Benjamin used to be great! I got paid on time! Now, I’ve been waiting since December of last year (276 days) for a payout of $450. This included money that I was supposed to get refunded if I paid i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible customer service
Horrible customer service. They stopped replying completely. I have a $67 balance owed to me and for over 2 weeks i cant withdraw it. There payment system has been in maintenance again. Total scam. They should be taken off the app stores. You fulfill there tasks and they totally ignore there end of the deal. Horrible app company. .
Pay pal disable after I with drawl a…
Pay pal disable after I with drawl a dollar I have 27 to withdrawal but can’t bc PayPal disable and app only “available” cash out is a gamble website
If I could leave 0 stars I would
If I could leave 0 stars I would. They haven't paid me out since their "new and improved" experience and now I'm locked out from my account. What a crock of crap and hours of playing to get nothing. There are so many other trustworthy platforms. Its too bad this one went to crap.
This is a scam app
This is a scam app. You cannot withdrawal money via Venmo or PayPal, as they are continually undergoing maintenance. DO NOT WASTE YOUR TIME!!
If waiting 11 months for rewards was an…
If waiting 11 months for rewards was an Olympic sport, Benjamin would be taking home the gold medal! 🥇😂
Seriously, where are my rewards?! At this point, I feel like I could've planted a tree, watched it grow, and built a treehouse before Benjamin figured out how to pay me! 🌳🏡
The app is great at showing rewards, but actually paying them out? Apparently, that's a mythical event that happens once every century. 🤦♀️
I've been waiting **11 MONTHS**! ELEVEN! That's long enough to have a baby, celebrate a birthday, and start planning next year's vacation! 😂
Benjamin, I didn't sign up for a long-distance relationship with my rewards. I want to actually SEE them, not just keep checking in like I'm waiting for a text back from someone who's clearly ghosting me! 👻
**0 stars if I could.** Pay people what they're owed! Until then, I'll be over here collecting gray hairs instead of rewards. 🙄😂
DO NOT TRUST THIS APP. Complete Scam – Holding My Cash Hostage!
I am absolutely furious with the Benjamin app. This platform is engaging in highly deceptive practices by completely freezing user payouts.
On October 1st, I requested a PayPal withdrawal for my hard-earned balance of $25.31. The app instantly took the money out of my account, dropped my balance to $0.00, and shoved the transaction into a permanent, never-ending "withdrawal queue."
It has now been nearly THREE WEEKS. They promised a 3+ day timeline, but my money is still completely locked up in their system (Transaction ID: 01a0f767-e75c-7019-b441-92d4fe9b7b06). Also, their customer support is non-existent. They ignore messages and completely ghost their users once it is time to pay out.
This is completely unacceptable and unprofessional business behavior. They are actively withholding money that belongs to me. I have already filed formal fraud and consumer protection reports with both the Better Business Bureau (BBB) and the Federal Trade Commission (FTC).
If you are thinking about downloading this app, save your time and your sanity. Do not let them trick you into earning rewards you will never actually receive. Give me my money!
I have been and queue since September…
I have been and queue since September 8th 2026
Waste of time
For one I did not know I had to put my winnings into a casino app and when I did it would not let me withdraw until I spend my rewards I earned from you guys. I was so upset. It took me forever to win that money. So I’m not playing no more I’m done. Waste of time and a rip off
Has become a scam
Originally the app had decent rewards and paid out relatively quickly. As of December 2025, there was a queue of months created for rewards to even become available. Withdrawals have been in queue for another 7 months.
Withdrawals were limited to $50, no longer offered bank transfers, and the only “quick” withdrawal was to a gambling site.
There has been no transparency of when rewards may be expected. Last I checked, there was a statement saying it may take 10-14 days, and every time I have asked customer support, they only offer vague answers.
I haven’t played through the app because payments were not going through, and I would check on it occasionally to see if they had.
Then, my remaining balance of over $1000 was forfeited for inactivity.
What was once a functional app, has become a scam.
GARBAGE APP GARBAGE COMPANY
complete scam. they have achievements that require you to spend money but you will never get the reward! payout withdrawals have been temporarily disabled for maintenance for over 3 months! It's a bad joke
The app features in-game achievements that require users to spend real money to unlock, but the promised rewards are never distributed. Furthermore, payout withdrawals have been disabled for "maintenance" for over three months, preventing users from accessing their funds.
I request that the Google Play team investigate this app and remove it from the platform to protect other users from this scam but apparently goole don't care their platform is flooded with these shit scammers screwing people over
I could not send any of my winnings to…
I could not send any of my winnings to PayPal had to send it to something else and can not get my winnings
First payout was super easy....BUT
First payout was super easy, for $1 which arrived immediately. Cash out options have not been available since so I am skeptical to keeping earning.
Scam
Scam. Save yourself time. You will never get your payout. They were great in the past but over the last year, they have fallen apart. Waiting 3 months now a simple payout to PayPal. Their customer support is a joke as well. Use Swagbucks instead.
SCAM APP
This app congratulated me on my first withdrawl! 😂 what withdrawal?? It’s a scam. I signed up, I’ve been playing endlessly and as soon as I get enough to withdrawal, my preferred withdrawal options disappear…how convenient! Don’t waste your time! It’s just another scammy game
Waited over 10 months but still no payment
I have been waiting for over 10 months for my payment, since December 13, 2025, and supposedly it’s in a queue. I have contacted them twice but it usually takes a month or more to hear back. I don’t suggest anyone using this app. I don’t think they are paying anyone.
I wish this could have 0 stars
I wish this could have 0 stars. This is a scam. My payment withdrawal has been in a queue for over 4 months. When I contact customer service all I get is an automated response.
App has turned into a scam…
This app has turned into a scam. They are making me and several others wait months to receive our withdrawals while they try to dodge questions about when pay outs will occur, shutting down withdrawal options, and having their support respond with generic answers. Do not waste your time with this app.
I came back to Benjamin
I had used the Benjamin app for probably about a year, and for the most part was pleased with the money I was able to earn. I recently came back to Benjamin after a six month absence, and I really love the new features and ways of earning. My only issue is with the dollar that was supposedly cashed out for me…I have messaged customer service, just trying to figure out where they sent it. I’ve gotten no response as of yet, but I know from my past experience that this app has a well trained support team.So I’m just hoping they are a little backed up. If it wasn’t for this little hitch I would have given five stars without a second thought.
It was fast and I appreciate the cash…
It was fast and I appreciate the cash out
Doesn’t pay!!
I used to use this app and they paid out as soon as you earned the money.
But now I requested a withdrawal almost a month ago and it says it’s still in the que. I spent money to earn the points necessary and now who knows if I’ll get it back.
What a disappointment!
Player beware!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








