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See what reviewers are saying

Rated 5 out of 5 stars

Love them! I’ve ordered several rugs and love them all. The Moroccan shag rugs are amazingly soft and thick. They clean very easily—my dog threw up on one and it cleaned up with a rag and water. Th... See more

Rated 5 out of 5 stars

My boyfriend and I had been looking for a living room rug for months. Came into Benisouk, and Younes was super helpful and very knowledgeable. Gave us the breakdown on the different varieties/styles f... See more

Rated 5 out of 5 stars

We just purchased the most luscious rug from Benisouk! Younes was so helpful in explaining the uniqueness of the rugs based on the different tribes who made them. We learned so much! And the rug we ca... See more

Rated 5 out of 5 stars

I’ve ordered custom rugs from multiple artisans over the years, and the wool shag rug that was crafted for me was hands-down exceptional quality, and exactly what I wanted. The team at Benisouk brough... See more

Company details

  1. Home Furniture Shop
  2. Antique Furniture Shop
  3. Art Handcraft
  4. Homewares Shop
  5. Kitchen supply shop

Written by the company

At Benisouk, we bring the timeless art of Moroccan craftsmanship to homes worldwide. Focused on authenticity, our collection includes handcrafted rugs, brass lighting, dinnerware, and more, all made by skilled artisans from the Atlas Mountains of Morocco. Each piece tells a story, carefully crafted using traditional methods passed down through generations. Our mission is to celebrate Moroccan heritage while offering unique, high-quality products that add beauty and warmth to every space. We believe in the beauty of preserving Moroccan heritage while offering functional, high-quality products that elevate any space. From vibrant rugs that add warmth to your living room to unique ceramics that celebrate Moroccan artistry, every item in our collection is a testament to the passion and skill of its maker. As we continue to grow, we are proud to share these beautiful traditions with our global community, offering not just decor, but a connection to the rich history of Morocco. With Benisouk, you’re not just purchasing a piece for your home — you’re embracing a story of craftsmanship and culture.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

665 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

They are a great company to work with

They are a great company to work with. The order was easy to complete and shipped out quickly. We received the rugs and they are beautiful. We would definitely order from them again!

18 May 2022
Unprompted review
Rated 5 out of 5 stars

Quality on all levels

The ordering was simple. The products are well represented on the website. They are also really vintage and clean and my floor pillow was extremely well constructed. I have already made a second purchase

18 May 2022
Unprompted review
Rated 4 out of 5 stars

Vintage rug review

I ordered a vintage Moroccan rug from Benisouk. My rug came quickly and was beautiful and as pictured. It came clean and safely packaged. My only feedback was that I had emailed regarding how to clean and protect my rug and have not yet heard back. Overall, I highly recommend buying a rug from Benisouk!

17 May 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend for rugs

I ordered a rug from Benisouk and would highly recommend them. The high quality photos on the website accurately represented the rug, and it arrived in great condition.

17 May 2022
Unprompted review
Rated 5 out of 5 stars

The Pendant lamp was perfect

The Pendant lamp was perfect. It is hand made of the finest quality materials and adds a lot of character to our hallway. I would recommend the company as well due to the fast delivery.

17 May 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful staff, helpful and good humored

Everyone at Benisouk was very nice and extremely helpful throughout as I changed my mind. They are patient and good humored. The rugs arrived on time and were well represented by the pictures on the web site. I'd shop there again and highly recommend it.

17 May 2022
Unprompted review
Rated 5 out of 5 stars

I love Benisouk

I love Benisouk! I ordered a rug and was informed that it had a minor defect. I was prompted to pick a new one and they were able to quickly ship the one I picked out. Very good customer service all around.

17 May 2022
Unprompted review
Rated 5 out of 5 stars

Benisouk is my only Moroccan rug…

Benisouk is my only Moroccan rug connection. I have ordered 6 rugs from them at different times…completely accurate photos, amazing selection, quick delivery and so affordable. I can order with complete confidence, which is so important with overseas deliveries.

30 March 2022
Unprompted review
Rated 5 out of 5 stars

GREAT PRODUCT

GREAT PRODUCT, looks excellent on my floor. very happy i purchased this floor rug. also fast delivery from the usa. RAY, RED ROCK AUSTRALIA

16 March 2022
Unprompted review
benisouk.com logo

Reply from benisouk.com

Dear Ray ,

We value your trust and confidence in us . I hope you like your new floor rug .

We look forward to serving you again in the future!

The Benisouk team

Rated 1 out of 5 stars

I cannot leave a no star review but I ordered a pouf and have not received it and have received no response from Benisouk. So disappointing. Buyer beware.

I cannot leave a no star review but just as a warning, I have not received my order and

15 March 2022
Unprompted review
benisouk.com logo

Reply from benisouk.com

We are sorry to hear that you have not received your order.

We checked your tracking number and it shows that the package has been delivered. Our customer service has already sent you the proof of delivery.
We have also submitted a claim with the carrier regarding your package, if we don’t hear back from them within the next 24 hours, we will either send you a similar item or issue the refund.

UPDATE: The customer service has contacted you to pick the product of your choice . They are waiting for your reply before proceeding to shipment.

In the meantime, please don't hesitate to reach out if there is anything else we can help with.

Rated 5 out of 5 stars

Benisouk have wonderful designs

Benisouk have wonderful designs and are timely with delivery. I've always been very happy with the rugs I've purchased.

15 March 2022
Unprompted review
benisouk.com logo

Reply from benisouk.com

Dear Caroline ,

Thank you. We hope your experience was satisfying and we can’t wait to see you again soon.

The Benisouk Team .

Rated 5 out of 5 stars

Responsive customer service and great…

Responsive customer service and great rug delivered timely

14 March 2022
Unprompted review
benisouk.com logo

Reply from benisouk.com

Dear Katie ,

It has been great working with you we hope to have the opportunity of working with you again in the near future.

The Benisouk Team .

Rated 5 out of 5 stars

Benisouk products are very high quality…

Benisouk products are very high quality and worth the wait. I ordered a rug for my living room and I get endless compliments in addition to how soft and comforting it feels to sit directly on the rug itself. When I move into a larger place, I cannot wait to order more products!

14 March 2022
Unprompted review
benisouk.com logo

Reply from benisouk.com

Dear Brent,


Your satisfaction is our ultimate priority and we are always delighted to assist you. Thank you for your trust !

The Benisouk Team .

Rated 5 out of 5 stars

Perfect!

I recently ordered a yellow, black, and white rug made by the Beni Ourain tribe. I am so pleased with it! I love the intensity of the colors, and it is made very well. The shipping and delivery was seamless and extremely fast considering it came all the way from Marrakech! I will definitely be purchasing another rug from Benisouk in the future.

14 March 2022
Unprompted review
benisouk.com logo

Reply from benisouk.com

Dear Kira ,

Your feedback is really important to us and to the talented artisans behind our work.

We are looking forward to serve you again !

The Benisouk Team .

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