As described and shown. Even though was longer than expected tracking was accurate so was able to follow process
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Product is good, albeit smaller than it appears in the adverts.
They look good took longer to come than I thought
The coins are what I expected, would have thought they all would have been shipped in one box, instead of a bag.
Company details
Written by the company
Welcome to our online shopping platform. Our primary objective has always been to provide an extensive range of high-quality products across diverse categories.
Contact info
4635 Ward Road, 79906, El Paso, United States
- support@bernadetee.co.uk
- bernadetee.co.uk
3.2
Average
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was a problem
Delivery was a problem. Email said that it had been delivered on 17 th. Not to my knowledge found it outside behind a stool in garden. Thought I'd been scammed at first. Already have one of their dresses and decided to order another colour. Comfortable to wear.
21 August 2024
Unprompted review
Unhappy Customer
I ordered two pairs of loafers. They sent the wrong size. I contacted them and they offered me £3 compensation and I should give them to someone else. This went back and forth for two weeks, they offered me £5 then £9. As my order was just over £40 I am not happy. I offered to return them and send me the size I ordered or give me a full refund. All they said was it would cost too much for me to return the items. I asked then to be passed onto a manager and have heard nothing since. Terrible company stealing people's hard earned money. They should be closed down😡🤬
27 May 2024
Unprompted review
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY
I ordered a jumper which was no way near the size advertised and was not the quality I was expecting. It has been impossible to get return and refund details from them. They just keep asking me for a photograph of the problem (hard to do when it’s about sizing and quality) and then referred to other websites which don’t work. RIP OFF!
8 April 2024
Unprompted review
Ordered 9 Feb - still not received
Ordered 9 Feb - it's now 31 Mar and according to tracking info is in transit from Birmingham UK since 9 Mar. Keep asking where it is and they tell me I was given wrong tracking details so I checked my order details on their website and it sends me to the original tracking number. I think the site is a scammer and would not give it any stars if that were allowed!
31 March 2024
Unprompted review
Ordered two dog harness
Ordered two dog harness. Paid £24 for the two. When received found they are faulty. Emailed them and they offered me £2 compensation! Avoid
25 March 2024
Unprompted review
I suggest this site are SCAMMERS as I…
I suggest this site are SCAMMERS as I am waiting an absolute amount of delivery time. I tract and my package is suppose to be in Dundalk Ireland for past 4 weeks.
Sender can not provide details of courier.
There customer service will not respond.
DONT DO BUSINESS WITH THESE PEOPLE
20 March 2024
Unprompted review
Keep well away con artist
I haven't received my order been waiting for 8 weeks you've lied to me about the order do the right thing and give me a full refund
15 January 2024
Unprompted review
Perfect for Halloween!
2 September 2023
Unprompted review
I bought size 11 for 6y girl .
I bought size 11 for 6y girl . It’s perfect
30 August 2023
Unprompted review
These shoes are so comfortable
These shoes are so comfortable. I love the fit and style.
9 July 2023
Unprompted review
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