Berry Recruitment Reviews 

115
TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were unhappy with their experience overall. Many people experienced extremely rude and unprofessional behavior from certain staff members during their scheduled interviews and onboarding processes. Consumers pointed out that some employees lacked basic courtesy, displaying poor communication skills and a complete lack of empathy. Some reviewers were happy with the polite and genuinely helpful agents who provided wonderful support. Clients appreciated the friendly staff members and successful job placements that made finding new work much easier. People also mentioned that these dedicated workers went above and beyond to secure permanent contracts for them.

What people talk about most

Staff

Users describe ambiguous interactions with staff. While some reviewers report wonderful, polite, and helpful... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Issue 1: I actually was notified that I had received a job or interview or something and had to log in to Berry recruitment to view it, but I couldn't log in and all the options they gave on the ph... See more

Company replied

Rated 1 out of 5 stars

Don't bother with this agency they try waste loads of your time. They said they had an interview ready next day soon as I register on there app. Called next day said there's no interview or job. I m a... See more

Company replied

Rated 1 out of 5 stars

Collette who i unfortunately had to speak to twice is extremely patronising and rude. I really needed some help over the phone and was spoken to very badly. When I asked her why she was being so rude... See more

Company replied

Rated 1 out of 5 stars

I am still shaking from my interaction with the Warrington branch lady. I’ve never been so spoken down on like this. She totally ignored when I said I was sick, spitefully said I was complaining and s... See more


Company details

  1. Recruitment

Written by the company

Berry Recruitment is at the forefront of the recruitment industry, renowned for its excellence in serving diverse sectors. With a stronghold in sectors like hospitality, catering, driving, industrial, construction, office, and more, We stand as a leading and reliable recruitment company. Our proficiency extends to both temporary and permanent roles, providing a solution for job seekers across the UK. Innovation meets convenience with the Berry Recruitment Jobs app, a pioneering tool that simplifies the job search for temporary roles, available to download for free from both Apple and Google Play store. This app empowers individuals to explore temporary work opportunities with ease. It's designed to streamline the job-seeking process, presenting a wide array of options at your fingertips. Whether it's a short-term assignment or a step towards a longer-term career path, we can help job seekers navigate opportunities effortlessly. With the app advancement, Berry Recruitment's commitment to embracing technology for the benefit of both employers and job hunters sets us apart from our competitors. As the world of recruitment continues to evolve, Berry Recruitment remains dedicated to enhancing accessibility and efficiency in matching great talent with the right roles.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

115 reviews

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1-star

No recent history of asking for reviews

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Replied to 56% of negative reviews

Typically replies within 48 hours

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2.5

All reviews

(115)

34 reviews in the last 12 months

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Rated 1 out of 5 stars

WRONG AGENCY

All the Negative reviews here are true, don’t waste your time with them, you need to fight for your money before you get paid.

The agency has few clients because of their unprofessional behaviour & if they see you are smart, they stop giving you shift and start targeting another novice

9 June 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us feedback regarding your recent experience. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 5 out of 5 stars

Great company to work with.

Great communication, paid me every single hour I've worked for them and on time. The girls in the Darlington office, Millie and Dani are down to earth in term of communication, knowledgeable and understanding. It's great working with them. Highly recommended.

18 November 2024
Unprompted review
Rated 1 out of 5 stars

If there was 0 stars I would give that

If there was 0 stars I would give that. I entered my details on the website and later was contacted by a member of staff via whatsapp. After reading the reviews I decided not to proceed. When the agent messaged me I told her I wasn’t interested anymore, she kept questioning me why, I said I don’t need a job anymore, she was so rude, she started swearing at me. I have taken screenshots for proof and will be taking this further. Stay away.

24 April 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us feedback. We are sorry to hear you were not satisfied with the service provided. We would like to investigate this further, please could you email us at myexperience@berryrecruitment.co.uk to discuss this directly. Kind regards, Zoe

Rated 5 out of 5 stars

Charlie couldn’t have been more…

Charlie couldn’t have been more helpful, knowledgeable honest and professional she’s placed at the KingsLynn office I recommend anyone looking for a job in this area to contact her you will not be disappointed

17 April 2025
Unprompted review
Rated 1 out of 5 stars

Bad recruitment agency

Put in for a job got told that the position wasn't available anymore however we can put you forward for this one so I said yes and I got told someone more qualified had gotten it, the job was delivering milk at night, then they text me with another job and the same happened and now not heard from them in 3 weeks, bad recruitment agency.

1 April 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us feedback regarding your recent experience. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

Absolutely horrible

Absolutely horrible. Very very bad.
Worst company I have ever worked for

21 March 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us a review. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

Strung along for 2 months

I applied for a temp admin role in late December, had a call with one of the recruiters and filled in/sent over all the required documents. Had a registration call at the start of January where the recruiter advised everything was good to go.

