Best4Headsets Reviews 

439
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the remarkably fast delivery service, with many receiving their orders quickly and on time. The quality of the products is frequently highlighted, often arriving well-packaged and sometimes with thoughtful extras like pouches. People also appreciate the excellent customer service, which includes helpful advice, clear communication, and efficient resolution of any queries or issues. However, some customers also noted occasional issues with delivery, such as significant delays, parcels being misdelivered by couriers, or items arriving damaged.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My third pair , I’ve an expensive habit of loosing them when out shooting The delivery Wes next day 😊 Googled the price and it was comparable with the best available 😊 Next time I loose a pair... See more

Company replied

Rated 5 out of 5 stars

I purchased a Sennheiser DW10 Office Cordless Headset (Refurbished) from Best4Headset. The headset arrived very quickly and was well packaged. Unfortunately, I hadn't properly read the descrip... See more

Rated 5 out of 5 stars

Rang for advice about a headset I was interested in - was helped by someone who was very knowledgeable. The headset turned up very quickly - and was just what we needed. Thanks!

Company replied

Rated 5 out of 5 stars

Brilliant set of earphones - delivered quickly and work really well. I liked them so much that I ordered another pair for our team and may get some more as our business grows!!!!

Company replied


Company details

  1. #42 of 98 best companies in Telecommunications service provider

Written by the company

Online secure retailer - authorised dealers of 3M Peltor, EPOS |Sennheiser, Poly, Jabra and Avalle headsets for large office, small business and home use.

Written by the company

Telephone Support
We have a team of people at the end of the line if you require any help or advice with your purchase. Simply call us on 0844 854 6850 and we will be happy to help.
Professional Service
Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK.
14 day return
If you are not happy with your purchase, you can return to us within 14 days of receipt. Simply contact us and we will send you a returns number. All we ask is that you return it in the same condition we sent it to you, and that you don't write or put tape on the original packaging, as this will affect the resale.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

439 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(439)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, really good ear defenders lots cheaper than I could find elsewhere overall great service a*** 3m peltor sporttac defenders would highley recomend

25 November 2021
Rated 5 out of 5 stars

Easy to order and arrived on time

Easy to order and arrived on time. Couldn’t find them cheaper anywhere else. Very happy.
Would thoroughly recommend.

18 November 2021
Best4Headsets logo

Reply from Best4Headsets

Thank you very much for your kind review.

Rated 5 out of 5 stars

Awesome service

Awesome service from the guys item I originally wanted was on a delay they kept me updated with dates on a regular basis ends up offering me a choice of two other similar products as the original ones were taking too long and when I agreed to go for the more expensive ones they sent them out next day delivery as needed them for a birthday present cannot fault the service only thing I will say was I wish these websites wouldn’t take your money when they are actually out of stock and tell you that rather than having to wait for products to come in or wait for a refund

18 November 2021
Rated 5 out of 5 stars

Bought to replace an old tired pair

I bought the 3M Peltor SportTac ear defenders for rifle shooting. I have used these before many times but after several soakings and many years of use the cables had started to perish (although they were still working OK). I had my moneys worth out of them.

I think that Best4Headsets had the best price and they arrived the following day. Many thanks!

19 October 2021
Best4Headsets logo

Reply from Best4Headsets

Dear Mr Fox
Thank you very much for taking the time to leave us a positive review. It is much appreciated.
Kind regards
Customer Service

Rated 5 out of 5 stars

In stock, lowest prices, superb service and fast delivery - what more could you want?

I'd been looking around for my headset for a while, needing something better than my pervious WCX accessory for standard Peltors.

B4H has what I wanted, in stock, at the lowest price and had great reviews, so I ordered.
Expecting delivery on a Monday having ordered late on a Thurs/Fri, I had a delivery attempt on Saturday morning (I was out) and then it was actually delivered on a Sunday... what service!

All in, a great experience. I'll be recommending B4H to colleagues and anyone else looking for specialist headsets in the future.

18 October 2021
Best4Headsets logo

Reply from Best4Headsets

Dear EK
Many thanks for your positive review.
It is always very rewarding to know our efforts are appreciated.
Kind regards
Customer Service

Rated 5 out of 5 stars

Superb service

Superb service, great delivery, competitive price. Used these Peltor ear defenders for target shooting they work really well and are comfortable to use.

8 October 2021
Best4Headsets logo

Reply from Best4Headsets

Dear Mrs Coleman
Thank you very much for your kind review, it is always very much appreciated.
Kind regards
Customer Service

Rated 5 out of 5 stars

Super fast

Super fast, thanks

3 October 2021
Best4Headsets logo

Reply from Best4Headsets

Dear Peter

Thank you very much for the positive review.

Kind regards
Customer Service

Rated 5 out of 5 stars

Great prices and superfast shipping

Great prices and superfast shipping, will definitely use again and recommend to friends.

1 October 2021
Best4Headsets logo

Reply from Best4Headsets

Dear Arron

Many thanks for taking ther time to leave your positive review.
It is much appreciated.

Kind regards
Martin

Rated 5 out of 5 stars

Easy to order

Easy to order, prompt dispatch good comms. product looks ok yet to test out shooting

30 September 2021
Best4Headsets logo

Reply from Best4Headsets

Thank you for your positive revirew. It is very much appreciated.
Kind regards
Customer Services

Rated 5 out of 5 stars

Excellent service

27 September 2021
Best4Headsets logo

Reply from Best4Headsets

Dear David
Thank you very much for your positive review, it is very much appreciated.
Kind regards
Customer Service

Rated 5 out of 5 stars

Good Service

Good Service
Easy to use website and goods arrived in time.

17 September 2021
Best4Headsets logo

Reply from Best4Headsets

Dear Alyson
Thank you for the positive response. It is always good to hear.
Kind regards
Customer services

Rated 5 out of 5 stars

Great product

Great product, fantastic fast delivery. Very pleased..

16 September 2021
Best4Headsets logo

Reply from Best4Headsets

Dear Ian

Thank you very much for the positive review.

Kind regards
Customer services.

Rated 1 out of 5 stars

They sell & take payment for items they…

They sell & take payment for items they don't have in stock despite the website stating they are in stock.
I ordered two "in stock items" & even paid extra for next day delivery, after the items didn't arrive on the due date i contacted the company, it was several days later that i received a reply stating that neither items were in stock & one of the items wouldn't be for several months, i requested a refund but even this took a long time, the items were still listed as in stock on the website after all this.
A compete waste of my time.

11 September 2021
Unprompted review
Best4Headsets logo

Reply from Best4Headsets

Dear M
Thank you for taking the time to leave a review.
Unfortunately from the information provided I am unable to track your original order, and investigate the case, as this delay in responding is understandably unacceptable. Are you able to provide further details please?
Kind regards
Customer Services

Rated 5 out of 5 stars

Excellent service ordered Friday…

Excellent service ordered Friday afternoon and it was delivered Saturday 1.30.pm. Couldn’t be better. All for the right price. Stuart.

3 September 2021
Best4Headsets logo

Reply from Best4Headsets

Hi Stuart
Many thanks for the kind review.

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