A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.
Company replied
Bought my husband a selection of Vault City Beers for Fathers Day. Prices were great, delivery was quick and well packaged. Will be using again!
Company replied
Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!
Company replied
Company details
- #11 of 30 best companies in Beer shop
Written by the company
We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware
Contact info
Unit 20, Marston Business Park, Tockwith, YO26 7QF, York, United Kingdom
- 01423 359371
- sales@beerritz.co.uk
- beerritz.co.uk
4.8
Excellent
284 reviews
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Reply from Beer Ritz
Hi Gusthe, thanks for the great review and spending the time to send one :)
Great choice of beers at good prices
Great choice of beers on easily navigable website. Delivery cost might be a bit high but delivery service is excellent with next day being default. Will be back!
1 October 2024
Reply from Beer Ritz
Hi David. Thank you for your kind review :) We hope you enjoy your beers! Thanks, Pippa, The Beer Ritz Team
Items as described
Items as described. Great bear, very hard to find elsewhere. Just wish delivery could be less expensive even if it came slower. Delivery is very quick but expensive.
16 September 2024
Reply from Beer Ritz
Thanks for the positive review Em. The delivery charge is what we are charged by the couriers - it is a little more expensive, but it is a fragile, next day service, which we have found to be the best bet for people getting what they want, quickly, and undamaged.
Great quick delivery great service…
Great quick delivery great service would recommend to family and friends
5 September 2024
Reply from Beer Ritz
Hi Malcolm, thanks very much for the positive review - hope to hear from you again soon!
Reply from Beer Ritz
Thank you Sacha :) We hope you enjoy your beers!
Reply from Beer Ritz
Thank you for your review :) We hope you enjoy your beers :)
Order arrived quickly
Order arrived quickly and good communication throughout. Neat packaging
6 August 2024
Reply from Beer Ritz
Hi Joanne, Thank you for your kind review :) We hope you enjoy your beers!
Kind Regards, Pippa
Fast delivery and product as described
Fast delivery and product as described. Would recommend
4 August 2024
Reply from Beer Ritz
Thanks for the five stars, great to hear you're happy with the service :) The Beer Ritz Team
new beer = good time.
Good to see new beers at affordable prices, always like to try something new & the selection the company has, it does look very good, I'm well pleased.
31 July 2024
Reply from Beer Ritz
Hi Andrew, Great to hear your pleased with our service. Thanks for the great review! Cheers, The Beer Ritz Team
Excellent communication and rapid…
Excellent communication and rapid shipment and delivery! Will be using again.
25 July 2024
Reply from Beer Ritz
Hi Adam, Great news! You're review has brightened our afternoon. Thank you so much. The Beer Ritz Team :)
Great service and items arrived as…
Great service and items arrived as expected. Postage a bit steep, but I guess glass requires a lot of packing
21 July 2024
Reply from Beer Ritz
Hi Sean, thanks for the review. The courier charge is passed on at cost - it is a next-day fragile handling service, which we've found to be necessary for glass items.
Reply from Beer Ritz
Hi . Thanks for the great review :)
Reply from Beer Ritz
Hi Nic, thanks for taking time to leave us a 5* review. Hope you're happy with the beers :)
Beer Ritz makes it easy
Beer Ritz makes it easy to order and very pleasant while doing so.
Online companies would do well to learn from BeerRitz and their superb customer service.
Delivery occurred within 24 hours of ordering!!
11 June 2024
Reply from Beer Ritz
What a lovely review - thanks Michael! Hope to hear from you again soon.
Great selection of beer
Great selection of beer, stocked my favourite Mort Subite kriek lambic.
Fast delivery.
5 June 2024
Reply from Beer Ritz
Hi Lisa, thanks for the positive review, and we hope to hear from you again soon
Good experience
Easy to navigate website, availability of beers and very speedy delivery. Thank you!
15 May 2024
Reply from Beer Ritz
Thank you for your kind review Dany. Enjoy your beers!
Reply from Beer Ritz
Hi Leigh. Thank you for the great review. We're happy you're pleased with Beer Ritz and hope you come back again :) The Beer Ritz Team.
Reply from Beer Ritz
Thank you for your review Paul :)
Kind Regards, Pippa
Reply from Beer Ritz
Hi Jacqueline, thanks for your order - you know where we are if you need us again!
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