Can't recommend these guys enough! I asked for recommendations for my sons 18th (being completely clueless about what would meet his gaming needs!) and they sent me a number of options in differen... See more
Company replied
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Honestly an exceptional company. Unfortunately my order was lost in their system, but once aware they were quick to solve the problem. I also had some issues with WiFi connectivity, but these were als... See more
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I received my PC a few weeks ago, everything working as it should(I think) there were a few delays before shipping, I called them up and asked for an update which they said it would be delivered withi... See more
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Friendly and personable at every step. Well informed and always trying to put the customer first. Wherever there was a compromise needed they were always open about letting me know why and always cust... See more
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Company details
About Bedrock Computers
Written by the company
About Bedrock Computers
Bedrock Computers is a UK based computer specialist, supplying gaming PCs, home computers, workstations and professionally refurbished desktop PCs to customers across the UK.
We believe buying a computer should be straightforward. Whether you're an experienced PC enthusiast or purchasing your very first computer, our aim is to provide honest advice, dependable systems and support you can rely on before and after your purchase.
Built With Care
Every computer is individually assembled, configured and thoroughly tested by our technicians before it leaves our workshop. We want every customer to receive a system that's ready to use straight out of the box, and if assistance is ever needed, our team is here to help.
Alongside our range of brand new computers, we also professionally refurbish carefully selected systems and components where appropriate. This enables us to provide reliable, affordable alternatives while helping to reduce unnecessary electronic waste. We also continue to look for ways to reduce our environmental impact through responsible packaging and sustainable working practices.
Our Approach
We know that purchasing a computer is an investment, and we believe good customer service doesn't end when an order is delivered. Technology is complex and, from time to time, unexpected issues can occur. What matters most is how those situations are handled. Our approach is to listen, communicate openly and work with our customers to reach a fair and timely resolution whenever something doesn't go as planned.
Every review helps us improve. Positive feedback tells us what we're doing well, while constructive feedback helps us strengthen our products, our processes and the service we provide. We believe trust is earned through consistency, accountability and a genuine commitment to continually improving.
Need Our Help?
If you ever have a question or concern, we'd always encourage you to contact us directly. Our contact details, including the owner's direct telephone number, are available at the top of our Trustpilot profile. We'd genuinely appreciate the opportunity to assist you and, where needed, resolve any concerns as quickly and fairly as possible.
We keep things personal and easy.
Written by the company
- It's so important when you're spending £100s-£1000s on complex technology such as computers!
- Excellent Support and a Personal Experience is our TOP priority. PCs are complex, and you need a company that makes the whole process easy. That's why the owner Charlie is still answering the phone to speak to you all! We make sure you are looked after from the moment you ask for a recommendation, to years down the line. Shout out to the team - Jack, Flynn, Sam and Joe. They put their heart and soul into making people happy.
30 Day Money Back Guarantee
We're not satisfied until you are.
Our 30-day money-back guarantee ensures that customers can shop with confidence. If you’re not satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund. This guarantee applies to all products, offering a risk-free shopping experience. Simply follow the return instructions, and Bedrock will process your refund promptly.
Contact info
Unit D, Rio Works, Send, Woking, GU23 6JX, GU23 6JX, Woking, United Kingdom
- 07441 900 549
- charlie@bedrock-computers.co.uk
- bedrock-computers.co.uk
Call the owner Charlie for assistance.
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 2 weeks
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Brilliant
Communication with bedrock was brilliant
And helped get me gaming on the games I do
29 August 2026
Reply from Bedrock Computers
Hi Nick,
Brilliant to hear! 😄
Getting you set up with a PC that runs the games you actually want to play is exactly what we aim for. Thanks for the great feedback on the communication too Nick and for choosing Bedrock!
Cheers,
Team Bedrock
Excellent company had 2 pcs and not one…
Excellent company had 2 pcs and not one hiccup brilliant set of young lads
22 August 2026
Reply from Bedrock Computers
Hi Melanie,
Two PCs and not a single hiccup... now that’s what we like to hear! 😄
Thank you for putting your trust in us twice and for the lovely words about the team. We really appreciate the support Melanie!
