Bespoke Window Furnishings Reviews 

400
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 134 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the truly exceptional level of service received from start to finish. Customers frequently point out that the entire team is exceptionally friendly, polite, and professional, making every single interaction completely smooth and reassuring throughout the whole process. Consumers are also extremely pleased with the outstanding quality, superior craftsmanship, and beautiful appearance of the custom window shutters and blinds provided. Reviewers often highlight that the installation experts work efficiently, treat homes with great care, leave the work area completely spotless, and pay meticulous attention to detail.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

Users describe positive interactions with service, highlighting that the entire process from consultation to... See more

Product

People report positive experiences with product, noting that the shutters and blinds look beautiful and... See more

Quality

Consumers find quality to be positive, frequently highlighting the outstanding craftsmanship, beautiful... See more

User experience

Reviewers mention positive feedback about user experience, noting that the entire process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alan fitted our blinds a couple of years ago and they recently stopped working-entirely our fault and nothing to do with the quality of the blinds. They were also out of warranty, but Alan still came... See more

Company replied

Rated 5 out of 5 stars

Alan and his team fitted plantation shutters in our home. I can not praise them enough. From the initial site visit Alan instilled confidence and did not disappoint. He kept us informed, explaine... See more

Company replied

Rated 5 out of 5 stars

The team at BWF were amazing from start to finish. From an initial meeting and measure up (with no strings), to coming over to do the job and adjust one item the wife wanted, to demoing the product... See more

Company replied

Rated 5 out of 5 stars

Alan did a fantastic job installing our shutters. From the start, he was clear and transparent about timings, and the installation was completed to a brilliant standard - which lots of our family a... See more

Company replied


Company details

  1. Blinds shop

Written by the company

We are a family run business specialising in supplying and fitting bespoke shutters and blinds, to suit every room and space in your home. We will work with you every step of the way, advising on what we think would complement your window space. ​ Passionate about our business, we strive to go above and beyond your expectations, ultimately delivering that bespoke experience.


Contact info

5.0

Excellent

TrustScore 5 out of 5

400 reviews

5-star
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1-star

No recent history of asking for reviews

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5.0

All reviews

(400)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alan is really knowledgeable and very skill full…

Alan is really knowledgeable and very skill full. The process was easy from start to finish and we are absolutely happy with our shutters would definitely use him again cannot recommend enough.

18 December 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Jolene
Thank y Oli u for your fab review.
We are so glad you love your shutters 😊

Rated 5 out of 5 stars

Lee has done an excellent job from the…

Lee has done an excellent job from the very first day, starting with the measurements, all the way to installing the shutters. We ordered a shutter, and he handled everything professionally and efficiently.

17 December 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Marjan
Thank you so much for you great review, we are so glad Lee did a great job and that you are another of our happy clients 😊

Rated 5 out of 5 stars

Amazing

Lee was fantastic, the shutters look amazing. Professional from start to finish.

13 December 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Ian
Thanks for the great review, Lee will be chuffed 😊

Rated 5 out of 5 stars

Amazing service

Amazing service , very informative when measuring and listening to what we wanted .
Insolation quick and efficient.
Andy was very friendly , respectful of our property and young family running around.
Highly recommend!
We are so happy with the finished product.

5 December 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Tracy
Thank you so much for your lovely review, Alan will be chuffed 😊

Rated 5 out of 5 stars

Excellent service

Excellent service, so happy from start to finish. Very helpful when advising on what blinds to go for and we are over the moon with the end result. No mess when the blinds were installed.
Highly recommend.

4 December 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Megan
Thank you for you fab review, we are so pleased you are happy with our service 😊

Rated 5 out of 5 stars

Amazing Sales man with a lovely…

Amazing Sales man with a lovely approach .
Just had the front of the house fitted and ordered for the back windows .
Outstanding work thank you Alan

28 November 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Kaz
Thank you for you great review, and thank you for ordering the rest of your home with us 😊

Rated 5 out of 5 stars

Highly Recommended and Very Professional.

I had other quotes for shutters, but I felt that Alan from Bespoke Window Furnishings was honest and professional. He explained his products well and he gave me excellent advice. He was also very competitively priced and there was no pressure selling, or any false marketing gimmicks. I would highly recommend.

17 November 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Christine
Thank you so much for your lovely review😊
Lucy x

Rated 5 out of 5 stars

I recently used Bespoke Window…

I recently used Bespoke Window Furnishings after seeing their fantastic social media adverts and five-star Google reviews, and I’m so glad I did.

I emailed them to request a visit for measuring and to talk through the options, and they replied immediately. One of their main fitters, Lee, came out and explained the whole process clearly. He talked us through every type of shutter they offer, the different materials, and the delivery times for each. He then measured every window and door in the house that we wanted doing.

We chose our shutters from their huge range, placed the order, and before we knew it they had arrived — the lead time was impressively quick. Lee returned to fit everything himself, and he did an absolutely outstanding job. His workmanship is honestly second to none, and I say that as someone who professionally snags houses every day.

He completed every window in our home, including bay windows and French doors, and nothing was too much trouble. We’re absolutely delighted with the result — the shutters look fantastic and the quality of the fitting is exceptional.

