Issue 1: I actually was notified that I had received a job or interview or something and had to log in to Berry recruitment to view it, but I couldn't log in and all the options they gave on the ph... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Don't bother with this agency they try waste loads of your time. They said they had an interview ready next day soon as I register on there app. Called next day said there's no interview or job. I m a... See more
Company replied
Collette who i unfortunately had to speak to twice is extremely patronising and rude. I really needed some help over the phone and was spoken to very badly. When I asked her why she was being so rude... See more
Company replied
I am still shaking from my interaction with the Warrington branch lady. I’ve never been so spoken down on like this. She totally ignored when I said I was sick, spitefully said I was complaining and s... See more
Company details
Written by the company
Berry Recruitment is at the forefront of the recruitment industry, renowned for its excellence in serving diverse sectors. With a stronghold in sectors like hospitality, catering, driving, industrial, construction, office, and more, We stand as a leading and reliable recruitment company. Our proficiency extends to both temporary and permanent roles, providing a solution for job seekers across the UK. Innovation meets convenience with the Berry Recruitment Jobs app, a pioneering tool that simplifies the job search for temporary roles, available to download for free from both Apple and Google Play store. This app empowers individuals to explore temporary work opportunities with ease. It's designed to streamline the job-seeking process, presenting a wide array of options at your fingertips. Whether it's a short-term assignment or a step towards a longer-term career path, we can help job seekers navigate opportunities effortlessly. With the app advancement, Berry Recruitment's commitment to embracing technology for the benefit of both employers and job hunters sets us apart from our competitors. As the world of recruitment continues to evolve, Berry Recruitment remains dedicated to enhancing accessibility and efficiency in matching great talent with the right roles.
Contact info
4 Porters Wood, AL3 6PQ, St Albans, United Kingdom
- 01727 868899
- info@berryrecruitment.co.uk
- berryrecruitment.co.uk
2.5
Poor
115 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 56% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Collette Ellis = Bully…
I spoke to Collete Ellis operations manager and I have never felt so degraded in my life. She was extremely rude laughed down the phone to me, and told me to go ahead and make a complaint, I suffer with anxiety ptsd and I just wanted to discuss a role around my needs and an interest in catering, she basically told me I wasn’t skilled enough, was very passive agressive towards me. Speaking to Collette has really broken my confidence in looking for work and being judged. I have never cried before after speaking to a so called professional until today.
25 June 2024
Unprompted review
Reply from Berry Recruitment
Hi, we’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe
I wouldn’t give them one star
I wouldn’t give them one star! You will note that the only good reviews are invited!! Which means they are from friends or family! Not genuine candidates! Very dishonest!
The woman I dealt with is so so rude and disgusting behaviour towards you and is absolute rubbish at her job and takes the shifts from you! She has no idea what is going on in her shifts for you! She lies all the time and back tracks on everything she says! She is disgusting person to talk to! She owes me money for shifts and she changes the amount of money you are paid once she has booked you in! And even then she will say she never booked you in, so when you turn up for your shift to be told you have no the shift and has been taken by your recruiter!!! It’s disgusting that she is allowed to use her family ans herself to fill the bookings after she said you have it!!!! and at the last minute without telling YOU! And then she doesn’t pay you when you turn up or given a day up because you thought you were working !
She is the most patronising rude person I have ever dealt with in a recruitment agency and she should not be allowed to be a recruiter !! Steer clear
15 March 2024
Unprompted review
Reply from Berry Recruitment
Hi, we’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe
The staff was very impolite
The staff was very impolite. She did not mention her name and just judged what I say during the conversation. She talked to me with very angry tone and I really cannot find out the reason. I will not use the platform anymore.
14 May 2024
Unprompted review
Reply from Berry Recruitment
Hi, we’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe
Horrible customer services!
First I was greeted on the phone with poor taste by no mention of a name just the company. Then I was asked why I’m not working anymore or why I gave up a job and when I said it was because of my mental health and finances she then judged me based on the fact that I’m not working. It was very poor, and I can’t believe I was spoken to you like that when I was approached by them for a position. She had no right questioning, why I gave up a job for my mental health. Very judgemental and very horrible first time experience.
10 April 2024
Unprompted review
Reply from Berry Recruitment
Hi, we’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe
(Warrington Branch) Manager is rude
(Warrington Branch) Manager is rude, argumentative, passive aggressive and a bully. Worst company and manager I have ever worked for, communication is poor. Totally disregards you and makes you feel like you're their child. Absolutely disgusting. Deactivated my account without warning
30 October 2023
Unprompted review
Reply from Berry Recruitment
Hi, we’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe
This company would deserve 0 stars
This company would deserve 0 stars, absolutely incompetent, the staff are lackluster, completely asinine, sent my résumé via email for a exam invigilator position to Ebony Sherrife in January 10, sent reference number also, so there cannot say they don't know what position, about the position, then was told someone will call me in 4 days, berry recruitment needs a lesson in responding, why tell someone going to call, and then intentionally forget.
