Belledivino Reviews 

602
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting items are well-made and accurately described. Many consumers also highlight the fast and efficient delivery service, with orders arriving promptly and often well-packaged. People appreciate the good selection of items available, finding products that meet their expectations. However, some customers experienced issues with customer service, reporting slow responses or a complete lack of communication regarding their inquiries. A few other people also felt that there were problems with their orders, such as receiving items in the wrong size or experiencing non-delivery, sometimes to incorrect locations.

What people talk about most

Product

Customers had positive experiences with product, with many expressing happiness with their purchases and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and prompt delivery... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with their... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment regarding slow... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've bought a few items recently, Ruby Shoo and Desigual. I had to exchange or return a couple and Deb and her staff were very accomodating. A few people have criticised on here and I admit Customer S... See more

Rated 4 out of 5 stars

Ruby shoo, Gillian floral ,prompt shipping and delivery, was kept informed by email every step of the way .

Rated 4 out of 5 stars

Ordered a set of ruby shoos bag and shoes and another pair of ruby shoos, great selection of shoes but only limited sizes of the ones I was looking for hence why ordered 2 pairs, delivery was quick an... See more

Rated 5 out of 5 stars

The boots that I ordered arrived the next day in beautiful packaging. They were obviously packed with care. The boots themselves are gorgeous and of a high quality.


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

602 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(602)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

KEEP CLEAR OF THIS COMPANY

My order arrived on time but didn’t fit so I needed to return it. There was no returns paperwork in the package so I emailed the email address I found online. I had no reply to this. I emailed again after a few days and again this email was ignored. I then found a phone number online and called that, but it just went to an answering machine. I left a message but again no one contacted me. I have now had to go via my credit card company to request a refund via section 75 claims as my order was worth over £100. Do not under any circumstances by from this company as they are completely unreliable.

22 February 2026
Rated 5 out of 5 stars

First time customer

First time customer. Great choice once I filtered on my criteria. Bought a top, great design, material, cost and delivery. Will certainly be a returning customer.

28 January 2026
Rated 1 out of 5 stars

Avoid

Ordered next day delivery and paid £10 for the service. 2 days later still no delivery and no response from the company. Very poor customer service. Shouldn't offer next day if can't deliver

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Wedding shoes

Order process was straight forward, and shoes arrived quickly. I ordered shoes for my wedding day, and they were beautiful and were exactly as pictured. The shoes feel well made and fit like a glove. Great!

7 November 2025
Rated 4 out of 5 stars

I've bought a few items recently

I've bought a few items recently, Ruby Shoo and Desigual. I had to exchange or return a couple and Deb and her staff were very accomodating. A few people have criticised on here and I admit Customer Service communications could be a bit more 'touchy-feely', but overall I am very pleased with my items and experience.

13 October 2025

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