I purchased a Sennheiser DW10 Office Cordless Headset (Refurbished) from Best4Headset. The headset arrived very quickly and was well packaged. Unfortunately, I hadn't properly read the descrip... See more
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Company details
- #41 of 97 best companies in Telecommunications service provider
Written by the company
Online secure retailer - authorised dealers of 3M Peltor, EPOS |Sennheiser, Poly, Jabra and Avalle headsets for large office, small business and home use.
Written by the company

- Telephone Support
- We have a team of people at the end of the line if you require any help or advice with your purchase. Simply call us on 0844 854 6850 and we will be happy to help.
- Professional Service
- Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK.
- 14 day return
- If you are not happy with your purchase, you can return to us within 14 days of receipt. Simply contact us and we will send you a returns number. All we ask is that you return it in the same condition we sent it to you, and that you don't write or put tape on the original packaging, as this will affect the resale.
Contact info
Unit B, Easting Business Estate, Easting Close, BN14 8HQ, Worthing, United Kingdom
- 0844 854 6850
- info@best4headsets.co.uk
- best4headsets.co.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Haven’t opened the box yet
Haven’t opened the box yet, a Christmas present for my grandson. The parcel was delivered within the time mentioned.
One thing I would suggest, that the packaging used could be more substantial, luckily my box was intact but more by luck than judgement.
Never got the headset I ordered
Never got the headset I ordered, called and was advised maybe it was out of stock. Well I should have been informed before some random headset was posted to me. Looked online and headset is still available, given an email to make a complaint and 5 days later still no response.
Excellent customer service
Excellent customer service - they went above and beyond to make the experience quick and easy for us, answering all the questions we had.
Very good service
Very good service, parcel was delivered a day earlier than expected, so actually arrived on our son’s birthday.
Super quick
Super quick, right product, no hassle, arrived when they said it would. Nothing not to like.
An excellent service many thanks
Good service
The ordering was easy. The item was delivered quickly and was exactly what my husband needed.
Recommended seller
Recommended. First class service. Clear website, easy to navigate with a good range of products. Very quick delivery.
This is the second time I've bought from them and will do so again.

Reply from Best4Headsets
The Headsets I ordered were out of…
The Headsets I ordered were out of stock but the customer agent (OLLIE) came back to me very quickly and offered me a compatible alternative which arrived very quickly.
Superb service from Best4Headsets…
Superb service from Best4Headsets ordered Some Peltor sprotac Headphones on Sunday and had them Delivered on Tuesday Fantastic price as well
Quick efficient service
Quick efficient service, way faster than I expected which is what you need when you require equipment for the workplace... Good job! :- )
Brilliant service
Brilliant service. 24 hour turnaround couldn’t believe it! Will deffo use again.
It would be useful if it were clear…
It would be useful if it were clear what leads are included and requirement for connectors etc. but other than that great service and speedy delivery
Great communication and fast delivery
Great communication and fast delivery. Would use again.
Ear defenders
good service all round really, deliverd on time next day ear protection works great with hearing aids.
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