Bennetts Reviews 26,913

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 7,768 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often finding quotes significantly cheaper than other providers, even for multi-bike policies or renewals. The service is consistently praised for its professionalism and efficiency, with many appreciating the ease of the online application process and the smooth renewal system. Reviewers also commend the staff and customer service for being helpful, polite, and knowledgeable, making interactions pleasant and resolving queries effectively. However, some people mentioned that the phone call process could be lengthy, and a few found the online quote system confusing if parameters changed. Additionally, a small number of customers expressed dissatisfaction with unexpected charges or an increase in excess fees.

What people talk about most

Price

Users describe positive interactions with price, often finding it competitive and reasonable, with some... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent customer... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Customer service

People report positive experiences with customer service, highlighting excellent customer care and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the online application process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was advised about a month before renewal and had a look at my policy. Discovered that I wasn't insured for commuting, so tried to change new insurance policy to include commuting but wasn't able to.... See more

Rated 5 out of 5 stars

We’ll been insured with Carole Nash for years ditch them too expensive? My Z1000 is insured with Bennett motorcycle insurance so decided to get my other three motorcycle insurance with Bennett’s well... See more

Company replied

Rated 5 out of 5 stars

Competitively priced quality motorcycle insurance. You can possibly buy cheaper - but Good Lord forbid - If you needed to call on "their" services - can you trust them? I totally trust Bennetts - well... See more

Company replied

Rated 5 out of 5 stars

Let down with my last insurance company went to money supermarket found Bennett's and got a professional service in every detail and prices were very good.the assistant explained everything I needed a... See more

Company replied


Company details

  1. #103 of 170 best companies in Insurance broker
  2. #80 of 223 best companies in Insurance agency
  3. #34 of 136 best companies in Insurance company
  4. #3 of 11 best companies in Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

27k reviews

5-star
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1-star

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Rated 3 out of 5 stars

the adviser was friendly however

the adviser was friendly however, i am totally disgruntled at not being able to pay monthly. That was the whole reason i came to Bennets. Apparently my bank, which I've used for around 30 years, was not one that your company dealt with and i had to pay the full yearly amount at once.

21 May 2026
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Reply from Bennetts

Hello Harri,

We appreciate your feedback and understand your frustration regarding the payment options. We recognise how inconvenient it must have been to not be able to pay monthly as you had intended.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Excellent service

Excellent service

26 May 2026
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Reply from Bennetts

Hello Ashley,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Service provided was top notch and has…

Service provided was top notch and has brought many good rides out because of them

20 July 2025
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Reply from Bennetts

Hello Wayne,

We're so glad to hear our service has led to many enjoyable rides! Thank you for your wonderful feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Exhalent service and price highly…

Exhalent service and price highly recommended

26 May 2026
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Reply from Bennetts

Hello Garry,

We appreciate your positive feedback. We are happy you received excellent service and price. Thank you for your recommendation.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

So easy good price

So easy good price

19 May 2026
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Reply from Bennetts

Hello Phil,

We are so glad you found it easy and well-priced.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

The online quoting form was simple to…

The online quoting form was simple to use. Priced Options were included and clear to understand which gave me confidence in Bennett being an honest company to deal with. I have had good experiences with Bennett previously and they are very well known.

26 May 2026
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Reply from Bennetts

Hello Geoff,

We appreciate you taking the time to share your positive experience. We are delighted to hear that our online quoting form was simple to use and that the pricing options were clear. We value your confidence in our transparency and are glad to know you've had good experiences with us. Thank you for your feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Good

Was very easy to do online

26 May 2026
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Reply from Bennetts

Hello Gary,

We're glad it was easy online. Thank you for your feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Good response with quote

Good response with quote
Friendly and helpful telephone staff

26 May 2026
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Reply from Bennetts

Hello Mark,

We're glad our team was friendly and helpful, and that you received a good quote! Thank you for your feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Explained everything about policy …

Explained everything about politics etc. Price was near ok considering my age and years riding. Operator was brilliant..

21 May 2026
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Reply from Bennetts

Hello Brian,

We're so glad you had such a positive experience and appreciated the operator's insights! Thank you for your kind words.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good service.

Good service.

26 May 2026
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Reply from Bennetts

Hello Ray,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Renewal was very competitive

Renewal was very competitive, did a search for others, but with all included it was very good.
I had meant to phone and add another bike before renewal, but got dates mixed up, so ended up phoning on day after renewal to add other bike & was very happy with service & price, so overall, very happy

21 May 2026
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Reply from Bennetts

Hello William,

We are so pleased to hear that our renewal options were competitive and that you found value in what we offer. It's wonderful to know that adding your other bike was a smooth and satisfactory experience. Thank you for sharing your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 1 out of 5 stars

After adding a new bike to my policy

After adding a new bike to my policy, which they quoted an extra £800 per year, I found another insurance company that would do it £700 cheaper for the same cover, so will be cancelling within my 14 days!! And changing to a different insurance company Shocking!!

21 May 2026
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Reply from Bennetts

Hello Matthew,

We appreciate you sharing your experience regarding the policy adjustment and your decision to switch providers. We are sorry that our quote for adding your new bike did not meet your expectations. Your feedback is valuable, and we will review this.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Best overall value for money proven…

Best overall value for money proven track record and great customer service

26 May 2026
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Reply from Bennetts

Hello Ray,

We truly appreciate your fantastic feedback! We are delighted to hear you value our overall value, proven track record, and great customer service.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

An easy renewal process offering a…

An easy renewal process offering a great price to cover my bikes.

21 May 2026
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Reply from Bennetts

Hello Jimmy,

We're so pleased you found our renewal process easy and the pricing great for your bikes. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Always good service when adding/…

Always good service when adding/ changing a bike over. Polite staff who know the business. Been with bennets for 3 yrs now. No reason to change at renewal time.

21 May 2026
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Reply from Bennetts

Hello Phil,

We're so happy to hear you've consistently received good service and that our staff's knowledge has been helpful. Thank you for your loyalty over the past three years!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good service and talking to a person…

Good service and talking to a person not a computer 😁👍

26 May 2026
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Reply from Bennetts

Hello Stephen,

We're so happy you appreciated speaking with a person! Thank you for your kind words.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Fast service all done online in 20…

Fast service all done online in 20 minutes amazing

21 May 2026
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Reply from Bennetts

Hello Peter,

We're so happy to hear you had such a quick and easy online experience. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great service

26 May 2026
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Reply from Bennetts

Hello Shaun,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Happy,Second time insuring with Bennett’s,and…

Second time insuring with Bennett’s,and happy to do so.
They made it easy quick and professional.

24 April 2026
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Reply from Bennetts

Hello,

We are so pleased you found our service easy, quick, and professional for your second time insuring with us. Thank you for your feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

great fair price

19 May 2026
Bennetts logo

Reply from Bennetts

Hello Andrew,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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