but didn't resolved the problem.Very poor Customer Service. Avoid this company.

15 February 2026
Beautykick logo

Reply from Beautykick

Hello Adriana,

We regret you had difficulty reaching us and that your delivery address issue wasn't resolved promptly. I have passed this further to our customer care team who will be in contact with you shortly to try and resolve this matter for you as soon as possible.

We hope to hear from you soon!

Kind regards
BeautyKick!

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