Cheers,
Team Bedrock
Reply from Bedrock Computers
Hi Peter,
Great computer at a great price... we’ll happily take that! 😄
Thanks for the 5 stars Peter and for choosing Bedrock. We really appreciate it!
Cheers,
Team Bedrock
Really good communication from the…
Really good communication from the company, can't complain about the product I've got it's everything I wanted.
27 August 2026
Reply from Bedrock Computers
Hi Owen,
“Everything I wanted” is lovely to hear! Thanks for leaving us such a great review. We’re glad the updates were helpful along the way, and we hope you get plenty of enjoyment out of your PC.
All the best,
The Bedrock Computers Team
Reply from Bedrock Computers
Hi Michelle,
Thanks for your lovely feedback! So pleased we could help with your choice and get your order to you quickly. We hope you’re enjoying your new PC!
Have a lovely weekend,
The Bedrock Computers Team
Reply from Bedrock Computers
Hi Adrian,
Great kit and no guessing where your order’s up to — lovely to hear we got both right! Thanks for taking the time to leave us five stars. Enjoy your new PC!
All the best,
The Bedrock Computers Team
Couldnt recommend enogh
Great value for money in today's economy, after purchasing, I was sent numerous emails updating me on the status of my pc build. They didn't have one of the components I ordered in stock, so they gave me a stronger component instead! I couldn't recommend them enough
19 August 2026
Reply from Bedrock Computers
Hi Aubrey,
Thank you for the five stars and recommendation! We’re delighted you’re happy with the value of your PC and appreciated the build updates. It’s great to hear the component upgrade was a welcome bonus too. Enjoy your new PC!
Best wishes,
The Bedrock Computers Team
Friendly service and great PC!
Bedrock delivered great customer service and responses to my problems in a timely manner :)
26 August 2026
Reply from Bedrock Computers
Hi Dan,
Thanks for the five stars! We’re pleased you’re happy with your PC and that our team responded quickly and helpfully when you needed support. We really appreciate you choosing Bedrock Computers!
Best wishes,
The Bedrock Computers Team
It is very confusing and the pcs on…
It is very confusing and the pcs on there run every slowley as i see on the reveiews i need a pc fir christmas for my son and its so expensive and i cant really afford entire of christmas
22 September 2026
Unprompted review
Reply from Bedrock Computers
Hi Jack,
We’re sorry you found the website confusing. From your review, it sounds like you’re still looking for a PC rather than describing one you’ve purchased from us.
We understand that buying a PC for Christmas is a big expense. If you contact our team with your budget and the games your son would like to play, we’d be happy to help you understand the options and whether we have something suitable.
Best wishes,
The Bedrock Computers Team
Genuine guys
My experience with Bedrock has been quite intense. It was a PC for my son that got broken twice. However, each time the team provided support and fixed and even upgraded the broken equipment. I can't give 5 stars just because it did happen twice. Otherwise - well done!
12 January 2026
Reply from Bedrock Computers
Hi Alina,
Thank you for your honest review and kind words about our team. We’re sorry your son’s PC had problems twice, and we completely understand why you couldn’t give five stars.
We appreciate your patience while we put things right, and we’re glad the support and upgrades helped. We hope your son is now enjoying his PC!
Best wishes,
The Bedrock Computers Team
Absolutely fantastic company
Absolutely fantastic company. Kept in contact regarding my order, got a free upgraded case, i will be buying from these again in the near future
24 August 2026
Reply from Bedrock Computers
Hi Laura,
Thank you for the lovely review and five stars! We’re delighted you appreciated the updates and your free case upgrade. We hope you’re enjoying your PC and look forward to welcoming you back!
Best wishes,
The Bedrock Computers Team
The computer works.
5 August 2026
Reply from Bedrock Computers
Hi Lauren,
Thank you for your review! We hope you’re enjoying your PC. If there’s anything we could have done to make your experience better, we’d love to hear your feedback.
Best wishes,
The Bedrock Computers Team
Great service
Great service, kept me completely up to date every step of the way, easy to communicate with
23 August 2026
Reply from Bedrock Computers
Hi Ross,
Thanks for the five stars! We’re pleased you felt well informed throughout and found our team easy to chat with. We hope you’re enjoying your PC, and thanks for choosing Bedrock Computers!
