Beauty Scents Candles Reviews 

201
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that the candles are beautifully crafted, highly decorative, and feature wonderful fragrances that easily fill the entire room. People also appreciate the secure packaging and swift shipping services that ensure fragile items arrive in pristine, perfect condition. However, some customers also noted that delivery could occasionally take a while or experienced minor tracking inconveniences during transit. A few consumers mentioned that shipping durations required planning ahead when purchasing gifts for upcoming events or holidays. These occasional delays meant that buyers had to allow extra time for their packages to reach their final destinations.

What people talk about most

Product

Consumers find product to be positive, frequently describing the candles as beautifully hand made and... See more

Quality

Clients share positive opinions on quality, highlighting beautifully crafted candles with delicious and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, praising fast, prompt, and efficient shipping... See more

Order

Reviewers express mixed feelings regarding their order experiences. Many customers appreciate the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second candle which I have ordered from Beauty Scents. Such a reliable service and the candles are so well packaged that they arrive perfect. The range of candle scents and the beautifull... See more

Rated 5 out of 5 stars

This candle smells absolutely amazing — the fragrance is rich, warm, and fills the entire apartment within minutes. It creates such a cozy and inviting atmosphere, without being overpowering. What im... See more

Rated 5 out of 5 stars

Beautifully fragranced and they look amazing too. So pleased to discover there website after purchasing in Vinegar Hill Stratford upon Avon, have now purchased 4 more candles.

Rated 5 out of 5 stars

Beautiful well made candle that smells amazing. I got the Mulled Wine scent. It fills my lounge with beautiful fragrance even without being lit! Can definitely recommend and I will be buying more.


Company details

  1. #78 of 99 best companies in Candle shop

Written by the company

Scented Soy Candles and wax melts - handmade in Peterborough.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(201)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I never put on bad reviews but…

I never put on bad reviews but unfortunately I was not impressed with this candle at all. There was no scent and it burned in the middle leaving lots of candle unused on the outside. Maybe I got a faulty candle.

12 April 2024
Rated 1 out of 5 stars

Short burning time.

I bought several of these candles for Christmas gifts. Three via the website and a couple more at the Christmas markets. The medium sized one should last 40 hours but my friend’s only lasted one evening. Better for decorative purposes only, otherwise poor value for money. I like to support small companies and hope that there is some positive communication to resolve this disappointment.

31 January 2024
Unprompted review
Beauty Scents Candles logo

Reply from Beauty Scents Candles

Dear Janet, we do respond to emails. In your case it took a little longe to respond due to travel abroad. We are small family business that is run by 2 people. Therefore sometimes it can take up to 5 working days for us to respond.

I have responded to your email now. I have a question about the origin of the candle because the candle on the email is not on your order.

Rated 5 out of 5 stars

Beauty Scent candles, perfect.

I won on a tombola stall a candle in a coconut shell. It was from this company. I was very impressed and so I bought 2 more. The pineapple and coconut scent is not over powering. When these 2 are finished I will be definitely buying more.

4 December 2023
Rated 5 out of 5 stars

I absolutely love my candles

I absolutely love my candles. I was kept updated on delivery and my parcel was wrapped carefully so as to protect the content. The candles themselves look stunning and smell gorgeous. I haven't lit them as yet so cannot comment on the scent throw. They would make the most beautiful gift.

3 December 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look