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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, often highlighting competitive and unbeatable prices. Many consumers appreciate the prompt and efficient delivery service, with items frequently arriving earlier than expected and well-packaged. The overall purchasing journey is described as smooth, with clear communication and helpful updates throughout the process. However, some customers also noted issues with delivery tracking information being incorrect or items arriving damaged. A few people experienced order cancellations due to stock errors or unexpected price changes after placing an item in their cart. There were also instances where customers reported difficulties reaching sales personnel or receiving delayed responses to inquiries about alternative products or expedited delivery.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising quick and fast delivery times,... See more

Product

Reviewers mention positive feedback about product quality and value. Customers frequently praise the products... See more

Price

People report positive experiences with price, often finding great deals and competitive pricing, sometimes... See more

Service

Users describe positive interactions with service. Customers consistently praise the promptness,... See more

Order

Customers had positive experiences with order. Many reviewers praised the quick delivery, with some receiving... See more

Based on these reviews

Rated 5 out of 5 stars

Product unexpectedly arrived in 2 days! (Albeit via DPD courier which are the worst). Customer service is satisfactory. Desktop website is user friendly but could be more aesthetic and vivid. There... See more

Rated 5 out of 5 stars

Found the Gardina 30M retractable garden hose at a great price including free delivery. The purchase went well with Quzo keeping me informed up to the point that the delivery company took over. Recei... See more

Rated 5 out of 5 stars

I had a lovely experience with this company! It was a smooth purchasing journey (buying a Christmas present for my parents), it arrived extremely quickly and I then received an email from Richard hims... See more

Rated 5 out of 5 stars

I bought an Alienware AW3425DW from Quzo and I am honestly happy with this monitor and the service provided by the store. I've been looking for this specific monitor for a while but everywhere I loo... See more


Company details

  1. #54 of 84 best companies in Computer Shop
  2. #24 of 43 best companies in Computer Accessories Shop
  3. #50 of 92 best companies in Computer & Accessories store
  4. #101 of 195 best companies in Electronics store

Written by the company

Quzo UK are a trusted supplier of computer components, gaming, laptops and PCs. We have a huge selection of top world class brands from Apple, HP, AMD, Intel, MSI and much more. With over 6000 products you are sure to find the latest models at the cheapest prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

730 reviews

5-star
4-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Offered product at a competitive price…

Offered product at a competitive price which was good as the previous retailer I had tried to buy from kept delaying then eventually cancelled my order without warning. Ordering process was simple and goods delivered by specialist courier, dispatched same day (after hours) and as a result arrived next day which was one day earlier than expected.

21 April 2026
Rated 5 out of 5 stars

Good company to deal with and very competitive prices

The main reason I purchased a robot lawnmower was the price. It was a great deal lower than any other company and although there was a charge for delivery to Northern Ireland, the price was still much lower.
The delivery was in good time and the product was exactly as expected.

31 March 2026
Rated 5 out of 5 stars

Highly recommended!

Straightforward purchase experience, keen price, a superb product, what can go wrong?

Then the DHL delivery driver drops your precious monitor and leaves it unattended, in a tattered box, on the wrong day. Once you open the box you find your new large screen monitor with a cracked corner and screen damage. Can it get any worse than this?

Fortunately not. You contact Quzo and you are relieved to discover that Richard is a breath of fresh air in an industry increasingly dominated by poor (or worse, none) customer support as he responded almost immediately and took his time to reassure me, assist me, organise a collection and a new delivery etc. The whole process was transparent and I was kept updated throughout.

This is not my first purchase from Quzo but it was the first time I actually contacted their customer support. I am pleased to report that Richard went out of his way to sort out this unfortunate situation timely and to my complete satisfaction.

Highly recommended

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Absolutely brilliant service, item came on cue, attentive from start to finish . Will definitely use this company again ..

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Experience

I bought a Flymo Robotic Mower from Quzo which was cheaper than any other provider. The Customer experience was excellent with clear information on the progress of the order, right up to delivery. I will definitely use Quzo again

16 March 2026
Rated 5 out of 5 stars

Hassle free

The whole experience from start to finish was so straight forward and easy. Quality product at a great price then the delivery all these things added up to a hassle free great transaction.

12 March 2026
Rated 5 out of 5 stars

Even though the expected delivery when…

Even though the expected delivery when ordered was 5-7 days, received my order very next day. It was a very pleasant surprise. Unbeatable prices, very less than retail prices for items I ordered and looked.

12 March 2026
Rated 1 out of 5 stars

Quzo's ineptitude

I ordered a Verbatim TB2 memory stick on 20 February via Amazon and paid in full immediately. I was informed that the item had been dispatched to the courier on the same date. The expected delivery date was 23 February. A tracking number was supplied.
I had received nothing by 25 February so contacted Quzo. The tracking number was totally incorrect, so the item was untraceable. In an email sent allegedly by the founder of Quzo, on the same date I was told he would be investigating the matter with the couriers.
On 27 February the same inidualsaid the couriers could not locate the item in their main warehouse, and so the order was cancelled.
Later that date I received a message from Amazon stating that my address was undeliverable. This is a TOTAL LIE as Amazon have delivered numerous items that I have purchased via them.
IF I COULD GIVE QUZO A NEGATIVE REVIEW I WOULD DO SO.

The response below does not make sense at all.
Had the vendor sent the item to the couriers, and the couriers had lost the item, which is allegedly what occurred, the vendor has a legitimate claim against the couriers.
On this basis the vendor should have claimed against the couriers and sent me, having clarified the situation with myself, a replacement item.
Frankly this smells like a 3 day old fish and is nothing but smoke and mirrors.

27 February 2026
Unprompted review
Quzo UK logo

Reply from Quzo UK

Hi Mark,

We’re genuinely sorry that your experience didn’t go as expected, and we understand how frustrating it is when a courier fails to deliver an item.

To clarify the situation:

- Your order was dispatched on the same day it was placed, and we provided the tracking number issued to us by the courier.
- When you advised us that the parcel had not arrived, we investigated immediately with the courier.
- The courier later confirmed that the parcel could not be located in their main warehouse, which is why the order was cancelled and refunded without delay.
- The “undeliverable address” message was generated by the courier through Amazon’s automated system — not by us. This sometimes occurs when parcels are lost or mis-scanned, even if the address itself is perfectly valid.

We’re proud to hold over 2,400 five‑star reviews with our trusted partner Feefo (https://www.feefo.com/en-GB/reviews/quzo), more than 4,000 reviews on our Amazon marketplace (https://www.amazon.co.uk/sp?ie=UTF8&seller=A3A95BIT1MZSS4), and over 26,000 reviews on our eBay store (https://www.ebay.co.uk/fdbk/feedback_profile/quzo_uk).
Once again, please accept my apologies for the inconvenience caused.

Richard

Rated 5 out of 5 stars

Shop with confidence

An AI steered me towards Quzo, and I'm glad it did. Nice price, good packaging, very swift dispatch, and the latest revision of the motherboard I bought, which I was glad to see. Happy to recommend - you can shop with confidence.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Watch Batteries

Easy to deal with, delivery only took a few days and there was no delivery charge, plus the added touch of a little chocolate with each order, I would recommend Quzo UK based on my personal experience.

18 February 2026

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