The flat is located in Montmartre in what can best be described as the fabric district - including a five-story fabric store at the corner of Pierre Picard. Just a short walk to Sacre Coeur, we found... See more
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Review summary
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Physical layout was great with 4 bedrooms! Need to buy own paper towel, toilet paper, washer detergent. Check in system required you to get a key from a second location - which was a bit of a nuisan... See more
Company replied
We were a family of seven including children. Sleeping arrangements were good. Kitchen well equipped. Neighborhood is quiet and enjoyable to walk. Had a few toys available which was appreciated by... See more
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The apartment is great and great location and the owners are very friendly. Car parking can be directly outside the apartment but I wouldn't recommend using it as it is under a tree and your car wil... See more
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4.2
Great
47k reviews
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Perfect stay!!
The house was perfect for us. Large yard for the dogs, sauna was amazing! Beds and furnishings were comfortable. Would definitely recommend.
13 May 2026
Reply from Belvilla
Hi,
We are delighted to hear that the house with the large yard and sauna met your expectations and that you felt comfortable. Thank you for sharing your recommendation with others – it means a lot to us.
~Sam
Book elsewhere
Belvilla cancelled my booking (ref: 1B5E5RP3) three weeks before departure — a trip April 25–May 2 — citing "operational reasons." The real reason: the resort had been bankrupt since October 2025. Belvilla knew, or should have known, for six months and said nothing. I had to rebook at short notice at approximately €500 extra cost.
After several rounds of chasing, their final compensation offer is a 20% discount on a future Belvilla booking. Let that sink in: their response to failing me on this booking is an incentive to book with them again. They never once offered to help me find alternative accommodation — something a competent travel company could actually have done. Instead, I was left to sort it out myself at significant extra cost.
I asked for €300 in direct compensation — a fraction of my actual loss. They declined, citing "policies designed to ensure fairness and consistency." Apparently their policies are designed to ensure "fairness" for Belvilla, not customers.
If something goes wrong with your Belvilla booking, expect slow responses, ignored questions, and a company that hides behind policy rather than taking responsibility. Book elsewhere.
25 April 2026
Unprompted review
Reply from Belvilla
Hi,
Thank you for sharing your feedback and for providing your booking reference.
We are sorry to hear about your experience and understand your disappointment regarding the cancellation, the short notice, and the additional costs you incurred.
After reviewing your case, the compensation offered is the best resolution we are able to provide in line with our policies. We understand this may not meet your expectations and we regret any inconvenience caused. Your feedback has been noted and will be shared with the relevant team for further review.
If you have any further questions, please feel free to reach out.
~Oskar
DO NOT USE BELVILLA.
DO NOT USE BELVILLA.
They happily took over €1200 Euros from me when the property already had people staying in it. Its taken weeks to finally get a refund, and when I do, they only refunded me 20%???
I escalated the issue with PayPal who I paid with and they're arguing I cancelled my booking.
Financially it has ruined me as I had to borrow a friends credit card to book another accommodation last minute for a group trip.
I’m honestly lost for words how poor they have been and how they think its acceptable to refund me 20% for a booking THEY CANCELLED THEMSELVES??
20 May 2026
Unprompted review
Reply from Belvilla
Hi,
Thank you for sharing your concerns and we are very sorry to hear about the cancellation, the refund issues, and the distress this situation has caused you.
We understand how difficult this must be. To properly investigate what happened and review your refund case in detail, could you please provide your **booking number**?
~Oskar
Reply from Belvilla
Hi,
Thank you for your kind feedback! We’re happy to hear that you enjoyed the house and found the host friendly. We appreciate your feedback and hope to welcome you again in the future!
~Emma
Reply from Belvilla
Hi,
Thank you for your wonderful feedback! We’re delighted to hear that you found the accommodation clean and perfect, and that the host was attentive throughout your stay. We appreciate your kind words and hope to welcome you again soon!
~Emma
Please manage your information to the customer better.
Lots of unclarity in the booking process. Deposit was included in the price but had to be paid to a different account for instance. In the weeks leading up to the stay, I got emails from at least 5 different adresses, sometimes containing conflicting information and/or unsafe links. Very confusing and slightly unprofessional.
