Belvilla Reviews 47,411

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 406 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent location of the accommodations, often highlighting their proximity to attractions, public transport, and local amenities like shops and cafes. The facilities are consistently described as great, clean, and well-equipped, with many appreciating comfortable beds, spacious layouts, and useful amenities such as kitchens and parking. Reviewers also commend the staff for being friendly, helpful, and responsive, often going the extra mile to ensure a pleasant stay. However, some customers experienced significant issues with the booking process, including unexpected additional fees, unconfirmed reservations upon arrival, or difficulties contacting support. A few other people also felt that while the overall quality was good, some minor aspects like uncomfortable pillows, lack of certain amenities, or noise from nearby establishments could be improved.

What people talk about most

Location

Customers consistently note positive experiences with location, frequently describing it as perfect, great,... See more

Facilities

Reviewers highlight positive aspects of facilities, often noting that apartments are well-appointed, clean,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness and responsiveness. Many... See more

Quality

Users describe positive interactions with quality, frequently highlighting the cleanliness and comfort of the... See more

Booking process

Customers had ambiguous experiences with the booking process, with many finding it easy and straightforward,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The flat is located in Montmartre in what can best be described as the fabric district - including a five-story fabric store at the corner of Pierre Picard. Just a short walk to Sacre Coeur, we found... See more

Company replied

Rated 4 out of 5 stars

Physical layout was great with 4 bedrooms! Need to buy own paper towel, toilet paper, washer detergent. Check in system required you to get a key from a second location - which was a bit of a nuisan... See more

Company replied

Rated 4 out of 5 stars

We were a family of seven including children. Sleeping arrangements were good. Kitchen well equipped. Neighborhood is quiet and enjoyable to walk. Had a few toys available which was appreciated by... See more

Company replied

Rated 4 out of 5 stars

The apartment is great and great location and the owners are very friendly. Car parking can be directly outside the apartment but I wouldn't recommend using it as it is under a tree and your car wil... See more

Company replied


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

47k reviews

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Rated 4 out of 5 stars

The apartment is great, very clean and very very convenient

The apartment is great and great location and the owners are very friendly.
Car parking can be directly outside the apartment but I wouldn't recommend using it as it is under a tree and your car will get covered in bird poop. There is plenty of parking just a very short walk away and costs only 2 euro for the day.
If there had been some milk in the fridge when we arrived (after the local shops were shut) so we could make a drink, I would definitely have given it 5 stars

15 May 2026
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Reply from Belvilla

Hi,

Thank you for sharing your wonderful feedback about the apartment and its location. It's great to hear that you found the owners friendly and enjoyed your stay overall. We appreciate your helpful tip about the parking situation, which will surely assist future guests. Your suggestion about having milk available in the fridge is valuable and will be passed on to the owners to enhance the guest experience. We hope to welcome you back for another stay soon.

~Adam

Rated 5 out of 5 stars

Great location. A lot of stairs per usual

Great location a lot of stairs

16 May 2026
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Reply from Belvilla

Hi,

We are very happy to hear that you liked the location! We understand that stairs can sometimes be a challenge, but we hope the beautiful surroundings and views made up for it. Thank you for sharing your impressions with us!

~Mark

Rated 5 out of 5 stars

Fast response through phone

Fast response through phone! Thank you!

16 May 2026
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Reply from Belvilla

Hi,

We are very pleased to hear that you appreciate our fast phone response! We always strive to provide the best possible support to our guests and are happy when we succeed. Thank you for your kind words!

~Eva

Rated 5 out of 5 stars

All was perfect

All was perfect, perfect house and service.

16 May 2026
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Reply from Belvilla

Hi,

Thank you very much for your wonderful feedback! We are delighted to hear that you were completely satisfied with the house and our service. Your satisfaction is our top priority and motivates us to continue doing our best to make every stay a special experience. We hope to welcome you again soon and provide you with another perfect holiday.

~Adam

Rated 4 out of 5 stars

Superbly positioned

Superbly positioned. Those not familiar with lively and very popular L'Isle sur Sorgue will quickly appreciate the convenient walking distance into town. Biggest market we have ever seen and loads of nice shops!

The kitchen is very well equipped with everything you might need. Both large table inside and outside. Only mid-May but we enjoyed swims in the lovely clean pool. Enough sunbeds for everyone. A large and pleasant lawned garden. We quickly made friends with the robot mower (nicknamed him Mowbray) - great fun to watch and we needed to rescue him a couple of times!

Masses of lovely villages with only short drives. Plus Avignon of course. There is a convenient Lidl and Aldi, both within walking distance.

We thoroughly enjoyed our week at this gite and would certainly return to it.

For clarity, two bedrooms have a shower + w/basin but no wc, two bedrooms have no wash or w/c facilities. There is a bathroom with shower and w/c and a separate wc with small w/basin.

