I rang and spoke with Marco after viewing a review he had done on a machine which I had not seen before. He explained the pros and cons of the machines that I had already considered and gave me a few... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #9 of 37 best companies in Coffee machine supplier
- #21 of 62 best companies in Coffee Roasters
- #17 of 54 best companies in Coffee store
- #15 of 51 best companies in Coffee wholesaler
About Bella Barista - For Coffee Lovers
Written by the company
- Simply put...we're passionate about coffee.
- We sell the best coffee machines for the home and for commercial use.
- Have you tried our coffee? We have our very own coffee roastery.
- We roast 100% Arabica coffee fresh every week. Subscriptions are available.
- If you're interested in starting your own coffee shop or roastery, please visit us. We have everything you need on display and in stock at our showroom.
- We install commercial coffee machines within the midlands area. (UK)
- UK Stockist of Rancilio, Rocket Espresso, La Marzocco, Expobar, Mazzer, Compak, Bezzera, Quick Mill, ECM, Profitec and many more.
Bella Barista was created in 2003, with the aim to simply offer high quality gourmet coffee machines for the home. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward .
From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.
Bella Barista
Written by the company
- Satisfaction Guaranteed
- Fully stocked Parts and Accessories *Engineer on hand for servicing and maintenance. *Large stocks of spares and able to source spares for all machines sold. *BS EN ISO 9001:2000 Quality Assured *Parent Company has supplied the commercial coffee market since 1983 Contact details. Phone: +44 (0)1933 273275 Fax: +44 (0)1933 229025 www.bellabarista.co.uk E-Mail:contact@bellabarista.co.uk ALL NEW Bella Barista coffee machines come with a 2 year back to base parts & labour warranty.* All the coffee machines we sell are based on commercial machines which benefit from a certain amount of after sales care. At Bella Barista we are fortunate with our in house division (Towability, UK mobile catering manufacturer) to be able to offer a range of skills and expertise not usually found in general coffee machine retailers. It is of continual surprise to us that people will buy machines from internet suppliers that have no provisions or inclination to offer a reasonable after sales service and we are continually asked by people that find they have a machine that is not working (not supplied by Bella Barista) if we can help, but only Bella Barista customers have access to the full Bella Barista afters sales care. Even after two years we continue to ensure you wake up to great tasting coffee each and every morning. Most often we can diagnose common problems and resolve them quickly over the phone or email. We also keep a large number of parts and accessories in stock, that's not listed on the website.
Contact info
Nene Court, NN8 1LD, Wellingborough, United Kingdom
- 01933 273275
- contact@bellabarista.co.uk
- bellabarista.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and advice on the coffee…
Great service and advice on the coffee beans we like, also a nice flat white after my purchase 👍
Very good coffee and helpful staff.
Very good coffee and helpful staff.
Will definitely go back more often
Bought a df54 grinder
Bought a df54 grinder. Fast delivery to top it off they also sent a bag of qc fail coffee beans to season the burrs of the grinder so I didn’t have to waste good coffee. Great service and will be buying from them again.
Reliably great service
Great work!
I bought my Lelit Elizabeth a couple of years ago now with no issues whatsoever. However when the machine developed an issue the technical department were patient clear and logical with their help. However when that failed I sent the machine to them and as expected it has returned fixed and as good as new. I emailed a few times asking for updates and got quick responses. All in all BB did a great job looking after my machine.
First class customer service
First class customer service , had a small issue with something missing from my order , flagged it and received the missing item less than 24 hrs later . Well recommended
Very happy with the level of service I…
Very happy with the level of service I received when having my machine repaired. Highly recommended
Great vibe...amazing coffee
Great vibe...amazing coffee. Will definitely do a subscription!
Great coffee and great service!
Great coffee and great service, very knowledgeable staff.
Good, but not as great as they were initially...
I have a Meraki coffee machine that needed a repair to Steam Wand and I asked while it was there for the Grinder to be shimmed to allow it to grind Lighter roasted beans, and was told this would be done.
I was also informed that it would take upto 15 working days from receipt for the works to be carried out. 15 days later, not including weekends and the Easter bank holidays I'd heard nothing, I had to contact BB, which was disappointing. It would be nice if they would keep customers updated, especially if they are having staffing issues, which was mentioned as the reason for the delay.
I had to confirm if the Grinder had been shimmed, they weren't aware and had to deeper dive to find the request, the job was done to me satisfaction.
I have noticed that the group tower has some lateral movement, which was not there before, disappointing.
Other than that I'd still recommend them, but they lost a star in my coffee heaven.
As expected ....easy/quick to buy…
As expected ....easy/quick to buy (harder to make the choice from range available but that was my fault).....wonderful coffee to take away too. 100% sure the beans will be good as well, so goodbye supermarket beans.
Excellent coffee and service as always!
One of the best coffee machine companies + beans
Have used Bella Barista for over 10 years, have bought 3 espresso machines, 4 grinders and many spare parts.
Probably one of the best consumer coffee machine & supply companies in the UK.
Fantastic company
Love finding that my coffee has been roasted within a day or so of despatch. Something nicer about roast dates rather than use by dates. Nicely packaged delivered quickly. Now the only company I buy my coffee from
Excellent service
Excellent service, was notified of product back in stock, quick delivery and extremely well packaged.
They were very helpful with choosing…
They were very helpful with choosing the coffee I needed
Defiantly knowledgeable
Defiantly knowledgeable, and asked pertanant questions about experience and what was looking for.
Great customer service.would seriously recommended a visit to see the difference and quality of the products on offer.
Always have excellent beans delivered promptly.
As the amount of beans used on a daily basis varies it is great that we can contact Bella Barista and know we can get a new supply delivered within about 3 working days. We also know that the beans are varied and always just what we like.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

















