Ordered goods not delivered on the day promised, no reply to email, message or phone calls where you are put on hold forever then asked to leave a message which is not replied to, I wish I saw the mes... See more
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I've read the excuses this company provides for their pathetic service. If they were half as good at fulfilling orders..... Nope, they don't reply to emails and now, using the email address the... See more
Tricky on scoring this review. The original delivery date we were given was missed and then two subsequent dates were missed too. However, worth noting this was in the midst of COVID-19 lock down so... See more
Ordered the time living Venice bed with memory foam mattress and was so happy with how fast the delivery was! Staff were very helpful with helping me decide on what choice to go for. Partner... See more
Company details
About Bed SOS
Information provided by various external sources
Bed SOS is one of the UK’s leading supplier of beds and mattresses. All our beds and mattresses are in stock in the UK so we can offer free next working day delivery unlike our competitors.
We stock cheap beds, leather beds, faux leather beds, metal beds, bunk beds, wooden beds, storage beds, children beds, single beds, small double beds, double beds, king size beds, super king size beds, sprung mattresses, memory foam mattresses and much more.
We offer free next working day delivery to UK mainland only. All beds and mattresses sold via Bed SOS comply with UK Safety regulations and are covered with the relevant manufacturer’s warranty.
As well as our extensive product range and unbelievable customer service skills Bed SOS will not be beaten on price and we will match any price for the same product.
For further information please visit us at www.bedsos.co.uk
Contact info
54 Bondgate, DL3 7JJ, Darlington, United Kingdom
- 0800 009 6107
- customerservice@bedsos.co.uk
- bedsos.co.uk
Reply from Bed SOS
Hi D Tunney,
Many thanks for your feedback. We are pleased you had quick delivery and are happy with the product.
Kind regards,
Danny
BedSOS
Reply from Bed SOS
Hi Martin,
Many thanks for your feedback. We are pleased your daughter loves her new bed.
Kind regards,
Danny
BedSOS
Excellent delivery.
Excellent delivery.. bed good but would 9nly recommend for young child/teenager. Wooden slats very thin and bend when sat on, currently using suitcase to avoid them breaking
13 October 2020
Reply from Bed SOS
Hi Nicola,
Apologies that you are unhappy with the bed frame slats. Could you please send an email to customerservice@bedsos.co.uk to raise a request for replacements. We will advise the manufacturer to send out a full set of slats, in case the ones you are in receipt of are faulty in some way. They do have a bend to them, as they are a sprung slatted base. The beds do meet British Standards, however if you are unhappy with the bed we are more than happy to look to resolve this for you.
Kind regards,
Danny
BedSOS
Excellent experience all round
Very, very pleased with our purchase from Bed SOS! The website was really easy to navigate around making it very quick to find the bed frame we were after. Delivery was extremely prompt and the company kept us updated with timing and dates for when our bed frame would arrive. It was easy to assemble and so far so good! We love it!
13 October 2020
Reply from Bed SOS
Hi Lauren,
Many thanks for your feedback. We are pleased you had good service and are happy with the product.
Kind regards,
Danny
BedSOS
Excellent service
Excellent service. Delivered directly to our static home site. Really comfortable mattress!
13 October 2020
Reply from Bed SOS
Hi Ormerod,
Many thanks for your feedback, we're pleased you had good delivery service to the static home site and like your new mattress.
Kind regards,
Danny
BedSOS
Product just as described 👌
Product just as described 👌
Really good communication regarding delivery.
Great delivery men
13 October 2020
Reply from Bed SOS
Hi Paula,
Many thanks for your feedback, we appreciate your comments.
Kind regards,
Danny
BedSOS
Oh my goodness. Love it
Oh my goodness. It's a lovely bed by and looks amazing in the bedroom. Easy to put together. Good quality and definitely worth the money. Arrived well packaged and really quickly.
13 October 2020
Reply from Bed SOS
Hi MBB,
Many thanks for your feedback. We're so pleased to hear you like your new bed frame.
