A) Current price My user experience on mobile apps. In the listing screen, I can see the starting bid price or current bid price. However, after I click to view the lot, I cannot s... See more
Company replied
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Went to collect to their Penang office to collect my won items from the auction. Except for this helpful Malay lady who was helping me, none of the others were even bothered to interact or help.... See more
As this is an auction of collectible banknotes and coins, please make sure all items listed at the auction are free of arguable - eg : post mint job, false/counterfeit , unless mentioned otherwise.
Company replied
Very good howevwr do improve on the front loading of lots in mobile application.
Company replied
Company details
Written by the company
Get in on the auction — bid LIVE online on art, antiques, jewelry, collectibles and property. Find online auctions from around the world at Best2Bid.
Contact info
Malaysia
- enquiry@best2bid.com
- best2bid.com
3.9
Great
35 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Wish to see a summary table of items we…
Wish to see a summary table of items we bid, if outbid, what is the current price... Real time summary table...
7 March 2022
Reply from Best2Bid Ventures Sdn Bhd
Thank you for letting us know about this. Your feedback helps us do better.
Will let our product manager know about this :D
Outdated website bidding platform
7 February 2022
Reply from Best2Bid Ventures Sdn Bhd
Dear Mr Liaw, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free to reach out to enquiry@best2bid.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Reply from Best2Bid Ventures Sdn Bhd
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
My user experience and suggestion.
A) Current price
My user experience on mobile apps.
In the listing screen, I can see the starting bid price or current bid price. However, after I click to view the lot, I cannot see the price, unless I need to click "Bid Now".
My suggestion on mobile apps.
To show the current price in the screen flow. Easy for bidder without click "Bid Now".
B)Lot listing filter.
My user experience on mobile apps
When there are too many lots, the mobile apps load the listing start from lot number 1 until to end, the mobile apps took long time to complete the loading. Sometimes bidder only interested on certain category only.
My suggestion on mobile apps.
More category/criteria for user to choose, for example, day 1, day 2, banknotes, coins, malaysia, oversea, from lot number to lot number, etc..
31 January 2022
Reply from Best2Bid Ventures Sdn Bhd
Thank you for letting us know about this. Your feedback helps us do better.
As this is an auction of collectible …
As this is an auction of collectible banknotes and coins, please make sure all items listed at the auction are free of arguable - eg : post mint job, false/counterfeit , unless mentioned otherwise.
27 December 2021
Reply from Best2Bid Ventures Sdn Bhd
Thank you for letting us know about this. Your feedback helps us do better.
A lot of missed press unable to cancel
27 December 2021
Reply from Best2Bid Ventures Sdn Bhd
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
If possible please send notification…
If possible please send notification when the bidding item is started, it will be nice if get SMS or app notification instead of email as some will send to junk box without noticed.
20 December 2021
Reply from Best2Bid Ventures Sdn Bhd
This is a good suggestion!!!
We already highlight to our management
have experience better with Unique
have experience better with Unique, Trigo, monetorium...
20 December 2021
Reply from Best2Bid Ventures Sdn Bhd
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further
Great company
20 December 2021
Reply from Best2Bid Ventures Sdn Bhd
Thank you so much for taking the time to leave us this amazing review.
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