Bennetts Reviews 27,003

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 7,768 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often finding quotes significantly cheaper than other providers, even for multi-bike policies or renewals. The service is consistently praised for its professionalism and efficiency, with many appreciating the ease of the online application process and the smooth renewal system. Reviewers also commend the staff and customer service for being helpful, polite, and knowledgeable, making interactions pleasant and resolving queries effectively. However, some people mentioned that the phone call process could be lengthy, and a few found the online quote system confusing if parameters changed. Additionally, a small number of customers expressed dissatisfaction with unexpected charges or an increase in excess fees.

What people talk about most

Price

Users describe positive interactions with price, often finding it competitive and reasonable, with some... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent customer... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent customer care and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the online application process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was advised about a month before renewal and had a look at my policy. Discovered that I wasn't insured for commuting, so tried to change new insurance policy to include commuting but wasn't able to.... See more

Company replied

Rated 5 out of 5 stars

We’ll been insured with Carole Nash for years ditch them too expensive? My Z1000 is insured with Bennett motorcycle insurance so decided to get my other three motorcycle insurance with Bennett’s well... See more

Company replied

Rated 5 out of 5 stars

Competitively priced quality motorcycle insurance. You can possibly buy cheaper - but Good Lord forbid - If you needed to call on "their" services - can you trust them? I totally trust Bennetts - well... See more

Company replied

Rated 5 out of 5 stars

Let down with my last insurance company went to money supermarket found Bennett's and got a professional service in every detail and prices were very good.the assistant explained everything I needed a... See more

Company replied


Company details

  1. #103 of 170 best companies in Insurance broker
  2. #80 of 223 best companies in Insurance agency
  3. #34 of 136 best companies in Insurance company
  4. #3 of 11 best companies in Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27k reviews

5-star
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1-star

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Rated 5 out of 5 stars

Renewal and Additional Bike

I called up, and spoke to Emma, she was an absolute delight to deal with. She was quick, concise and efficient. Made calling up an absolute pleasure.

28 May 2026
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Reply from Bennetts

Hello,

We are so glad to hear you had such a positive experience with us. Your kind words are truly appreciated, and we thank you for sharing your feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Good value straight forward transaction.

Good value straight forward transaction.

23 May 2026
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Reply from Bennetts

Hello,

We appreciate your positive feedback. We're glad you found our service valuable.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, was so easy to sort out and nearly 1/3 cheaper than their competitors.

28 May 2026
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Reply from Bennetts

Hello Mark,

We're so glad to hear you found our service brilliant and easy to use! It's wonderful that we could offer such a competitive price. Thank you for your positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Price and easy to sort out good company

Price and easy to sort out good company

28 May 2026
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Reply from Bennetts

Hello Philip,

We appreciate your positive feedback. We are happy you found our company good and easy to sort out.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great call Nathan cleared up my…

Great call Nathan cleared up my questions and clarified the whole deal thanks

28 May 2026
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Reply from Bennetts

Hello David,

We're so glad we could clarify everything for you! Thank you for your kind words; we appreciate your feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Quick and easy to get the proper cover…

Quick and easy to get the proper cover i needed

25 April 2026
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Reply from Bennetts

Hello Ian,

We're glad you found getting the right cover quick and easy. Thank you for your feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Sorted out renewel very quickly with…

Sorted out renewel very quickly with very nice lady on the phone.

27 May 2026
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Reply from Bennetts

Hello Mark,

We appreciate your positive feedback! We're glad we could quickly sort out your renewal with a helpful team member. Thank you for sharing.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good price

Good price, easy process online and the added benefit of Bike Social

23 May 2026
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Reply from Bennetts

Hello Tony,

We appreciate your positive feedback! We're glad you found our pricing good, the online process easy, and enjoyed Bike Social. Thank you!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Buying and setting up was easy

Buying and setting up was easy, what will the cover be like.

23 May 2026
Bennetts logo

Reply from Bennetts

Hello John,

We appreciate your feedback on the easy setup process. We are confident you will love the cover.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Helpful no fuss

Helpful no fuss. Staff on phone clear and provisional

28 May 2026
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Reply from Bennetts

Hello,

We're happy to hear our staff provided clear and professional assistance. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Seemed a great price,for the amount of…

Seemed a great price,for the amount of clover was cheaper this year too.

28 May 2026
Bennetts logo

Reply from Bennetts

Hello,

We are so happy to hear you found our pricing great and appreciated the value. Thank you for your wonderful feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

The lady on the phone sorted my…

The lady on the phone sorted my adjustments to the policy out and explain the new policy very helpful and polite

28 May 2026
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Reply from Bennetts

Hello Dean,

We appreciate your feedback. We're glad to hear our team member was helpful and polite while explaining your policy adjustments.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

add bike to policy …

speaking to an individual and not AI generated voice

19 May 2026
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Reply from Bennetts

Hello Graham,

We are so glad you appreciated speaking with a person. Thank you for your wonderful feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hello David,

We are so glad you appreciate our business knowledge. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

The Lady on the phone was polite

The Lady on the phone was polite, well mannered and very helpful

27 May 2026
Bennetts logo

Reply from Bennetts

Hello Derek,

We appreciate your feedback! We are happy to hear our team member was polite, well-mannered, and very helpful.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

The renewal process was seem less

The renewal process was seem less, my premium was less than last year with all the same benefits. Mine was an auto renewal and I was advised of the cost well in advance so I had the choice to look for other options if I needed to.

19 May 2026
Bennetts logo

Reply from Bennetts

Hello Rock,

We're happy to hear that your renewal process was seamless and that you found value in our auto-renewal notification. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Renewal

A very helpful and knowledgeable member of staff helped with my insurance renewal over the phone

25 May 2026
Bennetts logo

Reply from Bennetts

Hello Peter,

We appreciate you sharing your positive feedback. We're happy our team provided helpful and knowledgeable assistance with your renewal.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very easy to add new bike to policy …

Very easy to add new bike to policy and at a competitive rate. Great customer service.

29 May 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hello Bill,

We're so pleased you found it easy to add your new bike at a competitive rate and received great customer service. Thank you for your feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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