Beautiful hand made natural shelf for above our new woodburner. Very easy to order online. Superb craftsmanship Thick solid beautiful wood beam. Sensible price and arrived promptly. Love that... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered a coffee table and honestly cannot compliment it enough. The wood is beautiful and the hairpin legs just look fantastic against it. We've just moved and had been looking for a table for age... See more
Company replied
Great company to deal with, excellent customer service from Jack. We ordered 1 x long length rustic shelf with inverted brackets and 2 x short length rustic shelves with inverted brackets. The qualit... See more
Company replied
Dealing with Ben Simpson Furniture was a pleasure. The business gives the impression they are proud of their products and care about their customers. The item came in good time and was well packaged,... See more
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Company details
- #125 of 393 best companies in Home Furniture Shop
- #72 of 228 best companies in Bedroom furniture shop
- #33 of 78 best companies in Furniture Manufacturer
- #10 of 18 best companies in Rustic Furniture Shop
- #3 of 10 best companies in Shelving Shop
Written by the company
We create handmade, bespoke & sustainable wooden Furniture & Shelving while maintaining the highest level of customer service & environmentally friendly working practices. At a fair honest price!
Contact info
United Kingdom
- bensimpsonfurniture.com
4.8
Excellent
219 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Ordered 4 shelfs off this company
Ordered 4 shelfs off this company. Unfortunately 1 shelf had been damaged in transportation. I rang the office and told them...after a very positive discussion they sent me out a new shelf. The quality of the shelfs and after sales service, is second to none. I would not hesitate in using this company again. Thank you.
25 November 2025
Unprompted review
Reply from Ben Simpson Furniture
Thank you for sharing your experience. We’re so sorry that one of the shelves arrived damaged, but we’re really glad the team could get a replacement out to you quickly. It’s wonderful to hear that you’re happy with the quality and the support you received — that means a lot to us :)
Bought a kitchen table and bench
Bought a kitchen table and bench. Delivered extremely quickly. Easy to assemble. The product is of extremely good quality.
I had a slight query that I raised via email. Customer service was second to none.
Highly recommend this company
20 November 2025
Unprompted review
Reply from Ben Simpson Furniture
Thank you so much for your wonderful feedback. We’re delighted to hear that your table and bench arrived quickly, were easy to assemble, and that you’re pleased with the quality. It’s great to know our team could help with your query too — we’re always here if you need anything!
The shelves are great
The shelves are great, just as advertised. They arrived really promptly and I'm delighted with them.
24 November 2025
Unprompted review
Reply from Ben Simpson Furniture
Thank you for the lovely review! We’re so glad to hear the shelves arrived quickly and were exactly what you were hoping for. It’s great to know you’re delighted with them. Thanks again for choosing us!
Best experience by a company I’ve had
Best experience by a company I’ve had, incredible customer service and incredible products also
10 November 2025
Unprompted review
Reply from Ben Simpson Furniture
Thank you so much for sharing this — it truly means a lot to our whole team. We’re delighted to hear that both the service and the product hit the mark for you!
Beautiful hand made natural shelf for…
Beautiful hand made natural shelf for above our new woodburner. Very easy to order online.
Superb craftsmanship
Thick solid beautiful wood beam.
Sensible price and arrived promptly.
Love that they plant more trees for every tree used in their fabulous wooden furniture range.
Well done guys. A great business for the uk. You are an inspiration
10 November 2025
Unprompted review
Reply from Ben Simpson Furniture
Thank you so much — we’re thrilled you love your handmade shelf and really appreciate your kind words about our craftsmanship and sustainability!
Very pleased with my beautiful coffee table
My coffee table was the second purchase I've also bought a shelf and coat rack, very pleased with all very good service. Highly recommend this company.
21 October 2025
Reply from Ben Simpson Furniture
That’s so lovely to hear — thank you!
We’re really glad you’re happy with everything you’ve ordered and that the service has been up to standard.
Your recommendation and repeat custom mean the world to us :)
Rustic Wooden Shelf - Inverted Brackets
So happy with my gorgeous Rustic Wooden Shelf and Inverted Brackets, chose dark oak. Looks fantastic in the kitchen. Great service and love the option to donate to plant a tree. Happy customer.
21 October 2025
Reply from Ben Simpson Furniture
Thank you so much for your wonderful review!
We’re thrilled to hear your shelving looks fantastic in your kitchen — dark oak is such a beautiful choice.
It’s great to know you appreciated the tree-planting option too.
Thanks for supporting sustainable craftsmanship!