10 January 2024
Unprompted review
Reply from Berry Recruitment
Hi, we’re sorry to hear you were not satisfied with the service provided. We aim to provide quality of service, professionalism and integrity and we regret to hear that you do not feel this was your experience. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Zoe
Worst agency ever, reviews are based on the best gets a voucher so all the 5 stars are lies
Alright unless u need time off for health reasons. Then they try and delete your app, or argue with you on the phone when u ask for a portion back uve only been away from less than a week. And they make out its covered..
If you want to be spoken to like a dog then this is your place..
Chances of getting taken on through a company working for these is slim as they charge over the odds, so your stuck with the agency. My experience just go straight to the source for a job. Agencies like this think people need them when they'd have no job if we weren't all stupid enough to sign up.... no guaranteed job like most after 13 week. Collette who organises most is rude and will call u stupid and things done the phone and if u have an emergancy shell tell u how so many poeple are off in other schools. Nothing to do with me but like I said if u want be treated like a dog work here.
Oh and the good reviews are where they ask for a review and say the best one picked will receive a voucher.. so blackmailing and fraud as no one who still works there can put a bad review... because they all want the crappy 20 pound voucher!!
19 January 2024
Unprompted review
Reply from Berry Recruitment
Hello, thank you for taking the time to review us. We’re very sorry to hear you were unsatisfied with the service provided. If you would like to discuss this matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Mel
Do NOT use Berry recruitment
I have never had the misfortune to be spoken to so rudely and with such arrogance as I did with the female recruitment consultant at the Warrington branch. Not only did she keep interrupting but was very insulting with her arrogance. When challenged about her rude and unprofessional behaviour, the call got terminated and she decided not to speak or resolve the matter.
I then emailed head office explaining what had happened in great detail and how I was treated and spoken down to.
They emailed back asking me not to take any further action and that they would resolve the issue but nobody ever got back to me, nor was I ever given an apology by anyone.
My advice is - unless you don't mind being spoken down to and insulted with pure arrogance, then stay clear of this agency. Also, if your looking for candidates to hire for your company, look for a professional one, not berry recruitment.
I hope this helps.
5 December 2023
Unprompted review
Reply from Berry Recruitment
Hello, thank you for taking the time to review us. We’re very sorry to hear you were unsatisfied with the service provided. If you would like to discuss this matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Jade
I working 2 years,its good agency
16 October 2023
Reply from Berry Recruitment
Hi Laura, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&Cs apply).
Kind Regards, Mel
Racist recruitment
The recruitment individual did not allow someone to translate for her as she doesn't understand English as well as I do.
19 September 2023
Unprompted review
Reply from Berry Recruitment
Hi, thank you for taking the time to review us. We’re sorry to hear you were not satisfied with the service provided. If you’d like to discuss the matter further, please email myexperience@berryrecruitment.co.uk. Kind Regards, Mel
Reply from Berry Recruitment
Hi Angele, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&Cs apply).
Kind Regards, Mel
The staff are easily accessible during…
The staff are easily accessible during working hours. They are also supportive and and help to resolve issues pertaining to work.
17 August 2023
Reply from Berry Recruitment
Hi, thank you for rating us 4 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel
Reply from Berry Recruitment
Hi Fulvio, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel
It very good
10 September 2023
Reply from Berry Recruitment
Hi, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&Cs apply).
Kind Regards, Mel
Not As Good As You Think
Am still working through Berry in Kings Lynn but the management need to get a hold of things. Always a struggle to get through on the phone, emails not responded to and a blaise attitude from some of the agents. Very quick to send you pointless surveys on how they are doing but cannot respond to important emails. Candidates, beware.
1 September 2023
Unprompted review
Reply from Berry Recruitment
Hi Gary, I have spoken with the branch and they will be in touch regarding your review directly. The surveys do come from another department so this communication is separate from the branch. We are sorry you feel this way regarding the communication and we hope to discuss this with you soon. Kind regards.
very prompt and quick response from…
very prompt and quick response from office and accounts dept.
10 May 2023
Reply from Berry Recruitment
Hi Bharat, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel
Good company
Berry Recruitment was keen on finding available positions for me.
My Recruitment agent was very helpful and outgoing to land me local work.
7 November 2022
Reply from Berry Recruitment
Hi Damion, thank you for rating us 4 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel
Pros
Pros: They never failed to pay my wages and when I need jobs they always been there for me. Cons: The only thing that I don't liked it was working under the Charles contract.
9 May 2023
Reply from Berry Recruitment
Hi Edward, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel
Reply from Berry Recruitment
Hi, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel
Constant work
27 July 2023
Reply from Berry Recruitment
Hi Danny, thank you for rating us 5 stars! We are pleased to hear you’ve had a great experience at Berry Recruitment. Did you know we offer a ‘Recommend a Friend’ scheme? If you know someone looking for work, you could earn up to £100* in vouchers for recommending them to Berry Recruitment! For more information, please visit our website www.berryrecruitment.co.uk/candidate-recommend (T&C’s apply).
Kind Regards, Mel
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