16 May 2026
Reply from Belvilla
Hi,
Thank you for your feedback and we’re sorry to hear that the booking communication felt confusing.
Regarding the deposit, this is indeed required to be paid at the property, and this information is stated on our website during the booking process.
We appreciate you bringing your concerns about the emails and communication clarity to our attention and we will share your feedback with the relevant team for review and improvement.
~Oliver
Quality of service is bad
1)we booked ( specially over emails exchange & phone ) for 2 bungalows close to each other . What we got is two bungalows 15 min away from each other .
2) many ants everywhere insode the bungalow.
3) we arrived late in the evening ( at midnight) . We could not enter with the car . We had to each long distance with two small kids ,luggage and heavy rain. Emergency call at the entrance did not respond .
13 May 2026
Unprompted review
Reply from Belvilla
Hi,
Thank you for sharing your feedback and we are very sorry to hear about the difficulties you experienced with your stay, especially the inconvenience on arrival and the issues inside the bungalow.
To help us look into this matter properly and assist you further, could you please share your **booking number**? This will allow our team to review the reservation details and investigate what went wrong with your allocation and arrival experience.
~Camila
location and facilities
29 April 2026
Reply from Belvilla
Hi,
Thank you for your feedback! We’re happy to hear you enjoyed the location and facilities. We appreciate you taking the time to share your experience and hope to welcome you again in the future!
~Camila
Basic and needs a good cleaning.
Apartment does not have closets or drawers to put clothes. One “closet” has small shelves. The other is for utilities. One shower is moldy and the fan does not work. The door sills are covered in dust. Clothes washer is in the hallway to share with three other apartments. Economical, easy walk to Eiffel Tower, RER, metro, and grocery.
19 May 2026
Reply from Belvilla
Hi,
Thank you for sharing your feedback and for taking the time to point out these concerns. We are sorry to hear about the issues you experienced with storage space, cleanliness, ventilation, and shared facilities, even though you appreciated the convenient location and accessibility to key attractions and transport.
Please be assured that your concern has been highlighted to the respective team for immediate attention. We are working towards a quick resolution and will keep you updated on any progress.
~Camila
Beautiful space inside and out
Beautiful space inside and out. Wonderful host. Goodies upon arrival. Lovely country location with good farm to table restaurant neary
18 May 2026
Reply from Belvilla
Hi,
Thank you for your lovely review! We’re delighted to hear that you enjoyed the beautiful space, both inside and out, as well as the peaceful country location. It’s wonderful to know the welcome goodies and nearby farm-to-table restaurant added to your experience. Your kind words about the host truly mean a lot. We’d be thrilled to welcome you back again in the future!
~Lene
Good property in a convenient location
The property is very well located in an excellent area for reasonable restaurants that were outstanding. Close to grocery stores , Boulangeries , Patisseries and wine merchants. It is within walking distance to most major sites so that was a big bonus.
18 May 2026
Reply from Belvilla
Hi,
Thank you for your wonderful review! We’re so pleased to hear that you enjoyed the location and found the neighborhood convenient for restaurants, grocery stores, boulangeries, patisseries, and wine merchants. It’s great to know that being within walking distance of many major sites made your stay even more enjoyable. We appreciate your feedback and would be delighted to host you again in the future!
~Kristine
Great, with room to grow.
We had a 6 night stay. Location and size are top notch, the view is incredible. Lots of shopping and restaurants within a short walk, and the church across the street is lovely. The furniture is beat up, the kitchen has no cutting board or full sized kitchen knife for meal preparation. There were two single use pouches of shower gel provided, no shampoo. There were no paper towels and a single trash bag was provided. There is a clothes washer but no drying rack so we had to use the bed frame and the coat hanger to dry our clothes, of which the hanger only had two normal sized hangers and the rest were kid sized. Neither the front door nor the bathroom door open all the way, they scrape the floor about a 3rd of the way open. Great place with room to improve.