We could not use one bedroom as it was smelly (drains?). If you need all 4 bedrooms check this has been sorted before you arrive. The lounge was dark even during the day due to a large broken electric roller shutter looking out into the conservatory. Check it has been fixed if this is important to you.

12 May 2026
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Reply from Belvilla

Hi,

Thank you for sharing such a detailed and thoughtful review of your stay. It's wonderful to hear that you enjoyed the prime location and the vibrant atmosphere of L'Isle sur Sorgue, as well as the well-equipped kitchen and the lovely pool area. Your mention of the garden and the amusing robot mower adds a charming touch to your experience. It's great that you had the chance to explore nearby villages and appreciate the convenience of local amenities. We appreciate your honest feedback regarding the bedrooms and lounge, which helps future guests prepare better. We're delighted that overall, your week at the gite was enjoyable and that you would consider returning.

~Mark

Rated 5 out of 5 stars

A brilliant property for an absolute downtime!

Very well appointed and maintained gite. The kitchen has a variety of utensils one needs, the hob is gas fired and the microwave and fridge freezer work perfect! It is dog friendly. The living room has a fireplace and Ron provided very good supply of firewood! I would go back more often if there was wifi ( to help me work remotely). The booking process was easy and the hosts were very responsive to emails and queries!

9 May 2026
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Reply from Belvilla

Hi,

Thank you for sharing such a detailed and positive review of your stay. It's wonderful to hear that the gite was well equipped and maintained, and that the kitchen facilities met your needs perfectly. We're glad the dog-friendly aspect and the cozy fireplace with ample firewood added to your comfort. Your feedback about the booking process and the responsiveness of the hosts is much appreciated. We understand the importance of WiFi for remote work and will certainly take your suggestion into consideration. We look forward to welcoming you back for another enjoyable stay.

~Sam

Rated 5 out of 5 stars

Great awesome stay

Great awesome stay. Good location.

7 May 2026
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Reply from Belvilla

Hi,

Thank you for your great feedback! We’re delighted to hear that you had an awesome stay and enjoyed the good location. We appreciate your kind words and hope to welcome you again in the future!

~Emma

Rated 5 out of 5 stars

Hidden Gem

The accommodation and location is excellent and more than I expected, I am very happy with my choice… well done

15 May 2026
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Reply from Belvilla

Hi,

Thank you so much for your kind words! We’re delighted to hear that the accommodation and location exceeded your expectations and that you’re very happy with your choice. Your feedback means a lot to us. We hope to have the pleasure of welcoming you back again in the future!

~Camila

Rated 4 out of 5 stars

Well located to walk everywhere

Well located, a bit noisy at night… comfortable bed.

14 May 2026
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Reply from Belvilla

Hi,

Thank you for your feedback! We’re glad to hear you found the accommodation well located and the bed comfortable.

We’re sorry to hear that you experienced some noise at night. Your feedback is noted and will be shared with the relevant team for review.

We appreciate you taking the time to share your experience and hope to welcome you again in the future!

~Oliver

Rated 4 out of 5 stars

Good place to stay , well maintained

It was very nice stay and everything was good .

3 May 2026
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Reply from Belvilla

Hi,

Thank you for your kind feedback! We’re very happy to hear that you had a nice stay and that everything met your expectations.

We appreciate you taking the time to share your experience and hope to welcome you again in the future!

~Emma

Rated 5 out of 5 stars
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Reply from Belvilla

Hi,

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the beautiful lake view, the accommodation and the hospitality of our hosts. It was a pleasure having you stay with us and we appreciate your kind words. We hope to welcome you back again for another relaxing getaway soon!

~Kristine

Rated 1 out of 5 stars

Dodgy double dipping! Emails extra invoices!

Dodgy double dipping!
I booked a studio apartment through hotels.com for $616.00 for 3 nights and paid straight away, then received another email from the property owners, Bellville by oyo with an attached invoice for another $440, for rent and a cleaning fee, stating it was due in 2 days and I had to pay to receive check in details. None of this was in the listing, I double checked.
I instantly cancelled the advertised “refundable” booking and am yet to see if I get refunded. Hotels.com have stated it should be back in my bank within 7 days 🤷‍♀️

Please…. Don’t waste your time and money with this company and be careful which property’s you book through was once were trusted online platforms!

13 May 2026
Unprompted review
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Reply from Belvilla

Hi,

We understand how concerning this situation must be and appreciate you sharing your experience. It is important for us that all charges are transparent and clearly communicated. We recommend providing your booking number so we can look into this matter further and assist you appropriately. Your trust is very important to us, and we want to ensure your concerns are addressed.