Best wishes,
The Bedrock Computers Team
We got off to a rocky start with the…
We got off to a rocky start with the first computer arriving broken. That was returned. The problem was a combination of poor assembly, poor packaging and couriers who repeatedly could not find our house (not the first time). This was finally replaced with an upgraded (not paid for by me), personally assembled desktop, which arrived by a better, more reliable courier in better packaging. Bedrock refused to give in until I got what I wanted / needed / paid for and I was happy. Incredibly frustrating at the time, but the outcome was satisfactory and nearly 12 months on from the date of ordering everything works just fine. I would come back again.
28 January 2026
Reply from Bedrock Computers
Hi Stuart,
Thank you for the five stars and for sharing such an honest account of your experience. We’re sorry for the problems with your original PC and the frustration of getting everything resolved.
We really appreciate your patience and the opportunity to put things right. It’s lovely to hear your replacement is still running well nearly a year on, and knowing you’d come back to us means a lot.
Best wishes,
The Bedrock Computers Team
No issues at all
No issues with delivery
No issues with the setup
No issues overall with the PC
runs sooooo smoothly even with the new FC27
22 August 2026
Reply from Bedrock Computers
Hi Stevie,
Thanks for the five stars! Great to hear delivery and setup went smoothly, and your PC is making light work of FC27. Enjoy the gaming, and thanks for choosing Bedrock Computers!
Best wishes,
The Bedrock Computers Team
Informed of updates of product…
Informed of updates of product completion and delivery status
11 August 2026
Reply from Bedrock Computers
Hi Andrew,
Thanks for the five stars! We’re pleased you appreciated the updates as your PC was being prepared and delivered. We hope you’re enjoying it, and thank you for choosing Bedrock Computers!
Best wishes,
The Bedrock Computers Team
Good! Worth buying from
Very good, works amazing!
Had no problems and very good service.
21 August 2026
Reply from Bedrock Computers
Hi Ryan,
Thanks for the five stars! We’re really pleased everything’s running smoothly and you’re happy with the service. Enjoy your PC, and thanks for choosing Bedrock Computers!
Best wishes,
The Bedrock Computers Team
Thank you for my order it was good…
Thank you for my order it was good using your website easy to use and I am enjoying the pc
20 August 2026
Reply from Bedrock Computers
Hi Clara,
Thank you for the lovely review!
Really pleased you found the website easy to use and even more importantly that you are enjoying your new PC.
Thanks for choosing Bedrock Clara!
Best wishes,
Team Bedrock
Reply from Bedrock Computers
Hi John,
Short and sweet. Thank you for the 5 stars!
Really pleased you were happy with the service.
Cheers,
Team Bedrock
Fantastic PC and genuinely excellent customer service
I bought my first proper desktop gaming PC from Bedrock and couldn't be happier with either the system or the service I received.
Flynn was absolutely brilliant throughout the process. Before ordering I had a few specific requirements and questions about the configuration, and he took the time to talk me through the different options rather than simply trying to upsell me. He was incredibly helpful, responsive and flexible, and made the whole process of choosing the right system much easier.
The PC itself has been fantastic. The difference compared with my old gaming laptop is enormous and I've been really impressed with the performance so far. Everything was set up well and, after a small issue caused during delivery, Charlie was also extremely helpful in making sure everything was working as it should.
What particularly impressed me was the level of personal service. It never felt like I was just an order number, and Flynn even followed up afterwards to check that I was happy with the PC and that everything was running properly.
I'd happily recommend Bedrock to anyone looking for a gaming PC, particularly if you're not completely sure what configuration you need and value being able to speak to someone who actually knows what they're talking about.
Massive thanks to Flynn and Charlie for all their help.
11 August 2026
Unprompted review
Reply from Bedrock Computers
Hi Daniel,
What a fantastic review. Thank you for taking the time to write this!
Flynn and Charlie will both be really pleased to read your comments. We always want people to feel like they are dealing with real people who will actually listen and help them choose what suits them best rather than simply pushing the most expensive option.
It is brilliant to hear how much of a step up the new PC has been from your old gaming laptop and even better that you felt properly looked after throughout.
Thanks for trusting our small team Daniel and for the huge recommendation!
All the best,
Team Bedrock
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