Didn't hear anything for a while, so I asked the recruiter if the role was still going ahead, she said it was, and that she was just waiting on the client confirming some details. Radio silence again followed, so I asked for another update, and was told again they would be in touch once they finalised everything.

Last night I saw the job reposted and I'm utterly disgusted that they would string me along for 2 months with no obvious intention of taking me on. I turned down other roles for this, and now I have to start my job search all over again.

I since have deleted my account with this agency and I will be avoiding applying to them again. I would not recommend Berry Recruitment to anyone actually looking for a job.

25 February 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us feedback regarding your recent experience. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

Can't even this company a 0 wish I…

Can't even this company a 0 wish I could I have worked for these for just over a month and had 2 days work . The set up was quick to get me on system just to get no jobs this company is a scammer . You keep applying for jobs just to get refused constantly. I am qualified for these jobs yet don't get them if I was you and thinking of joining berry recruitment don't bother look for something else . I have deleted my account with them and looking for something else now. Don't ring them asking about applications either they just don't care and are rude as hell giving jobs to regular staff . Sod everyone else . Worst company ever. I applied for a private hospital catering job which didn't exist. When I rang to ask were it was. The response was this was just to get you on the system so there putting fake jobs online so you apply for them so they get there commission for you joining there scam

24 January 2025
Unprompted review
Rated 1 out of 5 stars

100% need to avoid this agency at all…

100% need to avoid this agency at all costs. The staff are no help at all and need to be trained professionally, same goes for the manager. I asked to reschedule my interview as something had come up but instead of rescheduling they questioned me and then at the end did not reschedule for me.

16 January 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Matthew, thank you for taking the time to leave us your feedback. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

Staff at your branch in Oxford need to…

Staff at your branch in Oxford need to be retrained for customer service as there is a young lady who has a attertude problems. Rude and disrespectful.

8 January 2025
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Andrew, thank you for the feedback. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

Rude Management

Sad to say, i had a terrible experience on my screening process after my interview. For a hospitality company, the management are not very polite and ready to help employees in desperate times. I had an issue with my PCC, and needed guidance, phoned a lady, and was asked to get myself ready (open the link) and call back. I called back a couple of minutes later, only for Patrick to answer the phone, I tried explaining to him what i had on with the previous lady on the phone ,then he interrupted and said "yeah he knows" and proceeds to ask me how he can help me. I tried explaining to him over and over again that i cant get the help they assume i can. He followed to say i have called 5 times today and they already told me there was nothing they can do. His intonation and manner of approach was over the bar, it was almost as if he wanted to go wild with me........i kept my calm....bla..bla..bla.. he said its either i have to do it my self or i couldnt work with them...Then i terminated my application over the phone with them.

If you're reading this Patrick, you we're not nice to me, there we're several ways y'all coulda helped, I also work in hospitality and was a receptionist once, but instead of LISTENING to me, not hearing, LISTENING!!!, you were out for comebacks.

26 November 2024
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to give us feedback regarding your recent experience with us. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

Shocking communication from the Kings…

Shocking communication from the Kings Lynn branch. Absolutely no interest in you once the interview is complete - avoid.

7 November 2024
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi Deborah, thank you for taking the time to leave feedback. We’re sorry to hear you were not satisfied with your experience with us. If you’d like to discuss this further, please get in touch with us on myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

Rejector

This company always rejects application straight away without reviewing and supper unprofessional.

1 November 2024
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave feedback. We’re sorry to hear you were not satisfied with your experience with us. If you’d like to discuss this further, please get in touch with us on myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 2 out of 5 stars

So worked through berry as a processing…

So worked through berry as a processing assistant through Sopra. Overall the agency is below average. Consultants need to pay more time trying to support their candidates and less time just processing timesheets. Messed up my pay a couple of times and was supposed to get a loyalty bonus of £1200 which was supposed to be paid on the date the company said and wasn’t. Got a message back saying sorry there was a mix up in the finance department which is completely unacceptable. This job was a Saturday job so wasn’t a huge issue but for people relying on there wages week to week you will have a mental breakdown. Payments don’t come in on the agreed times. The company struggles with processing timesheets after bank holiday. If you would like me to recruit for payroll staff more than happy to. I’m not being funny but it’s one day so should be able to deal with bank holidays. Terrible candidate management and overall wouldn’t recommend. Very blasé attitude to late payments. Emailed about fining me more work once contract ended but nothing. Berry’s are supposed to be sweet but the agency is definitely not 😩.