The choice available
The choice available, the quality of the product, the ease of ordering, the helpful and very efficient and friendly staff, the delivery process and the absolute value for money. This is a top quality item
None of your Ikea stuff Yes , Ikea does sell good items but not in the same league as Ben Simpson
20 October 2025
Reply from Ben Simpson Furniture
Thank you for your fantastic review!
We really appreciate your support and are so glad you’re enjoying the quality and value of your furniture :)
The shelves I purchased where exactly…
The shelves I purchased where exactly as per the photos on the website and may look even better in person. Great quality products and delivered fast and well packaged. I will definitely be using this company again in the future.
20 October 2025
Reply from Ben Simpson Furniture
That’s wonderful to hear — thank you for sharing!
It’s amazing to hear how much you are enjoying your shelving from us.
We really appreciate you taking the time to let us know! :)
beautiful item ,arrived very quickly …
beautiful item ,arrived very quickly , easy to assemble , and very affordable
17 October 2025
Unprompted review
Reply from Ben Simpson Furniture
Thank you so much for your kind words!
We’re thrilled to hear your order arrived quickly and that you’re enjoying your furniture. Your feedback means a lot to us — we love knowing we are making a real difference :)
It's a very nice looking table
It's a very nice looking table. I want to love it. It's got quite a few issues though, well mine does anyway. Every time I wipe it down with a cloth it leaves a dark brown stain on the cloth. To the point where the tables now a good bit lighter than when we got it. Doesn't take much either, wiped something of with a tissue earlier and got the same brown mark. The boards that make up the table aren't flat but a bit curved, so you have to be careful when putting a wine glass down as its easy to get wobble.
You also have to put the table together yourself. You have to drill into the planks, fix the metal beam on it and make sure everything's straight and suitably together. Its less of a table and more of a build your own table kit.
18 August 2025
Unprompted review
Great product
Great product, delivered quickly with clear instructions and fittings
17 September 2025
Reply from Ben Simpson Furniture
Thank you for your lovely feedback! It’s always a pleasure to hear when our customers are happy, and we’re so glad you’re enjoying your experience with us!
Reply from Ben Simpson Furniture
We’re so pleased to hear this! Your feedback is invaluable, and it’s always rewarding to know we’re on the right track.
Thank you for being part of our journey :)
Item was delivered quickly as needed it…
Item was delivered quickly as needed it with express delivery
17 September 2025
Reply from Ben Simpson Furniture
Thanks for leaving us such a great review. We’re thrilled to know we met your expectations and are grateful for your support.
It means the world to us!
Excellent products and service
Easy to order, quick delivery and quality products. Exactly what I wanted to finish off our new kitchen!
17 September 2025
Reply from Ben Simpson Furniture
Your review made our day! Thank you for choosing us and for sharing your positive experience—it’s exactly what we aim for.
We hope you continue to enjoy what we offer :)
Great service
Great service. Mantle piece looks great. Delivered promptly and well packaged
17 September 2025
Reply from Ben Simpson Furniture
We really appreciate you taking the time to share this review.
It’s wonderful to know that our efforts are making a difference, and we’re so glad you’re happy with your experience :)
Fantastic product and service!
Fantastic product and service! I ordered a stunning mantel beam in anticipation of installing our woodburner and it came beautifully packaged, with clear instructions and communication of delivery was also excellent. Thank you!
12 August 2025
Unprompted review
Reply from Ben Simpson Furniture
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with us.
Your feedback means a lot and motivates our team to keep delivering the best :)
Beautiful floating shelf
I ordered a floating shelf, the whole process from beginning to end was easy and simple. It arrived when they said it would, it is a solid good quality product and is truly beautiful. I will definitely be using this company again in the future.
16 August 2025
Unprompted review
Reply from Ben Simpson Furniture
Thank you so much for your feedback! We are so glad you love your shelf and we are really happy to had a great experience when ordering :)
A quality product and service
I am absolutely delighted with my bespoke shelf and brackets from Ben Simpson Furniture . Ordering was easy , my order arrived quickly and was carefully packaged with helpful installation instructions .
Ben Simpson furniture obviously takes great pride in providing a high quality product and service . Absolutely recommend .
6 August 2025
Unprompted review
Reply from Ben Simpson Furniture
We're overjoyed to hear about your positive experience with Ben Simpson Furniture. Thank you for taking the time to share your thoughts :)
Beautiful Shelves
The items were very well packed and the shelf are beautiful. Really made a big difference in my kitchen 👌
18 August 2025
Reply from Ben Simpson Furniture
We appreciate your positive feedback Henning! It's great to know that our shelves have met your expectations. If you ever have any questions or need assistance, feel free to reach out.
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