~Sam

Rated 5 out of 5 stars

Great base for the Ardennes

The place was spotlessly clean, well equipped, roomy and the beds were very comfortable. Great kitchen area with hob and real oven. The area was so peaceful and quiet. We were visiting the motor racing at Spa for just two days but the place would make a great base for exploring the Ardennes. Communication from the host was excellent. We did not use the TV, which is small, but the wifi was very strong once I'd figured out which one to log on. One small thing, it would be good if a small bar of soap was provided in the bathroom and some washing up liquid in the kitchen. Also, the Hotels.com listing says bed linen is provided but it is not. We had a message from host saying to bring linen and towels, which was fine as we brought our car but what if we had been flying? Overall, it's a lovely place to stay in a beautiful part of Belgium. Thanks!

9 May 2026
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Reply from Belvilla

Hi,

Thank you so much for sharing such a detailed and positive review of your stay. It's wonderful to hear that you found the accommodation clean, well-equipped, and comfortable, and that the peaceful surroundings added to your experience. We appreciate your kind words about the kitchen facilities and the strong wifi connection. Your feedback regarding the small bar of soap and washing up liquid, as well as the bed linen information, is very helpful and will be passed on to the host to consider for future guests. We're glad the communication with the host was excellent and that the location served well for your visit to the motor racing at Spa. Your recommendation of the place as a great base for exploring the Ardennes is much appreciated. Thank you again for choosing to stay with us and for taking the time to provide such thoughtful feedback.

~Mark

Rated 4 out of 5 stars

Building close to amenities in the…

Building close to amenities in the village, supermarkets nearby. Apartment was clean and Wi-Fi good. TV had some UK channels as well so good when in the room. Shower worked well as all appliances did. Parking outside the Castle as well.

9 May 2026
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Reply from Belvilla

Hi,

Thank you for your lovely feedback! We’re delighted to hear that you enjoyed the convenient location close to village amenities and supermarkets, as well as the cleanliness of the apartment and reliable Wi-Fi. It’s great that the TV channels, shower, appliances, and parking all added to a comfortable stay. We appreciate your kind words and hope to welcome you back again in the future.

~Oskar

Rated 5 out of 5 stars

Great Big Job

12 June 2025
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Reply from Belvilla

Hi,

Thank you for your feedback! We’re delighted to hear that you had such a positive experience. Your kind words are appreciated, and we hope to welcome you back again soon.

~Oliver

Rated 5 out of 5 stars

We were kept well informed for key…

We were kept well informed for key pickup and return. Had access to 24/7 assistance however we did not require it as everything was excellent

10 May 2026
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Reply from Belvilla

Hi,

Thank you for your wonderful feedback! We’re delighted to hear that you felt well informed throughout the key pickup and return process and that everything went excellently during your stay. It’s also great to know that the availability of 24/7 assistance gave you added peace of mind, even though you did not need to use it. We appreciate your kind words and hope to welcome you back again soon.

~Oliver

Rated 5 out of 5 stars
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Reply from Belvilla

Hi,

Thank you for your feedback! We’re delighted to hear that you enjoyed the perfect location. We appreciate your review and hope to welcome you back again soon.

~Oliver

Rated 4 out of 5 stars

Clean, quiet, close to Notre Dame.

Nice Communication prior to arrival, clean and comfortable apartment, good beds and excellent location very near notre dame. Well appointed and only improvements would be a stronger fan in bathroom, stronger WiFi signal in bedrooms and explain the number of stairs to reach the unit along with proper drainage on one stair landing (puddles formed after a rain and wife sailed her shoes :().

11 May 2026
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Reply from Belvilla

Hi,

Thank you for your detailed and thoughtful feedback! We’re delighted to hear that you enjoyed the communication prior to arrival, the clean and comfortable apartment, the good beds, and the excellent location near Notre Dame.

We also appreciate your constructive feedback regarding the bathroom fan, WiFi signal in the bedrooms, and the information about the stairs and drainage on the landing. Your feedback is very valuable and will be shared with the relevant team to help us improve the guest experience. We’re sorry to hear about the inconvenience caused after the rain and hope your wife was okay.

Thank you again for your review, and we would be happy to welcome you back in the future.

~Clara

Rated 5 out of 5 stars

The location was very convenient as…

The location was very convenient as there were restaurants, the metro and lots more, all within walking distance. The unit perfectly met our needs.

1 May 2026
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Reply from Belvilla

Hi,

We are delighted to hear that you enjoyed the convenient location with restaurants and the metro within walking distance. It is wonderful that the unit perfectly met your needs. Thank you for sharing your positive experience with us.

~Sam

Rated 1 out of 5 stars

Belleville is impossible to get a hold…

Belleville is impossible to get a hold of on the telephone. They do not answer emails. I would not tend to recommend the site of the unit that they provided us was excellent.

7 May 2026
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Reply from Belvilla

Hi,

We understand that you had trouble reaching Belleville by phone and email, which can be very disappointing. To better understand your situation and assist you effectively, could you please elaborate more on the issues you faced?

~Adam

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