BedsDivans Reviews 1,864

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Bought from ebay a double sized divan with two storage draws, headboard and mattress included. Superb quality at a pretty unbeatable price, was super pleased with the purchase end the delivery. Also t... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. Arrived before schedule time. Helped with taking bed base upstairs & fitted casters too. He told me his job.was just deliver bed but seeing me with painful shoulder, installed bed b... See more

Company replied

Rated 3 out of 5 stars

Bed not delivered on time regardless of their delivery policy. **When ordering, the order confirmation email stated delivery would be 10th March** To date (18th March) I have not heard anything o... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and good price. No instruction leaflet and spent a long time trying to find out where the U pieces went to join bed. You Tube were good but couldn’t find the splits down the side so did... See more

Company replied

Company details

  1. Bed shop
  2. Bedding Shop
  3. Bedroom furniture shop
  4. Furniture Manufacturer
  5. Home Furniture Shop
  6. Garden Furniture Shop

Written by the company

BedsDivans are the UK's largest manufacturers and online spot for Cheap Divan Beds with Mattresses in different sizes with free 7-14 working days delivery. Shop now!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

So very pleased with my purchase

So very pleased with my purchase. Brought from this company after reading the good reviews, I was not disappointed, I brought divan, mattress and headboard, all nice quality and a lovely thick mattress, Also very quick delivery, 3 days infact, well packaged thankfully as the day it was delivered by a very pleasant man was absolutely pouring down with rain, a breeze from order to delivery, definitely recommend to family and friends. Thank you very much for a hassle free purchase.

26 February 2025
Unprompted review
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Reply from BedsDivans

Thank you for your positive feedback !

Rated 5 out of 5 stars

Delivery was good

Delivery was good
. Service was also great .
Would definitely recommend

27 January 2025
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Reply from BedsDivans

Thank you for your feedback !

Rated 5 out of 5 stars

Great Choice and Service

Easy to order on their website with a great choice of beds - Delivery arranged using their courier - 1st class service delivered on time - Top quality double divan base with drawers.

9 February 2025
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Reply from BedsDivans

Thank you for your feedback !

Rated 4 out of 5 stars

Only delivery to the door step

Only delivery to the door step, doesn't help old people!

5 February 2025
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Reply from BedsDivans

We sorry to hear about your delivery expereince, however it is on our website delivery is to the front door only 1 man delivery - you may also find the delivery terms & conditions here - https://bedsdivans.co.uk/delivery-and-the-shipping-policy

Rated 4 out of 5 stars

Delivery was excellent only problem was…

Delivery was excellent only problem was everything was stapled to the fabric & couldn’t help but slightly damage the fabric?

3 February 2025
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Reply from BedsDivans

Thank you for feedback. We will forward your comments and feedback onto the warehouse.

Rated 5 out of 5 stars

Solid bed base

Solid bed base, great value and no hassle delivery.

31 January 2025
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Reply from BedsDivans

Thank you for your feedback!

Rated 4 out of 5 stars

Mostly great service but delivery was a…

Mostly great service but delivery was a little frustrating.

After ordering and paying, I received an email to say that delivery would be between 11 and 2 on date (given for the following week). This was fine and I arranged to come back from work to be in during that time.

At 08:30 on the designated day I received a text message saying that it would be delivered in next 30 minutes. I called the number and was told by the person that answered that he would "just leave it outside'. As it was absolutely lashing with rain, I asked if they could come back a little later (like during my allocated time slot) because I was concerned the bed would get wet. I was told very abruptly that" it's just getting left outside mate" and hung up on.

Luckily, a neighbour saw that it had been left and put a tarp over it until I got home. This was lucky as the plastic covering was torn and the bed would have been drenched.

Long story, short:-
Great bed
Great communication
Decent price
Delivery driver was very unprofessional

31 January 2025
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Reply from BedsDivans

Thank you for your feedback!

Rated 5 out of 5 stars

The quality of my sleep has improved…

The quality of my sleep has improved tremendously as I went from my old boring mattress to the “Pillow Top mattress. And even though it was the cheaper version I still get amazing sleep. The size of the Divans bed frame is really nice and I’m very pleased.

The price and options to pay are really helpful might I add. I’ll be using them in the future for the larger beds.

30 January 2025
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Reply from BedsDivans

Thank you for your feedback!

Rated 5 out of 5 stars

Easy ordering online

Easy ordering online, good communication and delivery on time.
Bed is as described and sturdy.

16 January 2025
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Reply from BedsDivans

Thank you for your feedback!

Rated 4 out of 5 stars

Delivery was timely

Delivery was timely, courteous driver.
The quality of the base was not great. Our old base had screwed wooden feet, the plastic push in had a broken foot, and the holding clips do nothing useful as a gap still appears in joining. However cost was value and drawers seem fine.

13 January 2025
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Reply from BedsDivans

Thank you for feedback. it seems you have not assembled the bed correctly - Should you require further support please email in directly and we will be more than happy to assist you with assembly and an email has been also sent to you with a manual guide which you may find useful. The broken foot has been replaced as per our notes - Thank you

Rated 5 out of 5 stars

Great size bed and value for money

Great size bed and value for money. Regular updates on delivery dates / times. Fast delivery and delivery driver very helpful. Relatively easy to put together. Would definitely purchase from here again.

25 January 2025
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Reply from BedsDivans

Thank you for your feedback!

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