Beko UK Reviews 44,067

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 11,087 reviews, reviewers had a great experience with this company. Many customers are satisfied with the quality of the products, often noting their durability and reliability over many years. The appliances are frequently described as easy to use, quiet, and efficient, with a good range of programs and well-thought-out controls. Reviewers also appreciate the helpful and knowledgeable staff, making the overall experience positive. However, some people were dissatisfied with certain product aspects, such as unclear symbols on LED screens or difficulty balancing temperatures between fridge and freezer compartments. A few other people also felt that the service was poor, citing issues with installation, slow response times for repairs, or problems with product replacement.

What people talk about most

Product

Clients share ambiguous opinions on product, with many expressing satisfaction with their purchases, citing... See more

Quality

Consumers generally express satisfaction with the quality of appliances, often highlighting their... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that many appliances are... See more

Service

Customers had ambiguous experiences with service, with some reviewers reporting efficient delivery and... See more

Staff

Reviewers highlight positive aspects of staff, often praising their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to programme and half load function/quick wash useful. My only criticism is it came with an instruction booklet in French. I found it in English online but even then still don’t know what the sym... See more

Rated 4 out of 5 stars

Have had Beko appliance previously, washing machine finally gave up after 20 years service. For the cost of replacing with a quality product,Beko comes out on top . Here's to another 20 years.🤞

Rated 4 out of 5 stars

This was the right product at the right price for us. However, the lack of detailed information on individual fridge freezers is a drawback. We opted for the one with "HarvestFresh" because it seemed... See more

Rated 5 out of 5 stars

Well made with well thought out controls. However, I find the facility to remote control the machine a rather quirky and unnecessary feature. The washes are achieved very efficiently although I a... See more


Company details

  1. #5 of 9 best companies in Wholesaler household appliances
  2. #100 of 130 best companies in Appliance shop
  3. #8 of 16 best companies in Electrical appliance wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

44k reviews

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Rated 5 out of 5 stars

Beko Small Fridge (replacing my 16 year old Beko)

I purchased a new Beko fridge as the previous one had lasted 16 years, so it was a no brainer for me.

I was not able to get the exact same dimensions and this is a little smaller, but I have not had any issues with space.

I set the fridge up as per the Beko guide book (letting the gases settle for x hours then not putting anything in it for x hours) but noticed what sounded like a loud banging noise which I have never noticed in fridges before.

Called and spoke to Beko customer services who explained what this was and the gent I spoke to put my mind at ease. This has now subsided as he explained. Very happy with my purchase.

27 April 2026
Rated 1 out of 5 stars

Terrible installer for dishwashers

I ordered a dishwasher from Argos and added on the option of installation (I didn't want to risk doing it myself). This was handled by Beko via Hotpoint via Argos(!!).

The appliance was installed terribly, leaving gaps and becoming unusable. My kitchen cabinet door that connects to the dishwasher door was fitted with only two screws, and both were screwed right through my kitchen door leaving holes (they told me to just fill it with putty). The door would not even open and eventually popped right off. My handle was scratched. Massive gap at the top to allow humidity to rot my counter top.

I’ve held back on sharing my reviews despite all the automated emails asking for my thoughts, but a month has gone by and I've had several back and forth emails, one visit from some engineers, and nothing has moved forward. They place the onus on me to get quotes (multiple as well) and provide proof of purchases of my kitchen door. When I raise my frustrations, all they can do is "apologise".

This is the absolute worst experience ordering something online I have ever had. I am beyond shocked. Beyond disgusted. Shame on you Beko! You not only did a bad job, you have caused us to put plans for our kitchen on hold, force us to have to wash dishes by hand during a heatwave, have us live with an unsightly kitchen, and caused tension for our family.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Washing machine bought to replace Bosch…

Washing machine bought to replace Bosch model
The Beko washing machine has performed really well both in variety of programmes and washing results
Very silent whilst operating and as elderly customer very easy to use and also looks very good in
Delivery very efficient and fitting of machine done in no time
Price was excellent

27 April 2026
Rated 1 out of 5 stars

Too loud, sent it back.

38 decibels turned out to be 45-48. Sounded terrible . We could hear it in the lounge with the doors closed.
Delivery men were excellent, on time and super friendly .

13 May 2026
Rated 5 out of 5 stars

Fantastic machine

Fantastic machine! Easy to use, good functionality and quieter than our old machine. Sometimes the touch panel is not sensitive to touch, you just have to make sure you press in the right place but overall a brilliant machine.

13 May 2026
Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable, helpful and friendly staff. Nothing was too much trouble. It was very nice to speak to someone who wasn’t based abroad and hard to understand ! Not that I’m in any way racist but the language barrier can make things very difficult.
Thanks for making sure the oven trays got sent to us as soon as they were back in stock.

13 May 2026

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