Best4Headsets Reviews 

439
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the remarkably fast delivery service, with many receiving their orders quickly and on time. The quality of the products is frequently highlighted, often arriving well-packaged and sometimes with thoughtful extras like pouches. People also appreciate the excellent customer service, which includes helpful advice, clear communication, and efficient resolution of any queries or issues. However, some customers also noted occasional issues with delivery, such as significant delays, parcels being misdelivered by couriers, or items arriving damaged.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My third pair , I’ve an expensive habit of loosing them when out shooting The delivery Wes next day 😊 Googled the price and it was comparable with the best available 😊 Next time I loose a pair... See more

Company replied

Rated 5 out of 5 stars

I purchased a Sennheiser DW10 Office Cordless Headset (Refurbished) from Best4Headset. The headset arrived very quickly and was well packaged. Unfortunately, I hadn't properly read the descrip... See more

Rated 5 out of 5 stars

Rang for advice about a headset I was interested in - was helped by someone who was very knowledgeable. The headset turned up very quickly - and was just what we needed. Thanks!

Company replied

Rated 5 out of 5 stars

Brilliant set of earphones - delivered quickly and work really well. I liked them so much that I ordered another pair for our team and may get some more as our business grows!!!!

Company replied


Company details

  1. #42 of 98 best companies in Telecommunications service provider

Written by the company

Online secure retailer - authorised dealers of 3M Peltor, EPOS |Sennheiser, Poly, Jabra and Avalle headsets for large office, small business and home use.

Written by the company

Telephone Support
We have a team of people at the end of the line if you require any help or advice with your purchase. Simply call us on 0844 854 6850 and we will be happy to help.
Professional Service
Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK.
14 day return
If you are not happy with your purchase, you can return to us within 14 days of receipt. Simply contact us and we will send you a returns number. All we ask is that you return it in the same condition we sent it to you, and that you don't write or put tape on the original packaging, as this will affect the resale.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

439 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(439)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great but needs a way to compare

Good range of options, a bit difficult to find and compare details of similar models, only option is to read the data sheet. Ordering was simple, delivery was very quick, 2 days after ordering

13 May 2021
Rated 5 out of 5 stars

Easy, simple and quick

The web site was easy to navigate and find the headset I was looking for. Pricing on this headset was fairly consistent across most sites that I checked and next day delivery was available at a reasonable cost. For the price of the headset, it would have been nice to get next day delivery included for free though.
There was a good level of communication throughout the ordering process and the package was delivered as expected in good undamaged condition and provided the extra range that I was looking for.

8 May 2021
Rated 5 out of 5 stars

Great costumer care

I have spoken to Olli on Thursday 22nd as I needed some advice regarding headset and he was great help, very helpful, professional and friendly too as well very patient because I was very undecided and had few questions to ask but at the end he helped me to choose and had the delivery the day after set everything up as Ollie advices, used my new headset on Saturday and I must I am very happy with my purchase and I would definitely be happy to recommend you guys. Thanks again Olli and I apologise if I may spelled your name incorrect 🙏

Kind regards,

Valeria

25 April 2021
Rated 5 out of 5 stars

Excellent customer service

Ordered Comtac XPI’s and was contact to inform me of a possible delay to my order due to my second item, I was offered to split the delivery in order to receive my headset sooner and was told it would get delivered on the 8th where as the headset was actually delivered 2 days ago so very prompt there, would definitely use again for any of my comms needs

4 April 2021
Rated 5 out of 5 stars

Satisfied.

The website could be better but the service and delivery are very good. I haven't had a chance to use them on the shooting range yet but they seem very good quality.

26 March 2021

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