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Company details
- #9 of 37 best companies in Coffee machine supplier
- #21 of 62 best companies in Coffee Roasters
- #17 of 54 best companies in Coffee store
- #15 of 51 best companies in Coffee wholesaler
About Bella Barista - For Coffee Lovers
Written by the company
- Simply put...we're passionate about coffee.
- We sell the best coffee machines for the home and for commercial use.
- Have you tried our coffee? We have our very own coffee roastery.
- We roast 100% Arabica coffee fresh every week. Subscriptions are available.
- If you're interested in starting your own coffee shop or roastery, please visit us. We have everything you need on display and in stock at our showroom.
- We install commercial coffee machines within the midlands area. (UK)
- UK Stockist of Rancilio, Rocket Espresso, La Marzocco, Expobar, Mazzer, Compak, Bezzera, Quick Mill, ECM, Profitec and many more.
Bella Barista was created in 2003, with the aim to simply offer high quality gourmet coffee machines for the home. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward .
From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.
Bella Barista
Written by the company
- Satisfaction Guaranteed
- Fully stocked Parts and Accessories *Engineer on hand for servicing and maintenance. *Large stocks of spares and able to source spares for all machines sold. *BS EN ISO 9001:2000 Quality Assured *Parent Company has supplied the commercial coffee market since 1983 Contact details. Phone: +44 (0)1933 273275 Fax: +44 (0)1933 229025 www.bellabarista.co.uk E-Mail:contact@bellabarista.co.uk ALL NEW Bella Barista coffee machines come with a 2 year back to base parts & labour warranty.* All the coffee machines we sell are based on commercial machines which benefit from a certain amount of after sales care. At Bella Barista we are fortunate with our in house division (Towability, UK mobile catering manufacturer) to be able to offer a range of skills and expertise not usually found in general coffee machine retailers. It is of continual surprise to us that people will buy machines from internet suppliers that have no provisions or inclination to offer a reasonable after sales service and we are continually asked by people that find they have a machine that is not working (not supplied by Bella Barista) if we can help, but only Bella Barista customers have access to the full Bella Barista afters sales care. Even after two years we continue to ensure you wake up to great tasting coffee each and every morning. Most often we can diagnose common problems and resolve them quickly over the phone or email. We also keep a large number of parts and accessories in stock, that's not listed on the website.
Contact info
Nene Court, NN8 1LD, Wellingborough, United Kingdom
- 01933 273275
- contact@bellabarista.co.uk
- bellabarista.co.uk
Asks customers to review
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Replied to 7% of negative reviews
Typically replies within 24 hours
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Good customer support with the problem…
Good customer support with the problem of missing coffee on delivery
Easy access
Great service
Great service, products came quickly and of the highest quality. Purchased a df54 coffee grinder and tamper mate.
Excellent coffee beans
Excellent coffee beans, great price and I like the
fact that they are sourced responsibly.
Order process went smoothly and the…
Order process went smoothly and the replacement item was cheap and just what I needed.
Coffee is great and has customer…
Coffee is great and has customer service to match. Responsive and accomodating, no other coffee subscription has ever matched.
Order arrived quickly thank you
Machine arrived on time.
I ordered a new Wendougee Data S from Bella Barista, and it was delivered by DHL on time, within one-and-a-half working days. Wonderful.
Very friendly and helpful service..
Very friendly and helpful service..
Cheap competitive prices.
Thanks
Fast delivery and excellent ongoing support of my Profitec Move
Product range is excellent and pricing competitive. Having placed my order for a Profitec Move, it was pleasing to find it was in stock and delivered within a few days … some companies state stock on their websites but then place orders with the manufacturer on the back of your order). Fast delivery and prompt follow up support with an issue with a loose portafilter handle was much appreciated. On line “how to videos” in the BB website have also been very useful. Overall, very happy with the whole buying experience and highly recommend Bella Barista!
It's where I bought my Lelit Bianca
It's where I bought my Lelit Bianca, at the only place in the UK that could show me a working machine. Very good staff. A continual excellent source of coffee beans by post
Bargain price for a niche item
Bargain price for a niche item. Quick delivery thank you
Great locally roasted organic coffee
Great locally roasted organic coffee.
Excellent friendly knowledgeable customer service.
Beautiful machine and amazing coffee
Beautiful machine and amazing coffee, very easy to use, so far so good!
Great company, great machine
Smooth ordering, helpful chat to ensure I got the right machine. Knowledgeable and supportive through the process. Delivery was swift and smooth. Machine is awesome and videos/content on the channel make set up and learning the machine easy.
nervous but reassured
I was nervous about a big spend but the emails were efficiently answered and the bank transfer prices was undertaken without problem. Happy customer.
Excellent service all the way through
Excellent service all the way through. Great communication, good prices and friendly helpful staff. I collected my machine from the showroom and was welcomed with coffee and given a great tutorial of my machine. Thanks. Very much recommended.
ECM coffee machine purchase with professional service.
I purchased an ECM coffee machine from Bella Barista via bella-barista.co.uk. Before buying, I contacted their customer service by email. We exchanged several messages, and they were incredibly helpful and informative. Every question I had was answered clearly, and they guided me in making my decision. I paid via bank transfer, which was processed quickly, and the next day they dispatched the machine. I received it the following day, and it arrived via courier, perfectly packaged and undamaged. The delivery process was fully trackable, so I can only say positive things about them.
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