Beko Ireland Reviews 

329
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers appreciate the competitive pricing and excellent value offered across the product range. People often find the appliances reliable, easy to use, and effective, with specific features like quiet operation and efficient wash cycles frequently praised. The overall product performance and quality generally meet expectations. However, some customers noted significant dissatisfaction with customer service, reporting difficulties reaching support and engineers for repairs, which led to prolonged issues. Concerns were also raised about product durability, with several appliances breaking down prematurely or experiencing serious faults, including electrical problems.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and reliability, with many expressing satisfaction,... See more

Quality

Consumers find quality to be ambiguous, with many reporting satisfaction with their appliances, citing... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the helpful and pleasant... See more

Price

Clients share positive opinions on price, often highlighting the reasonable and competitive pricing across... See more

Customer service

Customers consistently note negative experiences with customer service, describing it as poor, useless, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 4 out of 5 stars

Prompt delivery of new Beko fridge freezer & washing machine. Helpful & courteous removal of old Beko goods.

Rated 4 out of 5 stars

For know i'm satisfied. Even p5 should wash better but everything else is good! It's not noisy that's a bonus too!


Company details

  1. Wholesaler household appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.8

Great

TrustScore 4 out of 5

329 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.8

All reviews

(329)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

Why bother offering warranty when it's near impossible to avail of🤬🤬🤬

4 hours of my life totally wasted - trying to arrange an engineer to come look at my washing machine (which is well within warranty)
Customer service agents with very broken English - no access to any systems to verify warranty - being passed from pillar to post, and gotta try all over again tomorrow..
I feel like banging my head off a pebble dashed wall!
BEKO - please sort out your customer service!!

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Good value

We received the washing machine promptly + at a good price from Cassidy electrical in Donegal Town. Instructions regarding warranty/guarantee were very easily followed. All round, a good experience.

28 October 2024
Rated 3 out of 5 stars

The machine came with a fixed lable…

The machine came with a fixed lable with a phone no to ring for extra waranty.phone no does not work.inside the booklet theres another phone no that does not work.had to go back.to store just to get the right phone no a waste of my time

27 October 2024
Rated 5 out of 5 stars

Single built-in oven

I have purchased single built-in oven, for very reasonable price. Works perfectly. Very satisfied, delivered and installed as agreed. Also the old oven was collected for free.

24 September 2024

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