25 October 2024
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us a review. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

Another agency to avoid

Longwinded registration app etc smoke and mirrors to look good but really don’t care or even know who’s working where etc. An app where they send u notifications all the time reminding you have shifts and even want you to tell them on app when you leave for work, all for their benefit as don’t seem to be able to spare even pen and paper to have a record of who’s where or should be paid what when comes to the one thing they have to do once get you in. Avoid

24 October 2024
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for taking the time to leave us a review. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

This company is a joke

This company is a joke. So first of all I applied for a job and then had an email telling me to ring up for more information and when I rang them they just told me to download their app… surely they could of just told me that through the email? Then when I finished the whole sign up process they told me they’d have work available in a couple of days but they didn’t contact me until about 2 weeks after that. The place that I got sent to for my first shift was probably one of the worst shifts I’ve ever done in my life, the place was a hell hole, and then to top it off berry did not pay me correctly, so I tried ringing, couldn't get through so I text and emailed them, still no reply and then the next day they deactivated my account from the app so that they don’t have to bother dealing with paying what they owe me! Absolute scumbags. Avoid this agency.

30 September 2024
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hello, thank you for taking the time to give us your feedback. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

I can’t believe all these 1 star…

I can’t believe all these 1 star negative reviews I signed up for berry recruitment and newly had a interview but after reading all these comments about staff especially at the Warrington branch I can believe it because the staff are so rude.

I’ve had to block the number because the keep texting me they ignore emails and are obsessed with you ringing them they don’t answer emails very quick the slightest question has to be a phone call but

this is ridiculous a quick question can be answered over a quick email I won’t be recommending this company to anyone all I asked is what training courses I needed to do over email but no I have to ring up its probably so they can be even more rude over the phone I’ve added a picture of them moaning because I made a Google review which I have ever right to

1 October 2024
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hello, thank you for taking the time to give us your feedback. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 5 out of 5 stars

Professional,Attentive & Helpful

Following a period of Employment ; I received Excellent & Professional Service , from everyone at Berry-Recruitment (Birmingham).
Hats-Off to Megan / Laura / Marie & Tyler...Many Thanks !!!

12 August 2024
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hi, thank you for the 5 stars and the great feedback! Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn £100 in vouchers for recommending them to us! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply). Kind Regards, Zoe

Rated 1 out of 5 stars

Applied for a job advertised by berry…

Applied for a job advertised by berry recruitment. Kira who originally was assigned to this job was great and managed this very well. Got me through with a zoom interview and then finally I went into the office for a second stage interview on Monday 15th hoping to hear back end of the week. Which I was told by both kira and Belal after calling several times hearing from belal that kira was unwell then another young lady I spoke to today confirmed she has left the business. There was no handover or anything. It was me chasing several times to find out if they had spoken to the client no one bothered to call me back. Then when I did call today at 3pm Belal did not want to speak to me clearly and told his work colleague that the client had taken someone else on. I think this is was poorly managed and as new candidate working in a recruitment company myself this has to be the worst experience speaking to an agency. I have asked to take my details off the system and will never be applying for a job with berry recruitment what a waste of 2 weeks!

23 July 2024
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hello, thank you for taking the time to give us your feedback. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

Rated 1 out of 5 stars

Worst Agency To Work With

Hello, Thank you for the series of hostility. It’s axiomatic you need slaves not workers which I’m not one. Attached to this email are screenshots of similar complaints. If I’m getting the same treatment by now, it means nothing has been done about it. I wasn’t trained in anyway to accommodate the level of disrespect and condescending actions I’ve received from Berry recruitment. I remember the very first call I put through to you guys, I was told I had to have stayed in the UK for 3 years, only then would I be able to register. I’d never heard of such. I asked if there was any other option ? The answer was “No(despicably, I must say) ” as a matter of fact, I assumed the person prolly wasn’t in a good mood. So I thought to call again hoping someone else would pick up. So, I called again, someone else this time(a male) picked up, then I asked the same question and told him the answer I’d received, he said if I could get a police report from my country, that would be fine. Contradicting informations, yea ??. I was told I needed my DBS and food safety training done to be able to get offers. Any other thing ?? “No”… few weeks in with barely any offer, I needed to do 2 extra trainings to be able to get offers. Really ?? Why wasn’t that added to the whole bunch from the very start ?? Obviously, No questions, you just do as you are told.

That lady no doubt is the same person I’ve been conversing with so far. Perhaps the issue really isn’t berry recruitment but rather the lady I’ve been conversing with. Always so hard to hold a conversation with, every word from her mouth is tainted with arrogance. So hubristic to the very core. This is the height of it. of all things that could pass as a lie, I would lie about travelling home ?? How does that sound ?? Calling me a liar for what exactly ??! I recorded this last call. I wish I did every single conversation I’ve had with you guys. Nonetheless, I’ll keep this one for future reference. And I can promise you, for as many people that care to know, I’ll tell about this humiliating experience. Even as a last resort, berry shouldn’t be considered as a sane agency to work with. It’s that horrible.
Thank you for the wasted efforts. Cheers

22 July 2024
Unprompted review
Berry Recruitment logo

Reply from Berry Recruitment

Hello, thank you for taking the time to give us your feedback. We’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe

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