Beko Ireland Reviews 

329
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers appreciate the competitive pricing and excellent value offered across the product range. People often find the appliances reliable, easy to use, and effective, with specific features like quiet operation and efficient wash cycles frequently praised. The overall product performance and quality generally meet expectations. However, some customers noted significant dissatisfaction with customer service, reporting difficulties reaching support and engineers for repairs, which led to prolonged issues. Concerns were also raised about product durability, with several appliances breaking down prematurely or experiencing serious faults, including electrical problems.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and reliability, with many expressing satisfaction,... See more

Quality

Consumers find quality to be ambiguous, with many reporting satisfaction with their appliances, citing... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the helpful and pleasant... See more

Price

Clients share positive opinions on price, often highlighting the reasonable and competitive pricing across... See more

Customer service

Customers consistently note negative experiences with customer service, describing it as poor, useless, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 4 out of 5 stars

Prompt delivery of new Beko fridge freezer & washing machine. Helpful & courteous removal of old Beko goods.

Rated 4 out of 5 stars

For know i'm satisfied. Even p5 should wash better but everything else is good! It's not noisy that's a bonus too!


Company details

  1. Wholesaler household appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.8

Great

TrustScore 4 out of 5

329 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.8

All reviews

(329)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Good value for money

Good value for money. Only have the washing machine a few weeks and have no complaints 10 kg drum runs nice and quiet. I'd recommend Beko.

25 April 2025
Rated 1 out of 5 stars

Customer service is crap

Customer service is crap. Bought a beko electric cooker and three years later the thermostat on both grill and oven went. Customer services only want to upsell their packages and not at all interested in repair. I would never buy another beko product. Cheap and not so cheerful.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Dishwasher.

So far we are pleased with our new Beko dishwasher, it seems a big improvement in the one we bought a number of year back.

25 March 2025
Rated 1 out of 5 stars

AVOID BEKO PRODUCTS AND CUSTOMER…

AVOID BEKO PRODUCTS AND CUSTOMER SERVICE! Absolute nightmare to have our dishwasher repaired. Our dishwasher broke and did not heat anymore and did not dry anymore either after barely a year of use! The hours on the phone trying to get to someone, the lines that are cutting off without any reason in the middle of conversations, nobody calling you back, the promise of an engineer within 48 hours and still waiting it’s been weeks, all these are reasons for us to avoid this brand completely in the future!! Products are not reliable and customer service is non existent! I can see on Trustpilot that I’m not the only one. AVOID!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Fridge/freezer trouble

I bought a new Beko fridge /freezer back in Dec 2024 and it only lasted for 10 weeks.
I got in touch with my supplier, first of all a engineer came to check my fridge/freezer &was going to repair it and on the same day my supplier rang to say a replacement was to be delivered in a couple days, so I was delighted & thanks to Beko.

26 March 2025
Rated 1 out of 5 stars

Shocking customer service and after…

Shocking customer service and after sales. Wash machine bought December 2024. Leaked the 21st February called power city they told us to call Beko waited 3 days for call back engineer arrived Saturday didn't have the part will order, will contact us when the part arrives and organise another time and date. Absolutely fuming will never purchase another Beko product

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Useless

Useless. Funallt after several days of trying to get through to customer services i succeed, only for the girl on the phone says that they didn't have ANY of my details that I used to register my device. After asking me stupid questions for half an hour she says an engineer will call me with 24 to 48 hours.... 2 weeks later no phone call.

7 February 2025
Unprompted review
Rated 4 out of 5 stars

Beko is the very best Tumble dryer I ever bought.

Previously I had different brands of heat pump dryers that didn’t dry well and didn’t have reverse motion, turning all bedding clothes into balls. I was very disappointed in purchasing this dryer. Finally, I decided to buy a different brand after I checked all the specifications. I purchased a Beko condenser tumble dryer. The machine has reversed motion and dries excellently. I am more than happy to purchase Beko tumble dryers.

1 February 2025
Rated 4 out of 5 stars

Baffling instructions

The operating instructions for both washing machine and to a lesser extent the dishwasher are far too confusing. The extensive booklets were obviously written by somebody who knows the machines technically intimately and not for the new average domestic user. I can't find any mention of cycle duration but plenty on water usage. Neither machine's display panels seem to show duration or time left.

27 January 2025

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