Clear instructions (words would help but appreciate that multiple languages are needed). Adding kitchen cabinet door was clear and straightforward. Product a great improvement on previous fridge. T... See more
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Very good looking, stylish, spacious, aesthetic and sleek lighting tall larder fridge .Cooling at 4 degrees. It has a hump, so would not put anything on top of it. The shelves are awkward to put in pl... See more
We were very happy with the customer service and advice from Currys. The two men who delivered the machine were very efficient and made sure everything was right before they left. The Beko washing m... See more
Worst customer service. AVOID ANY BEKO Appliance. Brand new fridge failed after 6 months. The customer service is abysmal. 5 weeks without a fridge. Refused to replace the appliance. Said it had to... See more
Company details
- #5 of 10 best companies in Wholesaler household appliances
- #102 of 138 best companies in Appliance shop
- #9 of 16 best companies in Electrical appliance wholesaler
Written by the company
With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.
Beko Home & Kitchen Appliances
Written by the company

- UK’s number 1 best selling large home appliance brand
- Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
- 30 Million Appliances
- We’ve sold over 30 million appliances in the UK since 1990.
- 4.4 Out Of 5
- The average score out of 5 our customers give our appliances.
- Sustainability
- At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.
Contact info
1 Greenhill Crescent, WD18 8QU, Watford, United Kingdom
- 0333 207 9710
- customerservice@support.beko.co.uk
- beko.co.uk
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Generally a good fridge
Clear instructions (words would help but appreciate that multiple languages are needed).
Adding kitchen cabinet door was clear and straightforward.
Product a great improvement on previous fridge. The LED lighting particularly good. Once operating, a notable reduction in running costs (approx. 30p per day). The old fridge had lasted 24 years. If this Beko does likewise "it will see us out".
Fridge freezer
Had no dealings with Beko direct as purchased through Wren Litchens. The fridge freezer is not the biggest, and having had a frost free product previously I get alarmed with the amount of frost at the back of the fridge. However, it keeps my food lovely and chilled, and food lasts longer in this fridge. Overall, really happy with the product.
The technician was very knowledgeable
The technician was very knowledgeable, patient & commincative.
Very pleased with our Beko frost free…
Very pleased with our Beko frost free freezer. Got down to correct temperature very quickly after the initial switch on and runs very quietly.
Very pleased with my Beko washing…
Very pleased with my Beko washing machine. Once I'd got used to the fact that a mixed wash takes 2.5 hours, all good. It washes well.
Washing machine
Washing machine, does what it’s supposed to do, quite like the ability to set wash temperature and spin speed on the most used programs, it is also very quiet while in operation.
Great product very good value
Great product very good value, looks great in my kitchen would definitely recommend
Very Pleased
A no frills dishwasher that does an excellent job although the fitting instructions of this integrated appliance are poor.
Customer service
Product good / customer service was ok missing screws were eventually sent out
Awful experience with this supplier
Awful experience with this supplier, having purchased a new kitchen and appliances, my induction hob was faulty and did not work,
As my purchase was over 30 day's I was not allowed a replacement only a repair, I explained that having to wait for tradesmen to complete the new project, carpenter, quartz lazer measured and waiting for that to be fitted, to being let down by my previous electrician then having to wait for another to complete the job delayed the timescale,
I don't see it fair that buying a new product that has never worked from the beginning is to be repaired and not replaced.
Cancelled washing machine repair and…
Cancelled washing machine repair and rescheduled for a week later.
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