19 May 2026
Reply from Belvilla
Hi,
Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed the location, size of the property, and the beautiful view, as well as the nearby shops, restaurants, and surroundings.
We’re sorry to hear that several aspects of the accommodation did not meet your expectations, including the condition of the furniture and the missing or limited kitchen and household supplies. Your feedback regarding the equipment, bathroom and door issues, and laundry setup are very helpful and will be forwarded to the relevant team for review.
We appreciate you taking the time to highlight both the positives and the areas for improvement, and we hope to have the opportunity to provide you with a better experience in the future.
~Frida
Reply from Belvilla
Hi,
Thank you for your feedback! We’re glad to hear you were happy with the communication. We appreciate it and hope to welcome you again soon!
~Oskar
Amazing Holiday
It was amazing we had a great time and appreciated the location and possibilities we could do in this region.
15 May 2026
Reply from Belvilla
Hi,
Thank you so much for your wonderful review! We’re delighted to hear that you had an amazing time and enjoyed both the location and the many activities available in the region. It’s great to know your stay was such a positive experience. We appreciate your feedback and hope to welcome you back again soon!
~Oskar
Great little apart in the heart of old Paris
Belvilla made sure that we properly got our pass codes and checked in with us to make sure everything was alright.
30 November 2025
Reply from Belvilla
Hi,
Thank you for your kind feedback! We’re glad to hear that Belvilla made your check-in smooth and ensured you received your pass codes without any issues. It’s great to know the follow-up helped you feel everything was in order. We appreciate your stay and hope to welcome you again soon!
~Camila
Nothing to complain about
16 May 2026
Reply from Belvilla
Hi,
We are very pleased to hear that everything met your expectations. We always strive to provide our guests with the best possible service, and your positive feedback is very encouraging. Thank you for taking the time to share your experience. We hope to welcome you again soon!
~Adam
Access, access, access was a disadter and not spelled out at all prior to renting
The apartment was well thought out in it's design.
there were several restaurants within a two block radiusm.
9 May 2026
Reply from Belvilla
Hi,
We are delighted to hear that you appreciated the thoughtful design of the apartment and the convenience of having several restaurants within a short walking distance. We hope you had a wonderful stay and look forward to welcoming you again soon
~Eva
DONT USE EXPEFIA VRBO OR BELAVILLA…
Booked and paid for last october to arrive at hotel to be informed he hadnt been paid. Spent my whole holiday emailing and calling people to try sort. Shocking customer service. EXPEDIA took no responsiblity even though i did booking through them. Vrbo and belvilla also shocking customer service.they saw nothing wrong with having my money and not paying my host. You all have lost a very good customer.
6 May 2026
Reply from Belvilla
Hi,
We are truly sorry to hear about the difficulties you faced with your booking and the communication issues during your holiday. It is understandable how this situation could have caused significant inconvenience and disappointment. As checked, our team has connected with you for your assistance and has addressed your issue via email. Please check the email sent on 13th May 2026 and share the asked details so our team will proceed further. For any other assistance, please feel free to contact us. We will be more than happy to help you with any further assistance.
~Sam
The apartment is great, very clean and very very convenient
The apartment is great and great location and the owners are very friendly.
Car parking can be directly outside the apartment but I wouldn't recommend using it as it is under a tree and your car will get covered in bird poop. There is plenty of parking just a very short walk away and costs only 2 euro for the day.
If there had been some milk in the fridge when we arrived (after the local shops were shut) so we could make a drink, I would definitely have given it 5 stars
15 May 2026
Reply from Belvilla
Hi,
Thank you for sharing your wonderful feedback about the apartment and its location. It's great to hear that you found the owners friendly and enjoyed your stay overall. We appreciate your helpful tip about the parking situation, which will surely assist future guests. Your suggestion about having milk available in the fridge is valuable and will be passed on to the owners to enhance the guest experience. We hope to welcome you back for another stay soon.
~Adam
Reply from Belvilla
Hi,
We are very happy to hear that you liked the location! We understand that stairs can sometimes be a challenge, but we hope the beautiful surroundings and views made up for it. Thank you for sharing your impressions with us!
~Mark
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