credit for having all four tools and for making them easy to find, which not everywhere manages. no credit at all for what happens once you set one. my monthly deposit cap disappeared twice thi... See more
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Used welcome bonus, cleared it slowly, everything counted correctly
Joined because coworker insisted, ended up winning lunch money.
Balance updated after each spin, then stopped for about ten minutes. Refresh fixed it, but the payment history lagged behind the whole time. Customer support was still showing the same old note aft... See more
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United Kingdom
- best-brand-board.com
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timed how long the lobby took
timed how long the lobby took, kettle on. eleven seconds cold, six after that, and about four once it had settled. the site claims it is optimised for mobile, which it is not.
Checked the withdrawal screen on my…
Checked the withdrawal screen on my break again, day 5, same pending line.
Deposits took 4 seconds each. The entire thing is built to be quick in one direction and slow in the other.
The confirm button blinked grey after I…
The confirm button blinked grey after I changed the amount. No error notice, no spinner, just a dead button until I refreshed. I ended up checking the identical screen again later.
The status gave no indication of what was supposed to happen next
Identity verification completed today
After a small £46 test
After a small £46 test, Live Roulette tables appeared closed after midnight... I asked support and got a vague wait message.
checked twice
checked twice, Document check Sat 7:54: selfie upload completed at Sun 21:26 but the file was not saved. Cashier screen contradicted the cashier on ticket #36847.
Cashback showed on the account banner…
Cashback showed on the account banner after work. Then the rewards tab stayed empty after relogging. that turned a small reward into homework.
The screenshot was already in the thread.. It was a small issue until the account pages kept disagreeing.
After my second coffee
After my second coffee, The cashier spinner ran for ages, then my deposit was still missing
Wagering page #6778 went sideways once…
Wagering page #6778 went sideways once reload code took the deposit on iPad in landscape but no active bonus appeared. Bonus screen showed a newer message without a visible account note.
new games ribbon is dated
new games ribbon is dated, which helps, so why is there no removed list?
One casino session
One casino session: old receipts were harder to find after 11 minutes than the games. Transaction log gave the same old reason and nobody gave a reason.
The session reminder arrived late
The session reminder arrived late, after I had already closed the game. Cute idea, useless timing. It felt like the site was ticking a box rather than helping anyone. No big speech from me, just fix the page before people pay
the platform is capable
the platform is capable, the running of this casino is not, consistantly.
one tap to deposit
one tap to deposit, 5 taps and a re entered card number to withdraw. the deposit page remembers everything and the cashout page remembers nothing, and after 4 months of the same thing i have stopped believing that is an accident
after setting play-time alert
after setting play-time alert: deposit limit had no timestamp inside the casino account and the cashier still worked. Bonus screen made the cashier wait messy to read at Thu 14:33.
The support ticket says "waiting for…
The support ticket says "waiting for player" even though I uploaded the card screenshot yesterday. I checked twice, same file, same status, no clear next step. The status did not explain the next step
the messy bit was Play-time alert…
the messy bit was Play-time alert screen: the cashier let another deposit through on the account page after my limit was saved. KYC status left pending in the account history while profile status said manual check.
after work I opened casino receipt…
after work I opened casino receipt #64719; my bank showed nothing while the casino receipt after testing £55 said paid. Email update made one payment page feel like a wasted break after I checked support ticket.
😐
Small detail
Small detail? Free spins from the casino promo disappeared after I logged back in nothing clear after that
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