Lee was extremely careful while unpacking, assembling, and installing the shutters. He avoided any damage to walls or reveals, made no mess whatsoever, and left everything spotless — you wouldn’t even have known he’d been.

We genuinely don’t know how we’ve lived so long without shutters. They’re brilliant: they give you privacy, add a great feature to the house inside and out, let in as much light as you want by adjusting the angles, fold back completely like a bifold door, and can even act as blackout blinds when needed.

We are currently painting and decorating so will add photos when the painters have finished

To say we’re happy is an understatement. We highly recommend Bespoke Window Furnishings — and definitely ask for Lee.

21 November 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Adam
Thank you so much for your great review, we are so glad you are happy with our service and products 😊

Rated 5 out of 5 stars

Bespoke Window Furnishings…

We have used Bespoke Window Furnishings several times, for various blinds, throughout our property. Alan is always so accommodating, he even came to take down our blinds when we had builders in and once they were done, he came back and re-fitted them for us, nothing is too much for him!
I wouldn’t hesitate to use bespoke window furnishings again and would highly recommend them to anyone that’s looking for that personal touch, that you don’t get with the bigger companies. Thank you once again Alan

11 November 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi David
Thank you so much for the amazing review 😊

Rated 5 out of 5 stars

Alan and Damien very warm and…

Alan and Damien very warm and hardworking. The attention to detail was amazing the shutters look fabulous. Would definitely recommend the company 😀

22 November 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Christine
Thank you so much for the fab review, we are so glad you love the end result x

Rated 5 out of 5 stars

Absolutely fantastic shutters

We had a wonderful experience and couldn’t recommend enough… in fact we have already and it’s only been a couple of weeks. The shutters are beautiful, Lee was extremely knowledgeable, gave us brilliant recommendations and installed them quickly. We will definitely be returning customers as we complete our house renovation.

26 October 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Chloe thank you so much for the great review, we are so glad you are happy with our service 😊

Rated 5 out of 5 stars

I recently had my new shutters…

I recently had my new shutters installed by Bespoke Window Furnishings, and I couldn’t be happier with the result. From start to finish, the service was exceptional. Alan and Damien were absolutely fantastic—professional, friendly, and incredibly skilled at what they do.
Their attention to detail was evident in every stage of the process, and the final finish is flawless.
I’m genuinely delighted with the outcome and highly recommend Bespoke window furnishings. A huge thank you to Alan and Damien for their incredible work!

20 November 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Claire
Thank you so much for your lovely review, our clients happiness is our main priority 😊

Rated 5 out of 5 stars

Excellent service and quality of work

We have placed an order for 2x honeycomb blinds and one roller blind with Lee from Bespoke Window Furnishing and he has been excellent!

He explained every detail to us during the measurement appointments and provided useful advice on how to achieve what we were looking for based on his many years of experience.

The blind installation could not have been smoother - done very quickly and the blinds look great.

We have also placed an order for shutters and we look forward to having those fitted by Lee soon as well!

Thank you Lee!

15 November 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Simona
Thank you so much for your fab review, they really do mean so much to us 😊

Rated 5 out of 5 stars

Had a wonderful experience with the…

Had a wonderful experience with the guys from bespoke.
From the initial survey to the installation date, they were very professional, quick at answering queries.
When time for installing came, they were quick focused, left everything spotless and gave tips on maintenance.
Would strongly recommend Bespoke Windows.

20 October 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Michela
Thank you so much for your lovely review 😊

Rated 5 out of 5 stars

Lee was great

Lee was great!
After removing my initial shutters we found there were issues with the finishing of the windows I had installed last year through another company. He was professional, patient and honest… he could have easily gone ahead and installed the new shutters without communicating the poor window finishes and was super patient with me whilst I had that problem resolved.
10/10 for customer service!

6 November 2025
Unprompted review
Rated 5 out of 5 stars

New thermal bi folding door blinds…

New thermal bi folding door blinds fitted today! Really pleased with the appearance and effectiveness on these attractive blinds. Chris completed the installation efficiently whilst demonstrating the functionality. Blinds look great and nicely compliments the kitchen’s overall appearance

13 November 2025
Unprompted review
Rated 5 out of 5 stars

I'm very happy with my new blinds

I'm very happy with my new blinds. Thank you Alan you made the whole process really easy. On time, great communication, very reasonable quote and one happy customer.

I highly recommend this independent business.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

I am so happy with my new blinds

I am so happy with my new blinds! Alan thank you. You made the whole process so easy. On time, great communication, very reasonable price and I’m a very happy customer.

Highly the recommend this Independant business.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Alan is an extremely dedicated…

Alan is an extremely dedicated professional. I went to 6 different suppliers, who all told me that the day and night pleated blinds style I wanted were not possible for my windows, prior to being referred to Alan. Not only did Alan find me an excellent quality product that worked for my windows but he also went back to the manufacturer post installation to obtain magnets and returned for a second time to install these to ensure a perfect fit. Meticulous and clearly takes pride in his work. 100% recommend

9 November 2025
Unprompted review
Bespoke Window Furnishings logo

Reply from Bespoke Window Furnishings

Hi Archana
Thank you so much for the amazing review, we are so pleased to have found the right blinds for you
😊

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