Don't even waste your time like I did. Brought a BBQ for £450 got it home to build dent in the panel. Called was asked to bring the panel back to replace which they did and 40min round trip for m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Don't even waste your time like I did. Brought a BBQ for £450 got it home to build dent in the panel. Called was asked to bring the panel back to replace which they did and 40min round trip for m... See more
Company replied
The size of this carpet 360cm X 260cm was fine for our tent but was a bit surprised as it appears to be a Second, with several fibres frayed out like loose threads and where carpet has been joined th... See more
Company replied
Placed an order and a £500 deposit for a hot tub back in July on the understanding it would be delivered early September. Electrics fitted, base fitted, decking all planned and all good to go. A... See more
Company replied
Great suite for my garden with good quality materials. Delivery was amazing too I ordered on the Saturday and it was here Monday morning. Also Jack the delivery man was so kind and helpful to me as I... See more
Based in Wellingborough since 1983, Bestbuys is a large retail store which dramatically changes throughout the year to reflect the outdoor seasons. ----- For the summer, we have a huge range of Outdoor Furniture and Garden Accessories to help you make the most of your garden or patio. All of our items are on display for you to see and try, including our range of Patio Dining Sets, Corner Sets, Sofa Sets, Sun Loungers, Parasols, Gazebos and much more... We also stock a great selection of Charcoal Barbecues, Gas Barbecues, Fire Pits and Barbecue Accessories including BBQ Tools, Covers, Firewood, Smoking Wood Chips and more to help you enjoy some al fresco dining. Whether you like the authenticity of cooking using charcoal or prefer the convenience of gas, we have the perfect barbecue, accessories and fuel to get you grilling this summer. ----- If you are looking for a way to relax and take care of your body, a Hot Tub could be the perfect investment for you. Our range of Hot Tubs include the latest technology / features and are among the most energy efficient Hot Tubs on the market. You can relax in the knowledge that having installed over 1,000 Hot Tubs locally, our team of award-winning engineers are on hand to answer any questions you may have and offer expert after sales service and advice. ----- In the winter months, our store still features a reduced summer range, but also gradually shifts towards our range of Winter Clothing and Ski Wear. If you are looking for a warm waterproof jacket for those chilly morning walks or want to get kitted out for your upcoming ski trip or northern lights tour, we have a great range of winter clothing and accessories to help you enjoy the outdoors in comfort (Winter Clothing normally available in store from September – March). ----- To help you celebrate Bonfire Night and New Year’s Eve with a Bang, we have a huge range of fireworks available to buy in store from small sparkly fountains and low noise fireworks all the way up to large barrages, firework selection boxes and rockets (Please visit our website or contact our store for Firework sale dates). ----- Our team of friendly product experts are on hand in store to answer any questions you may have. We look forward to seeing you at our store in Wellingborough.
Nene Court, The Embankment, NN8 1LD, Wellingborough, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honest product at a very competitive price, plus free delivery. It was a no brainer!
Good value. OK returns policy. Limited selection of sleeping bags.
Much cheaper than anywhere else on the web, ordered in the morning, paid for 48h delivery and it was delivered the next day. Friendly and helpful lady on the phone too.
I received an e mail saying that the item had been dispatched.It was well packed and delivered promptly.I would buy from them again.
Excellent range of products and good value. Very quick delivery and processing.
Bestbuys Great Outdoor store offered the best price on the web and excellent service with delivery and support. Cannot fault them, its just a shame the actual store is so far away.
Excellent service . Had some queries and they were quick to respond. Friendly and efficient service and a great price. Would definitely recommend and will use again. Thank you guys.
The items ordered arrived promptly and as described. I had to make contact with the store regarding my payment method but they were very helpful and professional.
My only very slight grumble is the very limited delivery options (hence 4 instead of 5 stars). Although next day delivery is good, as the only option it makes for expensive delivery (20% of the order value). I would have been happy with a cheaper option as I didn't require the goods immediately.
That said, great price to start with and excellent service.
As the title suggests. I had researched the best passive cool box. I bought it from bestbuys as they were half the price of the leading camping stores and I recently found they were a third of the price to my local supplier
Speed and efficiency is the best way to describe the service I received with a excellent product that I needed.
I ordered a bulky item, which I had been searching for, and found it here at a great price. Placed my order a about 9 pm on Sunday, with standard delivery.. Confirmations by email Monday a.m. and on Tuesday P.M. it was delivered. Thank you to both The Great Outdoor Store and Parcel Force.
The ordering process was easy to navigate, item well priced, turned up on time, was packaged well and was just as described. I would happily buy from this company again.
Very happy with product which arrived quickly and as described item was also half the price of most competitors.
Product was not available to purchase online but after a brief email one was made available.
Great service and price. I will be back.
Helpful service from shop and item bought is brilliant but Delivery was not straight forward this was due to the courier company not the shop.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.