Beer Ritz Reviews 

284
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, often highlighting the unique selection of beers not readily available elsewhere. Many people appreciate the swift and efficient delivery service, with orders frequently arriving quickly and well-packaged to prevent damage. Reviewers also commend the overall service, noting the ease of ordering and good communication throughout the delivery process. However, some customers also noted occasional issues, such as a damaged item upon arrival or delivery delays that extended beyond advertised times.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Product

Consumers find the product to be excellent, with many praising the great selection of beers, including unique... See more

Order

Customers had positive experiences with order, finding it easy to place orders and expressing intentions to... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent selection of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and friendliness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Both the products and service were exceptional. A much sought after glass was bought from the company at an excellent price, along with the delicious beer of the same brand, which together made up a... See more

Company replied

Rated 5 out of 5 stars

A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more

Company replied

Rated 5 out of 5 stars

First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.

Company replied

Rated 5 out of 5 stars

Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!

Company replied


Company details

  1. #12 of 31 best companies in Beer shop

Written by the company

We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware


Contact info

4.8

Excellent

TrustScore 5 out of 5

284 reviews

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4.8

All reviews

(284)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice prompt despatch

Nice prompt despatch. The beer bottles packed really well and arrived quickly. Good communication and reasonable price. Was able to buy beer I couldnt get from normal retail outlets

23 February 2025
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Reply from Beer Ritz

Thank you for your kind review Ian. We hope you enjoy your beers! :) Thanks, The BR Team

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. Ordering easy. Delivery quick. Amazing beer glasses. Absolutely perfect in every way.

6 February 2025
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Reply from Beer Ritz

Hi Paul, thanks for such a glowing review! You know where we are next time you need something.

Rated 5 out of 5 stars

Beer Ritz is the very best

Beer Ritz is the very best. Been ordering from them for years. This latest consignment was delivered next day, as ever. Perfect.

12 February 2025
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Reply from Beer Ritz

Thanks Joules, that's great to hear - hope to hear from you again soon.

Rated 5 out of 5 stars

Great experience

Great experience. Easy purchasing, super fast delivery. Awesome!

6 February 2025
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Reply from Beer Ritz

Thanks Bianca, that's great to hear!

Rated 5 out of 5 stars

Great Company

Great company with good communication. The beer arrived in good time, pleasure to do business with.
Only one tiny gripe, the packaging this time was sturdy but pieces of polystyrene were used which is hard to get rid! Other than that, perfect.

29 November 2024
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Reply from Beer Ritz

Hi Barry. Thank you for the great review. We totally agree with your 'gripe', the polystyrene chips are not ideal. We've tried the bio-degradable chips and they flatten in transit. We try to use shredded cardboard, but at this time of year we cannot source enough, so have to resort to the chips, sorry. In the New Year we'll have enough cardboard to use. The Beer Ritz Team

Rated 5 out of 5 stars

Good seller and stock.

Delivery cost is up there but the per can costs are some of the cheapest you will find online. If youre ordering a lot it becomes great value for money.

29 November 2024
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Reply from Beer Ritz

Thank you for your kind review! We hope to see you again soon!

Rated 5 out of 5 stars

Great service , Highly recommended

Great service , picked up some Christmas beers , well priced and hand delivered to the car . Highly recommended

26 November 2024
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Reply from Beer Ritz

Thank you for your kind review Tony. We hope you enjoy your beers! :)

Rated 4 out of 5 stars

Great beer

No amazing savings, but great beer and sound delivery. Would definitely recommend.

29 November 2024
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Reply from Beer Ritz

Thanks for the recommendation James!

Rated 5 out of 5 stars

Simply the best

Rapid response, clear communications, the best packaging, it’s a best of the best for me.
I should say it’s my first experience of the company

25 November 2024
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Reply from Beer Ritz

Thank you for your kind review Paul! :) We hope you visit us again soon :)

Rated 5 out of 5 stars

Great beer

Great beer, delivered on time

14 November 2024
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Reply from Beer Ritz

Hi Martin, thanks for the positive review! We hope to hear from you again soon.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Great overall experience

29 October 2024
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Reply from Beer Ritz

Thank you for your review Amber :) We hope you enjoy your beers! :)

Rated 5 out of 5 stars

Great Service

They had the beers I needed, when I needed them.
Also my first box of beers was "lost" by the courier and this was quickly remedied with a replacement box with very fast delivery from a different courier.
I will be using Beer Ritz again.

4 October 2024
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Reply from Beer Ritz

Hi Anthony. Thank you for taking your time to write us a lovely review. We hope you enjoy your beers! :) Thanks, The Beer Ritz Team

Rated 5 out of 5 stars

First class deliveries come out really…

First class deliveries come out really quickly amazing beer far superior to mainstream supermarkets will use them again !

14 October 2024
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Reply from Beer Ritz

Hi James! Thank you for your kind review. We hope you enjoy your beers! :) Thanks, The Beer Ritz Team

Rated 5 out of 5 stars

Good Service and packaging

I ordered 18 bottles of Christmas Beer and all were delivered next day, not a bottle Brocken.
Very well packed with double corrugated cardboard boxes and cardboard separators inside. Also cushioned with shredded cardboard for extra security.

11 October 2024
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Reply from Beer Ritz

Hi Keri. Thanks very much for taking the time to write a review. Happy you're pleased with your order :)

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