Beauty Scents Candles Reviews 

201
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that the candles are beautifully crafted, highly decorative, and feature wonderful fragrances that easily fill the entire room. People also appreciate the secure packaging and swift shipping services that ensure fragile items arrive in pristine, perfect condition. However, some customers also noted that delivery could occasionally take a while or experienced minor tracking inconveniences during transit. A few consumers mentioned that shipping durations required planning ahead when purchasing gifts for upcoming events or holidays. These occasional delays meant that buyers had to allow extra time for their packages to reach their final destinations.

What people talk about most

Product

Consumers find product to be positive, frequently describing the candles as beautifully hand made and... See more

Quality

Clients share positive opinions on quality, highlighting beautifully crafted candles with delicious and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, praising fast, prompt, and efficient shipping... See more

Order

Reviewers express mixed feelings regarding their order experiences. Many customers appreciate the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second candle which I have ordered from Beauty Scents. Such a reliable service and the candles are so well packaged that they arrive perfect. The range of candle scents and the beautifull... See more

Rated 5 out of 5 stars

This candle smells absolutely amazing — the fragrance is rich, warm, and fills the entire apartment within minutes. It creates such a cozy and inviting atmosphere, without being overpowering. What im... See more

Rated 5 out of 5 stars

Beautifully fragranced and they look amazing too. So pleased to discover there website after purchasing in Vinegar Hill Stratford upon Avon, have now purchased 4 more candles.

Rated 5 out of 5 stars

Beautiful well made candle that smells amazing. I got the Mulled Wine scent. It fills my lounge with beautiful fragrance even without being lit! Can definitely recommend and I will be buying more.


Company details

  1. #78 of 99 best companies in Candle shop

Written by the company

Scented Soy Candles and wax melts - handmade in Peterborough.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(201)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Ordered for a friend to be sent direct to her. Knew I could trust the quality having ordered from the site before. Requested a messages to be placed inside. Delivered promptly and my friend was delighted.

14 April 2025
Rated 5 out of 5 stars

Lovely to look at

Purchased from a stall at my local hospital and although it's a candle I'm not going to light it as the scents fills my bedroom without having to light it and it's very pretty to look at

26 March 2025
Unprompted review
Rated 1 out of 5 stars

Would not deal with company again

I received a lovely heart shaped candle as present unfortunately after a very short burn it split from too top to bottom making it unusable , on emailing the company I received , with no apology , a very condescending email advising me on how to light and look after candles PR is obviously not their forte would not
Recommend on that basis .

14 February 2025
Unprompted review
Beauty Scents Candles logo

Reply from Beauty Scents Candles

Dear Mary,

I sincerely apologize for your disappointing experience with our candle and, more importantly, for how our response made you feel. Our intention was to help by explaining the technical aspects of candle care, but I realize now that our tone came across as condescending, which was never our intent. You are absolutely right - we should have been more empathetic in our communication.

We take both product quality and customer satisfaction very seriously, and we will be in touch with you directly within the next 24 hours to find the best solution for you.

Thank you for bringing this to our attention. Your feedback helps us improve both our products and our customer service approach.

Best regards,

Alexander
Beauty Scents Ltd

Rated 5 out of 5 stars

Experience was very great

Experience was very great. When I started to order the candles then it was not possible to choose Estonia as shipping destination but you solved this issue very quickly and now this is possible. I appreciate it a lot. :) I have now received your beautiful candles.
Thank you and wishing you all the best!

23 January 2025
Rated 5 out of 5 stars

champagne and roses…

I got given the champagne and roses candle as a gift for Christmas. As someone who loves a good quality candle, I can’t recommend this company highly enough. It burnt beautifully and smelt lovely. Great quality! It’s a ten from me!

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing scents

Amazing scents, fill the room with a beautiful aroma and that’s even before a match touches the wick. I replaced two this order and my lounge is suffused with a glorious warm spicy scent

14 December 2024

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