Beko UK Reviews 

45,286
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 10,984 reviews, reviewers had a great experience with this company. Customers are generally pleased with the quality and performance of the products, often noting their durability and good value compared to more expensive brands. Many find the appliances easy to use and appreciate features like quiet operation, efficient cooking, and thoughtful designs that enhance user experience. Reviewers frequently highlight the effectiveness of specific products, such as dishwashers that clean brilliantly and fridges that keep food fresh longer. However, some customers also noted issues with product functionality, such as dryer sensors not working effectively or appliances being noisy. A few other people also felt that the service was disappointing, citing difficulties in getting repairs, slow response times, or a lack of replacement parts and after-sales support.

What people talk about most

Product

People report ambiguous experiences with product quality and reliability. Many customers express... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting good build quality and... See more

User experience

Reviewers generally express satisfaction with the user experience, highlighting ease of use and efficient... See more

Service

Users describe ambiguous interactions with service, with many experiencing significant frustration due to... See more

Staff

Customers consistently note positive experiences with staff, particularly praising the politeness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Item arrived safely and quickly put to use. No problems with the machine which works satisfactorily. Purchased from Amazon and supplied by a third party. Virtually no notice of delivery meant old... See more

Rated 4 out of 5 stars

Super easy to use - filters are easy to clean, water container is easy to remove and empty. Overall I am happy with the dryer - but - sensor not that great, frequently finishes before items are dr... See more

Rated 4 out of 5 stars

Already had freezer to match this appliance which I've had for about 10 years so knew I could buy with confidence. The ordering was simple & the appliance came on time with no hassle. Now standing nex... See more

Rated 4 out of 5 stars

Supplier and delivery was very good Been using the freezer for a few weeks now with no problems. My only comment would be the door opens the wrong way for us and we were not offered a choice other... See more


Company details

  1. #5 of 10 best companies in Wholesaler household appliances
  2. #102 of 138 best companies in Appliance shop
  3. #9 of 16 best companies in Electrical appliance wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

45k reviews

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4.2

All reviews

(45,286)

10,260 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful experience with this supplier

Awful experience with this supplier, having purchased a new kitchen and appliances, my induction hob was faulty and did not work,
As my purchase was over 30 day's I was not allowed a replacement only a repair, I explained that having to wait for tradesmen to complete the new project, carpenter, quartz lazer measured and waiting for that to be fitted, to being let down by my previous electrician then having to wait for another to complete the job delayed the timescale,
I don't see it fair that buying a new product that has never worked from the beginning is to be repaired and not replaced.

15 June 2026
Rated 4 out of 5 stars

Good washing machine!

Good washing machine; it has all the functions I wanted. The larger size drum was out of stock but I didn't want to wait longer as I'd already been without a washing machine for a few weeks so I bought the 7kg load, which is OK but the 8kg would have been better. The first one that was delivered was faulty so I still had to wait extra days but the installation teams were really helpful & knowledgeable.

24 June 2026
Rated 5 out of 5 stars

New Beko Freezer

The freezer is very modern looking and a great colour, the thermostat is easy to set and it has plenty of storage space. The drawers are easy to access and the 2 top open shelves are good for smaller items. The freezer is very quick to freeze everything rapidly, it also has a door alarm just in case you don't close the door completely. It was a great price and the delivery was very quick, I am very happy with it.

18 June 2026
Rated 3 out of 5 stars

Used the machine a few times now seem…

Used the machine a few times now seem to do the drying okay takes a bit of time to complete the cycle but I believe this is usual with a heat pump machine. In use it is quite noisy and the lint filters are a bit fiddley to clean, most frustrating is the buzzer that sounds when the cycle has finished is hardly audible even when in the same room, so needs checking to see if the machine has stopped.

24 June 2026
Rated 5 out of 5 stars

Excellent Freezer

I’ve always wanted a frost free freezer and I’m really pleased with it. It keeps my items dry frozen without the usual ice accumulation. Delivered well by AO.

24 June 2026
Rated 5 out of 5 stars

The fridge fits under my counter just…

The fridge fits under my counter just right the shelves adjust to different heights so no space is wasted and there is plenty of space in the door too
It looks good and keeps its temperature well and is easily adjusted to accommodate various size things without wasting space

30 June 2026

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