Kind regards,
Danny
BedSOS
Very good service👍🏻 Bed was in mint…
Very good service👍🏻 Bed was in mint condition and arrived in 2 days.
9 October 2020
Reply from Bed SOS
Hi Joshua,
That's great news, we're pleased you liked the service. Many thanks for your feedback.
Kind regards,
Danny
Crushed velvet King size bed
Absolutely love my new bed and got the emerald mattress with it which when altogether looks brilliant very easy to put together came early on the morning and is lovely and comfortable would highly recommend this company very satified customer.
9 October 2020
Reply from Bed SOS
Hi,
Many thanks for your feedback. We're thrilled to hear you like your new bed and Emerald mattress.
Kind regards,
Danny
Beautiful bed
Beautiful bed, love it it looks more expensive than what it was very happy thank you .
9 October 2020
Reply from Bed SOS
Hi Claire,
Many thanks for your feedback. We're pleased you like your new bed frame.
Kind regards,
Danny
Reply from Bed SOS
Hi Martha,
Many thanks for your feedback. We are pleased you enjoyed your shop with BedSOS.
Kind regards,
Danny
Quality bed and excellent customer…
Quality bed and excellent customer service from Beds SoS. All parts fitted perfectly together, resulting in a excellent sturdy value for money product.
6 October 2020
Unprompted review
Reply from Bed SOS
Hi Geoff,
Many thanks for your feedback, we're pleased you like your new product.
Kind regards,
Danny
Excellent Bed with Storage prompt…
Excellent Bed with Storage prompt delivery
3 October 2020
Unprompted review
Reply from Bed SOS
Hi Taha,
Many thanks for your feedback. We are pleased your order arrived promptly and you like the bed.
Kind regards,
Danny
Cream metal headboard
Good priced metal headboard.
Slightly damaged ( flaking paint) on arrival even though it was packaged very well so could have been done before delivering. Didn't send back incase got a more damaged one and it's the hassle. Still looks nice as long as you don't look too closely in parts.
2 October 2020
Unprompted review
Reply from Bed SOS
Hi Karen,
Apologies for the issues you have experienced with your product. We were unaware of these manufacturing issues. If you would like a replacement, please email customerservice@bedsos.co.uk with images showing the defect area(s) and we will arrange for the headboard to be replaced promptly. Apologies for the inconvenience caused.
Kind regards,
Danny
I needed a good quality bed the next…l
I needed a good quality bed the next day as my client in my holiday cottage had demolished mine. This is only company I could rely on to deliver the next day and it arrived early and was beautiful and thankfully looks really strong. Clients love it and I use the company again and recommend them. Nice products and good service.
2 October 2020
Unprompted review
Great price
Great price, and great service. Relatively easy assembly, and pain-free delivery.
2 October 2020
Unprompted review
Reply from Bed SOS
Hi Tom,
Many thanks for your feedback. We're pleased you're satisfied with the price, service and assembly.
Kind regards,
Danny
Good service and arrived quickly.
2 October 2020
Unprompted review
Reply from Bed SOS
Hi Adrianna,
Many thanks for your feedback, we're pleased you received good service and the goods arrived quickly.
Kind regards,
Danny
Purchased mattress and bed frame
Purchased mattress and bed frame. Delivered as estimated and driver called ahead of time. Great quality and customer service
1 October 2020
Unprompted review
Reply from Bed SOS
Hi Paul,
Many thanks for your feedback, we're pleased your delivery went to plan during the ongoing COVID disruption and you received the courtesy call associated with your product.
Kind regards,
Danny
SOS order
We ordered a bed through SOS and the service and bed is to top quality.
1 October 2020
Unprompted review
Reply from Bed SOS
Hi Chris,
Many thanks for your feedback, we're pleased you had good service and are happy with your new bed.
Kind regards,
Danny
The service lived up to all it promised.
1 October 2020
Unprompted review
Reply from Bed SOS
Hi Ellen,
Many thanks for your positive feedback. We are pleased you received good service, and are satisfied all round.
Kind regards,
Danny
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