Beko UK Reviews 

45,297
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 10,966 reviews, reviewers had a great experience with this company. Customers are generally very pleased with the quality of the products, finding them to be effective, quiet, and economical in energy and water use. Many appreciate the ease of use and the overall performance of their appliances, often noting that they are well-made and work efficiently. The staff, particularly those in sales and delivery, are frequently praised for being helpful, professional, informative, and providing excellent service. However, some people mentioned issues with product longevity, with appliances failing shortly after purchase or outside warranty, leading to frustration and poor service experiences. There were also occasional complaints about control panels being difficult to read, shelves distorting under weight, or appliances arriving faulty or with manufacturing defects.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and reliability, with many expressing satisfaction... See more

Quality

People report positive experiences with quality, often praising the performance and design of appliances like... See more

User experience

Customers had positive experiences with user experience, finding products easy to use, install, and set up,... See more

Service

Users describe ambiguous interactions with service, with some customers reporting very happy and excellent... See more

Staff

Reviewers mention positive feedback about staff, with many customers praising the helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After using my new washing machine for a month the verdict is: so far so good. The machine is quiet and economical, both in energy and water use. Although there are lots of programme options, I seem... See more

Rated 4 out of 5 stars

Early days ... the dishwasher cleans effective. The instructions and the front control panel are not understandable and I am unable to find a decode for the very dim red icons on the control panel .... See more

Rated 5 out of 5 stars

Brought another Beko fridge freezer after many years of having previously owned one. New one seems step up from previous but still at a good price and hopefully same good quality.

Rated 5 out of 5 stars

We were very happy with the customer service and advice from Currys. The two men who delivered the machine were very efficient and made sure everything was right before they left. The Beko washing m... See more


Company details

  1. #5 of 10 best companies in Wholesaler household appliances
  2. #102 of 138 best companies in Appliance shop
  3. #9 of 16 best companies in Electrical appliance wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

45k reviews

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4.2

All reviews

(45,297)

10,265 reviews in the last 12 months

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Rated 3 out of 5 stars

I found the instructions a little…

I found the instructions a little confusing. My old washing machine was 16 years old and a lot as changed in that time. It runs much longer than I need but the spin speed on a shorter setting is not enough. Hope we can became friends in time.🤞

8 June 2026
Rated 1 out of 5 stars

Really poor Customer Service

Bought a Beko washing machine which was faulty & was replaced straight away by the shop. Had the 2nd washing machine 8 months & the same fault occurred. Contacted Beko, had to wait full 7 days for a repair man to come out, despite explaining that I had no washing machine. Then had to wait a further 12 days on the part to be fitted so I was almost 3 weeks without a washing machine - really poor service. Would never buy another Beko appliance again.

24 June 2026
Rated 4 out of 5 stars

Remarkable product

Good fridge ,good size ,a little noisy but far from excessive.
Excellent interior well laid out and plenty of room.
Keeps food nice and cold .
Remember to put heavy items in bottom for stability.
All in all no cause for complaint ,bargain price tall refrigeration.

24 June 2026
Rated 5 out of 5 stars

Happy customer.

This is the second Beko appliance I’ve bought.Got the fridge first Had no problems with it.So when my freezer needed replacing . I chose the beko one. It’s got plenty of room in it .I was pleasantly surprised.Love its so quiet.I would highly recommend Beko products.

24 June 2026
Rated 5 out of 5 stars

We bought an upright freezer from Beko…

We bought an upright freezer from Beko the guys who delivered it were so helpful,they were on time positioned it in the garage explained all about leaving to stand for so many hours before switching it on took away all the cardboard.All in all an absolutely excellent service.A wonderful freezer

8 June 2026
Rated 5 out of 5 stars

Very very pleased.

I have had it a short while and I am still learning which dial for which wash but I a very very pleased with it.
It was easy to purchase with free delivery (if I waited a week). I think there is only one fault, it doesn’t beep or anything when it’s finished, I know this probably sounds petty but I was used to this. My Beko dishwasher beeps.

24 June 2026

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