Bennetts Reviews 26,925

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 7,768 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often finding quotes significantly cheaper than other providers, even for multi-bike policies or renewals. The service is consistently praised for its professionalism and efficiency, with many appreciating the ease of the online application process and the smooth renewal system. Reviewers also commend the staff and customer service for being helpful, polite, and knowledgeable, making interactions pleasant and resolving queries effectively. However, some people mentioned that the phone call process could be lengthy, and a few found the online quote system confusing if parameters changed. Additionally, a small number of customers expressed dissatisfaction with unexpected charges or an increase in excess fees.

What people talk about most

Price

Users describe positive interactions with price, often finding it competitive and reasonable, with some... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent customer... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent customer care and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the online application process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was advised about a month before renewal and had a look at my policy. Discovered that I wasn't insured for commuting, so tried to change new insurance policy to include commuting but wasn't able to.... See more

Rated 5 out of 5 stars

We’ll been insured with Carole Nash for years ditch them too expensive? My Z1000 is insured with Bennett motorcycle insurance so decided to get my other three motorcycle insurance with Bennett’s well... See more

Company replied

Rated 5 out of 5 stars

Competitively priced quality motorcycle insurance. You can possibly buy cheaper - but Good Lord forbid - If you needed to call on "their" services - can you trust them? I totally trust Bennetts - well... See more

Company replied

Rated 5 out of 5 stars

Let down with my last insurance company went to money supermarket found Bennett's and got a professional service in every detail and prices were very good.the assistant explained everything I needed a... See more

Company replied


Company details

  1. #103 of 170 best companies in Insurance broker
  2. #80 of 223 best companies in Insurance agency
  3. #34 of 136 best companies in Insurance company
  4. #3 of 11 best companies in Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27k reviews

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1-star

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Rated 1 out of 5 stars

After adding a new bike to my policy

After adding a new bike to my policy, which they quoted an extra £800 per year, I found another insurance company that would do it £700 cheaper for the same cover, so will be cancelling within my 14 days!! And changing to a different insurance company Shocking!!

21 May 2026
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Reply from Bennetts

Hello Matthew,

We appreciate you sharing your experience regarding the policy adjustment and your decision to switch providers. We are sorry that our quote for adding your new bike did not meet your expectations. Your feedback is valuable, and we will review this.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Best overall value for money proven…

Best overall value for money proven track record and great customer service

26 May 2026
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Reply from Bennetts

Hello Ray,

We truly appreciate your fantastic feedback! We are delighted to hear you value our overall value, proven track record, and great customer service.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

An easy renewal process offering a…

An easy renewal process offering a great price to cover my bikes.

21 May 2026
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Reply from Bennetts

Hello Jimmy,

We're so pleased you found our renewal process easy and the pricing great for your bikes. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Always good service when adding/…

Always good service when adding/ changing a bike over. Polite staff who know the business. Been with bennets for 3 yrs now. No reason to change at renewal time.

21 May 2026
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Reply from Bennetts

Hello Phil,

We're so happy to hear you've consistently received good service and that our staff's knowledge has been helpful. Thank you for your loyalty over the past three years!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good service and talking to a person…

Good service and talking to a person not a computer 😁👍

26 May 2026
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Reply from Bennetts

Hello Stephen,

We're so happy you appreciated speaking with a person! Thank you for your kind words.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Fast service all done online in 20…

Fast service all done online in 20 minutes amazing

21 May 2026
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Reply from Bennetts

Hello Peter,

We're so happy to hear you had such a quick and easy online experience. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great service

26 May 2026
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Reply from Bennetts

Hello Shaun,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Happy,Second time insuring with Bennett’s,and…

Second time insuring with Bennett’s,and happy to do so.
They made it easy quick and professional.

24 April 2026
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Reply from Bennetts

Hello,

We are so pleased you found our service easy, quick, and professional for your second time insuring with us. Thank you for your feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

great fair price

19 May 2026
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Reply from Bennetts

Hello Andrew,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Once again got the best deal on…

Once again got the best deal on motorcycle insurance

30 July 2025
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Reply from Bennetts

Hello Edward,

We are so glad we could provide you with an excellent deal on your motorcycle insurance!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

To date I have been very happy with…

To date I have been very happy with Bennetts motorcycle insurance which seems to be comprehensive and reasonably priced.

24 May 2026
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Reply from Bennetts

Hello Nicky,

We're so pleased you're happy with our comprehensive and reasonably priced motorcycle insurance. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Straightforward insurance for an old man on a old bike

Easy and straightforward options of cover and at a competitive price.

13 May 2026
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Reply from Bennetts

Hello Martin,

We appreciate your positive feedback! We're glad you found our cover options easy, straightforward, and competitively priced. Thank you for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Let down with my last insurance company…

Let down with my last insurance company went to money supermarket found Bennett's and got a professional service in every detail and prices were very good.the assistant explained everything I needed and sorted it out in minutes.would recommend to all motorcycle riders to give them a go.your,s Mr.S.I.ngham.

19 May 2026
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Reply from Bennetts

Hello Stephen,

We are so glad to hear we could provide such a professional and efficient service, especially after your previous experience. We truly appreciate your recommendation to fellow motorcycle riders. Thank you for your wonderful feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Simple and cost effective

Simple and cost effective

13 May 2026
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Reply from Bennetts

Hello Kevin,

We're glad you found our service simple and cost-effective. Thank you for your feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy to use and good price

I have used them for a few years now, I like the fact that they send the renewal quote and don't just auto renew, price is always reasonable and website portal is easy to navigate.

18 May 2026
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Reply from Bennetts

Hello Tink,

We appreciate you sharing your experience. We're glad you value receiving renewal quotes and find our pricing reasonable. It's great to hear our website portal is easy to navigate.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

It was very easy to go through getting…

It was very easy to go through getting the insurance. It is great that I can turn off auto renewal easily.

19 May 2026
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Reply from Bennetts

Hello Mark,

We're glad you found getting insurance easy and appreciate your positive feedback. We're happy that the auto-renewal option is convenient for you.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very easy to use

20 May 2026
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Reply from Bennetts

Hello Paul,

We are so pleased to hear you found it easy to use. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

I went through confused.com

I went through confused.com. Bennet's website was simple and easy. I had a good price for comprehensive coverage.

19 May 2026
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Reply from Bennetts

Hello,

We're so glad to hear you found our website simple and easy to use, and that you received a good price for comprehensive coverage! Thank you for your positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hello Caroline,

We're glad you found us helpful and easy to sort out. Thank you for your feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 2 out of 5 stars

One Sales person was awful

One Sales person was awful. The next Sales person was very good, but it’s my spoilt my experience.

13 May 2026
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Reply from Bennetts

Hello Kevin,

We regret that your initial experience was unsatisfactory. We are addressing this feedback to improve our service for everyone.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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